Call center Work, Jobs in Hove, Esx (with Salaries)

Call Handler- Contract until 31st October 2026
Focus Group —Shoreham by Sea
- £24,000 - £25,000 a year
- Full-time
- Continuous improvement
- Data entry
- Communication skills
- Referral programme
Quick apply
Telesales Executive - Immediate Start Available
HomeShield Direct —Brighton and Hove
- £31,800 - £59,800 a year
- Full-time
- CRM software
- Sales
- Customer service
- Referral programme
Quick apply
Sales Development Representative (Outbound & Cold Calling)
Bikebook —Hove
- From £26,000 a year
- Full-time
- Hybrid work
- CRM software
- English
Quick apply
1d
Telemarketer – Home Insurance Claims Handler
The Telemarketing Company —Brighton
- £13.45 an hour
- Weekend availability
- CRM software
- Annual leave
- Employee discount
12d
Customer Service Representative
OneFamily —Brighton
- £26,227.50 a year
- Full-time
- Communication skills
Inbound/Outbound Sales Consultant
OneFamily —Brighton
- Full-time
- Customer service
- Financial services
- Communication skills
7d
Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Part-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
B2B Appointment Setter (Telemarketing)
ATS Connection —Arundel
- £15 - £18 an hour
- Part-time
- Hybrid work
- CRM software
- Customer service
- Flexible schedule
Quick apply
Telesales Executive
Aimée Willow Connex —Brighton
- Full-time
- CRM software
- Business development
- Communication skills
Patient Services Coordinator / Call Handler
Medical Imaging Partnership —Crawley
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
7d
Telesales Executive
South Cliff Dental Group —Crawley
- £22,000 - £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Annual leave
Quick apply
7d
Sales Development Representative – Educational Travel
Projects Abroad —Brighton
- £22,380 a year
- Part-time
- Hybrid work
- Google Suite
- Phone etiquette
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Brighton
- £3,800 a month
- Full-time
Quick apply
Customer Service Administrator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
- Store discount
Quick apply
6d
Customer Experience Specialist
Motorway —Brighton
- From £25,500 a year
- Full-time
- CRM software
- AI
- Employee assistance programme
Quick apply
1d
Customer Service Assistant
Specsavers —Haywards Heath
- Up to £12.91 an hour
- Part-time
7d
Telesales Agent
Telecom Acquisitions Ltd. —Horsham
- £26,436 a year
- Full-time
- CRM software
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Service Representative (German-speaking)
Via —Brighton
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Customer Service Advisor
Telecom Acquisitions Ltd. —Horsham
- Full-time
- CRM software
- Free parking
- Employee discount
Quick apply
Customer Service and Account Management adviser
Cadet Direct Ltd —Crowborough
- From £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply

I want to receive the latest job alerts for call center in hove, esx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Call Handler- Contract until 31st October 2026

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Benefits

Paid volunteer time
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Case record updates
Numeracy
Continuous improvement
Data entry
Customer support
Customer interaction
Communication skills

Full job description

We’re Hiring – Call Handler- Contract until 31st October 2026

Salary – Up to £25,000

Location – Shoreham-by-Sea

(Internal Job Level Reference : Associate )

Key Benefits:

Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
Give Back: Enjoy paid volunteering days to support causes you care about.
Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Join our dynamic and fast-paced team as a Call Handler! We're looking for enthusiastic individuals to thrive in a busy environment with high workloads. If you're ready to take on the challenge and make a difference, we want you on our team! In this role, you'll be responsible for delivering exceptional customer support to Focus Group customers.

Key Responsibilities:

Handle incoming customer queries via phone calls. Ensure timely responses in accordance with agreed targets and personal performance goals.
Accurately diagnose and log customer issues. Escalate cases, ensuring proper follow up until resolution.
Maintain and update cases in line with company protocols, ensuring outstanding cases are managed according to established guidelines.
Ensure cases are escalated to the next support level with sufficient time remaining under the agreed Service Level Agreements (SLAs).
Adhere to and contribute towards the company’s quality systems and processes, ensuring they are consistently maintained. Actively promote best practices and continuous service improvement within the team.

Skills & Experience:

Strong customer service orientation with excellent telephone manner and communication skills.
Proven ability to follow processes and build trust with customers through clear and reassuring communication.
Ability to remain calm and composed during challenging situations, instilling confidence in customers while resolving their issues.
Quickly gather relevant information, analyse issues, and take timely action to resolve customer queries.
Goal-oriented, capable of managing multiple tasks and escalations while maintaining high standards of customer service. Accurate in numeracy, written communication, and data entry.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

Ready to make a real impact? Apply now!

Quick apply

Refine Your Search

call center jobs in hove, esx

Call Handler- Contract until 31st October 2026

Telesales Executive - Immediate Start Available

Sales Development Representative (Outbound & Cold Calling)

Telemarketer – Home Insurance Claims Handler

Customer Service Representative

Inbound/Outbound Sales Consultant

Customer Service Coordinator

B2B Appointment Setter (Telemarketing)

Telesales Executive

Patient Services Coordinator / Call Handler

Telesales Executive

Sales Development Representative – Educational Travel

JUNIOR SALES CONSULTANT

Customer Service Administrator

Customer Experience Specialist

Customer Service Assistant

Telesales Agent

Customer Service Representative (German-speaking)

Customer Service Advisor

Customer Service and Account Management adviser

I want to receive the latest job alerts for call center in hove, esx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected