Customer service supervisor Work, Jobs in Huyton, Msy (with Salaries)

Customer Service Team Leader x 2
West Lancashire Borough Council —Ormskirk
- £34,434 - £36,363 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee discount
8d
Supervisor
Sports Direct —Speke
- £31,450 a year
- Full-time
- Supervising experience
- Leadership
- Employee discount
Quick apply
Team Leader
Card Factory —Liverpool
- £13 an hour
- Leadership
Supervisor
Coach —Ellesmere Port
- £31,200 - £34,000 a year
- Full-time
- Sales
- Employee discount
Visual Supervisor
New Look —Liverpool
- Full-time
- Microsoft Word
- Communication skills
Customer Service Team Leader
William Hill —Liverpool
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount
12d
Cleaning Supervisor
Anchor Group Services —Liverpool
- £15.25 an hour
- Weekend availability
- Free parking
- Employee assistance programme
5d
Team Leader/Supervisor
Subway —Runcorn
- £12.71 - £13.00 an hour
- Part-time
- Culinary experience
- Organisational skills
- In-person
Quick apply
Site Supervisor and Host
Urban Ice Tribe —West Lancashire District
- £13.00 - £14.50 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Assistant Store Manager
House of CB —Liverpool
- Weekend availability
- Management
- Sales
- Customer service
- Employee discount
Quick apply
2d
Full Time Supervisor
Tribal Society —Liverpool
- £12.75 - £14.00 an hour
- Weekend availability
- Sales
- Customer service
- Supervising experience
- Employee discount
Quick apply
5d
Supervisor
Mulberry —Cheshire Oaks
- £27,727.50 a year
- Full-time
- Employee discount
Quick apply
Workshop Supervisor
Evans Halshaw Ford —Manchester
- £33,540 - £37,740 a year
- Full-time
- Organisational skills
- Power tools
- In-person
- Store discount
- Annual leave
Quick apply
3d
Rental Operations Supervisor
Addhire Self Drive Ltd —Ellesmere Port
- From £29,000 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
12d
Store Leader
92 Degrees —Neston
- From £27,500 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Store discount
- Employee discount
Quick apply
4d
Apprentice Retail Supervisor
Farmfoods —Leigh
- £13.61 an hour
- Full-time
- English
- Annual leave
- Employee discount
Quick apply
5d
Front of House Supervisor
Grange Farm —Lowton
- £13.00 - £13.80 an hour
- Full-time
- Serving
- Hospitality
- Management
- Free parking
- Store discount
Quick apply
1d
Shift Manager
Jollibee - Liverpool —Liverpool
- Full-time
- Hospitality
- IT
- Restaurant
- Employee discount
Quick apply
9d
Events Supervisor
Upmarket Hotels & Leisure Ltd —Liverpool
- £12.75 - £13.25 an hour
- Part-time
- Hotel
- IT
- In-person
Quick apply
12d

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customer service supervisor jobs near huyton, msy

Customer Service Team Leader x 2

West Lancashire Borough Council -
Ormskirk

Apply Now

Job details

Permanent | Full-time
£34,434 - £36,363 a year
8 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
Performance management
Leadership
Communication skills

Full job description

Designated Workplace: 52 Derby Street, Ormskirk, L39 2DF
Designated Workstyle: Fixed Office Based Worker
Salary: £34,434 to £36,363 per annum
Post Type: Full Time
Hours: 36 per week
Tenure: Permanent
Published: Friday 26 June 2026
Closing Date: 23.59 hours BST on Sunday 05 July 2026
Reference: HR-0114-26

Do you…….

Enjoy working in a fast-paced, customer-focused environment?
Have a passion for delivering exceptional customer service?
Thrive on coaching, developing, and motivating teams?
Want a new and exciting challenge?

If your answer is yes, this could be the perfect opportunity for you.

About the Role

We are looking for a dynamic and motivated Team Leader to support the delivery of high-quality customer service within our Contact Centre. You will play a key role in leading a team, ensuring excellent customer experiences, and driving continuous improvement across services.

You will need to be flexible in your approach to working hours to meet the needs of the service, which operates between 8:30am and 5:30pm, Monday to Friday.

Key responsibilities

Coach and develop a team of customer service staff to ensure an excellent customer experience is provided.
Oversee day-to-day contact centre operations
Act as escalation point for complex customer enquiries
Work with council services to improve customer journeys
Use performance data to drive quality and service improvements ensuring that individual and team KPI's are achieved.
Maintain CRM and service system knowledge
Support staff development and performance management
Provide support for Revenues and Benefits enquiries, ensuring accurate advice and effective query resolution
Promote a positive customer-focused culture
Deputise for the Contact Centre Manager

About You

You will be an experienced customer service team leader with:
Excellent communication and interpersonal skills
Strong organisational and problem-solving abilities
Confidence working in a fast-paced, high-demand environment
A proactive approach and commitment to continuous improvement
The ability to motivate and inspire a team to achieve high performance

Working Arrangements

36 hours per week (office based)
Travel between sites may be required
Occasional out-of-hours working may be necessary

Our Values

We are committed to:
Putting customers first
Being adaptable
Taking responsibility
Working together

What We Can Offer You

We value our people and are committed to supporting your development, wellbeing, and work-life balance. In return for your skills and experience, we offer:

A supportive and collaborative working environment
Opportunities for learning, development, and career progression
A strong focus on employee wellbeing, including access to support services
A competitive local government pension scheme
Generous annual leave entitlement (plus bank holidays)
Flexible working opportunities where service needs allow
Access to staff benefits, discounts, and wellbeing initiatives

Additional Information

Interview dates: 16th and 17th July 2026

For an informal discussion about the role, please contact: Diane Leo, Customer Contact Centre Manager - 01695 585208

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Role Profile and Person Specification

Apply

by clicking the button above. If you require further information or your application will not submit then please call 01695 577177 or email [email protected].

For general employability support please contact the employability team at [email protected]

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.

Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council.

Equal Opportunities

An Equal Opportunities Employer -

If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of the post, you will; be guaranteed an interview.

Apply Now

Refine Your Search

customer service supervisor jobs in huyton, msy

Customer Service Team Leader x 2

Supervisor

Team Leader

Supervisor

Visual Supervisor

Customer Service Team Leader

Customer Service Team Leader

Cleaning Supervisor

Team Leader/Supervisor

Site Supervisor and Host

Assistant Store Manager

Full Time Supervisor

Supervisor

Workshop Supervisor

Rental Operations Supervisor

Store Leader

Apprentice Retail Supervisor

Front of House Supervisor

Shift Manager

Events Supervisor

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