Emergency Call Handler (North)
NHS Scotland —Inverness
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
1d
Support Assistant - Inverness, Highland (Full time & part time)
Maple Ridge Care Home Ltd —Inverness
- From £13.65 an hour
- Part-time
- Care experience
- Organisational skills
- In-person
- Employee discount
- Referral programme
Quick apply
11d
Part Time Admin Assistant
City Mobility —Inverness
- Up to £12.71 an hour
- Part-time
- Microsoft Word
- English
- Accounting
- Free parking
- Employee discount
Quick apply
8d
Store Colleague
Pets at Home —Inverness
- £12.71 an hour
- Part-time
- Communication skills
- Employee discount
Sales Assistant
Schuh —Inverness
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Guest Experience & Operations Lead
Sweeney Inverness —Inverness
- £15.00 - £16.50 an hour
- Part-time
- Hospitality
- Maintenance
- Hotel
- Employee discount
Quick apply
5d
Voluntary Services Co-ordinator
Highland Hospice —Inverness
- £29,103 - £31,409 a year
- Full-time
- Microsoft Office
- Administrative experience
- Hospice
- Annual leave
- Employee assistance programme
Retail Advisor (Part time)
New Start Highland —Inverness
- £13.45 an hour
- Part-time
- Sales
- Customer service
- Merchandising
Quick apply
1d
Waking Night Shift Support Assistant - Inverness, Highland
Maple Ridge Care Home Ltd —Inverness
- From £13.85 an hour
- Weekend availability
- Care experience
- In-person
- Employee discount
- Referral programme
Quick apply
11d
Store Assistant
Toolstation —Inverness
- £12.87 an hour
- Part-time
- Employee discount
3d
Mental Health Full Time Support Worker
Gateway —Inverness
- £13.45 - £14.00 an hour
- Part-time
- Care experience
- English
- In-person
Quick apply
Support Worker - Learning Disabilities Units
Gateway —Inverness
- £13.45 - £14.00 an hour
- Part-time
- Care experience
- English
- In-person
Quick apply
Site Manager
Binn Group —Inverness
- £50,000 - £60,000 a year
- Full-time
- Management
- Administrative experience
- IT
- Free parking
- Referral programme
Quick apply
Retail Assistant
Screwfix —Inverness
- £13.48 an hour
- Part-time
- Annual leave
- Employee discount
Wayleave Registry Administrator
SSE —Inverness
- £30,684 - £36,666 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
1d
Medical Receptionist/Administrator
Burnfield Medical Practice —Inverness
- From £25,012 a year
- Full-time
- Administrative experience
- Patient care
- In-person
- Employee discount
Quick apply
5d
In Store Team Member
Inverness South —Inverness
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Graduate Management Trainee - Inverness / Elgin
Enterprise Mobility —Inverness
- Full-time
- Sales
- Customer service
- Bachelor's degree
Administration Assistant/Scheduler (Complex Needs)
Highland Home Carers —Inverness
- £16,619 a year
- Full-time
- Paid training
- Referral programme
Team Member
Hollywoodbowlgroup —Inverness
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Employee discount
5d

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Emergency Call Handler (North)

NHS Scotland -
Inverness

Apply Now

Job details

Permanent | Part-time | Full-time
£29,103 - £31,409 a year
1 day ago

Benefits

Annual leave

Qualifications

Typing
Communication skills

Full job description

ACC Relief Emergency Call Handler SAS

We are now recruiting for full and part time permanent Emergency Call Handlers to work within our Ambulance Control Centre (ACC), based in North ACC: Inverness

If you’ve been in an emergency, you’ll know that the 999 call is answered promptly and professionally. But have you ever thought about what actually happens at the other end of the emergency line?

Our Emergency Call Handlers are critical in allowing us to provide life-saving advice and assistance to callers. They’re the first point of contact for the public, and they work to prioritise each call, provide effective life support, first aid and medical advice where necessary and liaise with ambulance crews on route to the emergency, also dealing with Police and other emergency services.

The Person

Applicants that do not currently work in the ACCs will be required to take a typing assessment and must be able to type at a minimum of 30 wpm with a 90% accuracy. They must also demonstrate the ability to work effectively under pressure and with minimal supervision.

You will also need excellent communication skills, the ability to prioritise and make decisions quickly, often under great pressure.

Ideally you will have experience in working with the public either already in the ACC, a healthcare setting, a contact centre environment or on a face to face basis.

Training and Working Pattern

If you have what it takes to make a difference then we’ll give you all the training you need to succeed.

You will attend our in-house training programme, which may require travel for 2 weeks training, after which you will need to be available full time for up to 10 weeks to enable you to become a certified Emergency Medical Dispatcher.

The working hours for these posts will be full time and part time relief including; bank holidays, weekends and unsocial hours

Relief / Full / Part Time Posts

Emergency Call Handling Post (NHS Pay Band 3)
Must be able to travel to the North ACC
Relief Emergency Call Handlers required
Relief Hours / unsocial hours expected
Permanent Contracts

Core shift patterns include 12 hour rotational day/night shifts and may include relief working:

where shift patterns are given up to 4 weeks in advance but are flexible covering high demand times. Relief working pattern is flexible, designed to cover annual leave and gaps in cover, which is rostered 4 weeks in advance to meet service demand.

The Scottish Ambulance Service reserve the right to close this advertisement early if a sufficient number of suitable applications are received.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Apply Now

Refine Your Search

support services jobs in inverness, sct

Emergency Call Handler (North)

Support Assistant - Inverness, Highland (Full time & part time)

Part Time Admin Assistant

Store Colleague

Sales Assistant

Guest Experience & Operations Lead

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Waking Night Shift Support Assistant - Inverness, Highland

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Wayleave Registry Administrator

Medical Receptionist/Administrator

In Store Team Member

Graduate Management Trainee - Inverness / Elgin

Administration Assistant/Scheduler (Complex Needs)

Team Member

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