Customer experience executive Work, Jobs in Ipswich, Eng (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
12d
Customer Experience Executive
Greenmill Supply Co. Ltd —Colchester
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Systems & Projects Executive
Registered Office (UK) Ltd / MYCO Works —Ipswich
- From £32,000 a year
- Full-time
- CRM software
- Continuous improvement
- In-person
Quick apply
12d
Lexus Sales Executive
Steven Eagell Limited —Ipswich
- £25,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Customer Service Executive - 12 month FTC/Secondment Opportunity
SmartestEnergy —Ipswich
- £28,000 - £32,500 a year
- Hybrid work
- Administrative experience
- Travel
- Communication skills
Quick apply
Retail Sales Advisor - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
9d
Wedding Sales and Marketing Executive
Copdock Hall OPCO Ltd —Ipswich
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
Quick apply
18h
Assistant Store Manager - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £47,000 - £51,723 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
9d
Executive Secretary
Block Management UK Ltd —Sudbury
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Free parking
Quick apply
9d
Sales & Customer Relationship Support
Cleveleys Foods —Halesworth
- From £13.82 an hour
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Employee discount
Quick apply
8d
Internal Sales Executive
Denmans —Bury St. Edmunds
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Area Sales Manager
Dawsongroup —Ipswich
- Full-time
- Remote
- Sales
- Travel
Quick apply
Energy Executive FTC
SmartestEnergy —Ipswich
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
New Truck Sales Executive
Renault Truck Commercials —Felixstowe
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Sales Executive
Endeavour Automotive Group —Ipswich
- £20,000 a year
- Weekend availability
- Communication skills
- Life insurance
Sales Executive
Eastern Concrete Ltd —Stowmarket
- £30,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
- Annual leave
Quick apply
8d
Metering & Settlement Executive
SmartestEnergy —Ipswich
- £29,700 - £35,800 a year
- Hybrid work
- Customer service
- Travel
- Organisational skills
Quick apply
MARKETING EXECUTIVE
Portable Space —Stowmarket
- Microsoft Office
- Communication skills
Energy Operations Executive - 12 month FTC
SmartestEnergy —Ipswich
- £28,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Energy Executive 12 month FTC
SmartestEnergy —Ipswich
- £28,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d

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customer experience executive jobs near ipswich, eng

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
12 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience executive jobs in ipswich, eng

Customer Success Executive

Customer Experience Executive

Systems & Projects Executive

Lexus Sales Executive

Customer Service Executive - 12 month FTC/Secondment Opportunity

Retail Sales Advisor - Ipswich New Store Opening

Wedding Sales and Marketing Executive

Assistant Store Manager - Ipswich New Store Opening

Executive Secretary

Sales & Customer Relationship Support

Internal Sales Executive

Area Sales Manager

Energy Executive FTC

New Truck Sales Executive

Sales Executive

Sales Executive

Metering & Settlement Executive

MARKETING EXECUTIVE

Energy Operations Executive - 12 month FTC

Energy Executive 12 month FTC

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