Product support Work, Jobs in Ipswich, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
11d
Product Support Manager
Textron Specialized Vehicles —Ipswich
- Full-time
- Schematics
- Engineering
- Travel
- Annual leave
- Employee assistance programme
3d
Sales Project Manager / Personal Assistant to the Chief Operating Officer
Anchor Safety LLP —Ipswich
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
Trade Counter and Warehouse Assistant
Fengate Building Products —Ipswich
- £28,500 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Technical Administrator
SEERS Medical Limited —Stowmarket
- From £24,863 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Sales Office Assistant
Cowells Arrow Bingo —Ipswich
- £27,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Technical Analyst - CAFM
OCS Group —Ipswich
- Presentation skills
- Communication skills
Quick apply
Studio Coordinator
WeBelieve Media —Manningtree
- £25,000 - £28,500 a year
- Full-time
- Travel
- In-person
- Up to 25% travel
- Free parking
Quick apply
8d
Sales Assistant
Topps Tiles —Ipswich
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- No experience needed
- Employee discount
4d
Stores Person
Perrywood Garden Centre & Nurseries Ltd —Colchester
- £12.50 - £12.70 an hour
- Part-time
- Forklift
- Continuous improvement
- Driving
- Free parking
- Store discount
Quick apply
10d
Development Officer - Feel Good Suffolk
West Suffolk Council —West Suffolk
- £40,777 - £46,142 a year
- Temporary
- Employee assistance programme
- Employee discount
1d
Business Support Assistant
UK Power Networks —Bury St. Edmunds
- £35,158 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
1d
Product Manager
AXA —Ipswich
- Driving
- Agile
- Financial services
8h
Product Manager
AXA UK —Ipswich
- Driving
- Agile
- Financial services
- Annual leave
11h
Sales & Customer Relationship Support
Cleveleys Foods —Halesworth
- From £13.82 an hour
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
Home Delivery Driver – Part Time
Milk & More —Ipswich
- £15,917 a year
- Part-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
3d
Stores Assistant
BNOS Meditech Ltd —Halstead
- Overtime
- Computer literacy
- ERP systems
- Organisational skills
Quick apply
11d
Technical Support Officer - Energy
West Suffolk Council —West Suffolk
- £17,071.17 - £18,941.49 a year
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
17h
Finance Assistant (part-time)
Property Solutions Group —Earls Colne
- £13,000 - £14,000 a year
- Part-time
- In-person
- Annual leave
Quick apply
Maintenance Administrator - Part Time
Potters Resorts - Five Lakes —Maldon
- £13.50 an hour
- Part-time
- Maintenance
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply

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Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
11 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

CLOSING DATE FOR APPLICATIONS - FRIDAY 10 JULY 2026

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

product support jobs in ipswich, sfk

Customer Success Executive

Product Support Manager

Sales Project Manager / Personal Assistant to the Chief Operating Officer

Trade Counter and Warehouse Assistant

Technical Administrator

Sales Office Assistant

Technical Analyst - CAFM

Studio Coordinator

Sales Assistant

Stores Person

Development Officer - Feel Good Suffolk

Business Support Assistant

Product Manager

Product Manager

Sales & Customer Relationship Support

Home Delivery Driver – Part Time

Stores Assistant

Technical Support Officer - Energy

Finance Assistant (part-time)

Maintenance Administrator - Part Time

I want to receive the latest job alerts for product support in ipswich, sfk

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