Front of house assistant Work, Jobs in Keswick, Cma (with Salaries)

Receptionist
Osprey Management Group Limited —Workington
- From £13.06 an hour
- Part-time
- Hotel
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
4h
Guest Service Assistant - Reception
The Ro Hotel —Bowness-on-Windermere
- £26,977.60 a year
- Full-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Employee assistance programme
Quick apply
3h
Champagne Bar Assistant- Falls Spa
Lake District Hotels —Keswick
- £13 an hour
- 8 hour shift
- Bar
- Hotel
- Cleaning
- Free parking
- Employee assistance programme
3d
Receptionist
Rydal Hall —Ambleside
- £13.45 an hour
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Barista café assistant
New nights food —Penrith
- £13.25 - £13.30 an hour
- Part-time
- Serving
- Basic maths
- Maths
Quick apply
1d
Receptionist
Langdale Leisure Limited —Ambleside
- £27,727.18 a year
- Weekend availability
- Bar
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
9d
Bar Staff/General Assistants
The Sun Hotel in Coniston —Coniston
- £12.71 - £13.00 an hour
- Full-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
2d
Full Time Receptionist
Whitbarrow —Penrith
- £13.25 an hour
- Weekend availability
- Microsoft Word
- Organisational skills
- Front desk
- Employee discount
- Referral programme
Quick apply
Receptionist
County Hotel Carlisle —Carlisle
- Weekend availability
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
General Assistant
The Pennington Hotel, Main Street, Ravenglass, Cumbria CA18 1SQ —Ravenglass
- From £12.71 an hour
- Part-time
- Hotel
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
2d
Front of House assistant, The Schelly, Ambleside
The Schelly —Ambleside
- £26,500 - £29,000 a year
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Front of House Assistant
Lakeland —Windermere
- £12.71 an hour
- Full-time
- Serving
- Customer service
- Café
- Annual leave
- Employee discount
General Assistant - Bar and Waiting On
Tweedies Bar and Lodge —Ambleside
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Relocation assistance
- Employee discount
Quick apply
5d
Food & Beverage Assistants - Exclusive Winander Clubhouse Live Out
Low Wood Bay Resort & Spa —Windermere
- £12.75 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
4h
Food & Beverage Assistants – The Lodore Falls Hotel & Spa – £13.00 per hour
Lake District Hotels —Keswick
- £13 an hour
- Weekend availability
- Bar
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Holiday Sales - Receptionist - HS1
Parkdean Resorts —Windermere
- £12.71 an hour
- Weekend availability
- Front desk
- Resort
- Store discount
- Employee assistance programme
Quick apply
Customer Assistant (Specialist)
Booths —Penrith
- £10.94 - £12.80 an hour
- Overtime
- Serving
- Customer service
- Café
2d
Hotel Receptionist
Thomas Milburn (Property) Ltd —St. Bees
- From £13 an hour
- Part-time
- Hospitality
- Customer service
- Computer literacy
- Free parking
Quick apply
Bar and Waiting Assistant
Another Place, The Lake —Penrith
- £12.75 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
6d
Food and Beverage Assistant - Wainwrights Inn
Langdale Leisure Limited —Ambleside
- £25,862.46 a year
- Weekend availability
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d

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Receptionist

Osprey Management Group Limited
Workington

Quick apply

Job details

Permanent | Part-time | Full-time
From £13.06 an hour
4 hours ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Accounting
Accommodation booking
Organisational skills
Front desk
Guest services telephone call handling
Cash handling
Communication skills
Hotel front office operations

Full job description

Receptionist Job Description

Job Title

Hotel Receptionist

Location

Hunday Manor Hotel, Workington, Cumbria

Reports To

Front of House Manager / Hotel Manager

Job Type

Full-time and Part- time available.

About Hunday Manor Hotel

Hunday Manor Hotel is a welcoming country house hotel located on the outskirts of Workington, Cumbria our renovation work is almost complete, and we are looking for an outstanding individual to join our team. We pride ourselves on delivering exceptional customer service, creating memorable guest experiences, and maintaining the highest standards across all areas of the hotel. We are looking for a professional, friendly, and organised Receptionist to become an integral part of our Front of House team.

Role Purpose

As the first point of contact for our guests, the Receptionist plays a vital role in creating a warm and professional first impression. You will be responsible for managing reservations, checking guests in and out, handling enquiries, and ensuring the smooth day-to-day operation of the hotel reception using the Rezcontrol Property Management System (PMS).

Key Responsibilities

Welcome guests with a friendly, professional, and approachable manner.
Complete efficient guest check-ins and check-outs.
Manage reservations using the Rezcontrol hotel management system.
Process amendments, cancellations, and group bookings accurately.
Answer telephone calls and email enquiries promptly and professionally.
Provide guests with information about the hotel, facilities, local attractions, and surrounding area.
Handle guest requests and resolve any concerns or complaints efficiently, escalating where appropriate.
Process guest payments and maintain accurate financial records.
Reconcile daily cash, card payments, and reception reports.
Liaise effectively with Housekeeping, Food & Beverage, Maintenance, and Management to ensure excellent guest service.
Ensure guest profiles and booking information are accurately maintained within the PMS system.
Maintain confidentiality of guest information in accordance with GDPR.
Promote hotel services, dining options, events, and upgrades to maximise revenue opportunities.
Assist with administrative duties, filing, and reporting as required.
Ensure the reception area remains clean, organised, and welcoming at all times.
Follow all company policies, health and safety procedures, and fire evacuation protocols.

Skills & Experience

Essential

Previous customer service experience.
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Good computer literacy and confidence using reservation or booking systems.
Ability to work under pressure while maintaining a calm and professional manner.
Flexible approach to working shifts, including evenings, weekends, and bank holidays.
Professional appearance and positive attitude.
Previous experience in using hotel PMS systems.

Desirable

Previous hotel reception experience.
Experience using the Rezcontrol Property Management System.
Knowledge of hotel operations and hospitality standards.
Cash handling and payment processing experience.

Personal Qualities

Friendly and approachable.
Reliable and punctual.
Team player with a willingness to support colleagues.
Positive attitude with a passion for delivering outstanding guest service.
Excellent problem-solving skills.
Able to multitask and prioritise effectively.
Professional and trustworthy.

Working Hours

Shifts will be worked on a rota basis and may include:

Early shifts
Late shifts
Evenings
Weekends
Bank Holidays

Flexibility is essential to meet the operational needs of the hotel.

What We Offer

Competitive rate of pay.
Company pension scheme.
Staff meals whilst on duty (where applicable).
Employee discounts across the hotel.
Training and development opportunities, including Rezcontrol system training.
Supportive and friendly working environment.
Opportunities for career progression within the hotel.

Equal Opportunities

Hunday Manor Hotel is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from candidates of all backgrounds and are committed to equal opportunities in employment.

Pay: From £13.06 per hour

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

front of house assistant jobs in keswick, cma

Receptionist

Guest Service Assistant - Reception

Champagne Bar Assistant- Falls Spa

Receptionist

Barista café assistant

Receptionist

Bar Staff/General Assistants

Full Time Receptionist

Receptionist

General Assistant

Front of House assistant, The Schelly, Ambleside

Front of House Assistant

General Assistant - Bar and Waiting On

Food & Beverage Assistants - Exclusive Winander Clubhouse Live Out

Food & Beverage Assistants – The Lodore Falls Hotel & Spa – £13.00 per hour

Holiday Sales - Receptionist - HS1

Customer Assistant (Specialist)

Hotel Receptionist

Bar and Waiting Assistant

Food and Beverage Assistant - Wainwrights Inn

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