Senior service administrator Work, Jobs in Kidderminster, Wor (with Salaries)

Operational Control Administrator
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Microsoft Word
- Data analysis skills
- Continuous improvement
11d
Senior Sales Administrator
iLockerz —Longbridge
- £15 - £20 an hour
- Part-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Senior Service Administrator
andwis Lifts —Redditch
- £25,000 - £35,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Commercial Supervisor
HAS-Vent Ltd —Wolverhampton
- Full-time
- Management
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
3d
Project Adminstrator
Glanua —Ludlow
- Full-time
- Microsoft Office
- Front desk
- Cleaning
Quick apply
Senior Administrator - Scheduling
SGS —Oldbury
- Up to £30,500 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Annual leave
Quick apply
Senior Business Rates Officer (Birmingham)
CBRE —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Mentoring
- Training & development
Product & Sales Operations Administrator FTC 12mths
Tipton & Coseley Building Society —Tipton
- £13.45 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Social media management
- Free parking
- Annual leave
Quick apply
10d
HR Operations Manager
Bevan Brittan —Birmingham
- Hybrid work
- Continuous improvement
- No degree
- Contracts
- Employee assistance programme
Senior Financial Planning Administrator
Morris Jane Associates —Birmingham
- £35,000 a year
Case Administrator - Worcestershire
HM Prison & Probation Service —Redditch
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Service Administrator
Powered by CAN —West Bromwich
- £13,446.77 a year
- Part-time
- CRM software
- Organisational skills
- Cash handling
- Free parking
Quick apply
Employee Relations Operations Administrator
Select Engineering —Birmingham
- £23.60 an hour
- Call to connect
- Continuous improvement
- Human resources
- Organisational skills
- Employee assistance programme
Development Administrator
Sanctuary Group —Worcester
- £25,844 - £29,929 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
4d
Senior Client Manager (Paraplanner)
Fairstone Financial Management (West Midlands Hub) —Brierley Hill
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- In-person
- Free parking
- Annual leave
Quick apply
13d
Referrals And Admin Officer
Gateway2Housing & Services UK —Birmingham
- £26,000 - £27,000 a year
- Full-time
- Microsoft Word
- Databases
- Organisational skills
Quick apply
4d
Executive Officer - School of Education - 107839S26 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Research
- Microsoft Office
- University
- Annual leave
- Sick pay
4d
Planner - Administrator
2 Sisters Food Group —West Bromwich
- £15.78 an hour
- Weekend availability
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Senior Pensions Administrator
Hymans Robertson LLP —Birmingham
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
Quick apply
Senior Pensions Administrator
Aon Corporation —Birmingham
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring

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senior service administrator jobs near kidderminster, wor

Operational Control Administrator

AFH Financial Group -
Bromsgrove

Apply Now

Job details

Permanent | Full-time
11 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Data quality analysis
Stakeholder liaison
GCSE
Data analysis skills
Continuous improvement
Relationship management

Full job description

Annual salary: Competitive Salary and Benefits

Operational Control Administrator

Location: Bromsgrove (B60 4JE)

Contract type: Permanent, hybrid working

Working hours: Full‑time, Monday to Friday, 08:00-16:00

This is a fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary plus a range of benefits and hybrid working.

The Operational Controls Administrator supports the senior Operational Controls team in safeguarding data integrity and financial accuracy through checks across client records, both adviser and firm income, and new business processes. With a keen eye for detail and a mindset for continuous improvement, driving operational excellence and supporting the business in delivering high-quality, compliant outcomes.

As a Operational Control Administrator, you will be responsible for:

Remuneration Queries: Assisting with income queries, ensuring that any data errors identified are rectified and investigated in a timely manner
Financial Corrections: Assisting with the calculations for any financial corrections required, raising payment requests with finance for any identified
Client Reallocations - Updating XPLAN to reflect correct revenue links and payaways following reallocations
Assisting with the completion and recording audit results within the Operational Controls Dashboard and communicating findings by preparing weekly/ monthly reports.
Relationship Management – Building and maintaining relationships with advisers on remuneration issues and reallocation queries and managing expectations
Audit Checks - Assisting with weekly audit of rebroking, and revenue link loading and the completion of ongoing data cleansing activities and regular audits
Assisting with the Workflow management - Maintenance of diary management system, ensuring daily workflow is completed in line with SLA’s and highlighting when not.
Assisting with the identification of training needs for Operational staff members following analysis of data, preparing relevant feedback.
Continuous Process Improvements – Highlight any process change recommendations to the relevant stakeholders for review.
Liaising with both internal and external stakeholders by telephone, letter, and e-mail
Managing the AFH Operational Control direct phoneline with a confident telephone manner

What we are looking for in our ideal Operational Control Administrator:

Experience is required within a general administration role
Experienced using Microsoft Word, Excel & Outlook
Able to use own initiative and takes ownership, managing multiple priorities, seeing tasks through to completion within deadline, displaying a flexible and positive attitude
A focused individual who thrives in a fast-paced environment and has a drive for quality and professionalism
GCSE level A-C/5-9 in English and Maths
Relevant financial services qualifications (desirable)
Experience working with financial systems such as XPLAN or similar CRM/revenue platforms. (desirable)
Ability to identify trends, anomalies, and opportunities by asking questions and exploring data.

Benefits and Perks at AFH

Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.
Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties.
Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit.
Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service.
Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.

Apply today to register your interest in joining our team, or learn more about the benefits and perks of working at AFH and what it is like to work here via our careers website.

Apply Now

Refine Your Search

senior service administrator jobs in kidderminster, wor

Operational Control Administrator

Senior Sales Administrator

Senior Service Administrator

Commercial Supervisor

Project Adminstrator

Senior Administrator - Scheduling

Senior Business Rates Officer (Birmingham)

Product & Sales Operations Administrator FTC 12mths

HR Operations Manager

Senior Financial Planning Administrator

Case Administrator - Worcestershire

Service Administrator

Employee Relations Operations Administrator

Development Administrator

Senior Client Manager (Paraplanner)

Referrals And Admin Officer

Executive Officer - School of Education - 107839S26 - Grade 6

Planner - Administrator

Senior Pensions Administrator

Senior Pensions Administrator

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