Office administrator Work, Jobs in Killingworth, Nbl (with Salaries)

Customer Service & Office Administrator – Windows & Doors
Ramage Windows —Newcastle upon Tyne
- £25,420 - £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
Quick apply
10d
Business Services Administrator
Northumbria Police —Ponteland
- Full-time
- Customer service
- Word processing
- Databases
- Employee discount
- Sick pay
Customer Service/Sales Administrator
Be Modern Ltd —Jarrow
- Up to £13.21 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Office Administrator
Houghton Country Ltd —Heddon on the Wall
- £25,000 - £30,000 a year
- Full-time
- Inventory control
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
9d
Support Administrator – TOTEX Cluster
Northern Gas Networks —Newcastle upon Tyne
- From £29,286 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
5d
Admin Team Leader
ICON UK —Newcastle upon Tyne
- £40,000 a year
- Full-time
- Administrative experience
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Quick apply
10d
Buying Admin Assistant
Disturbia —Cramlington
- Full-time
- Computer skills
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
10d
Administrator
Newcastle & North Tyneside LMC and Gateshead & South Tyneside LMC —Ryton
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Databases
Quick apply
9d
Estates & Facilities Administrator
Percy Hedley Foundation —Newcastle upon Tyne
- Call to connect
- Annual leave
- Employee assistance programme
Administration Assistant
The Newcastle upon Tyne Hospitals NHS Foundation Trust —Newcastle upon Tyne
- £25,272 a year
- Full-time
- Data entry
- Typing
- Communication skills
3d
Administration Assistant
Jackson Lift Services Limited —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
9d
Administrator
TS & PR Engineering Ltd —Washington
- From £15 an hour
- Full-time
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
2d
Admin Team
The Beverley Hospital —Gateshead
- £14.40 an hour
- Full-time
- Accounting
- Organisational skills
- In-person
Quick apply
1d
Single Point of Access Call Handler Team Administrator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Outlook
- Front desk
23h
Operations Administrator
Vadella —Wallsend
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Administrator - Community Cardiology
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Monkseaton
- £25,760 - £27,476 a year
- Full-time
- Typing
4d
Administration Officer
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
2d
Office Administrator
Classic Plumbing And Heating Ltd T/a CPH Retrofit —Hebburn
- £23,000 - £26,000 a year
- Full-time
- CRM software
- Administrative experience
- Supervising experience
Quick apply
Team Member (Admin)
NEXT —Cramlington
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Cash handling
- Employee discount
1d
Operations Administrator
Green Zone Surveys —Wallsend
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d

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office administrator jobs near killingworth, nbl

Customer Service & Office Administrator – Windows & Doors

Ramage Windows
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,420 - £35,000 a year
10 days ago

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
Stakeholder liaison
Administrative support experience
Handling customer enquiries
Appointment booking and call handling
Client services
Data entry
Computer skills
Customer interaction
Order processing
Communication skills
Time management
Office experience

Full job description

Job Summary

Ramage Windows is looking for a confident, organised and proactive Customer Service & Office Administrator to join our busy office team.

This is an important customer-facing role within the business. You will be responsible for answering incoming calls, dealing with customer enquiries, booking installations and appointments, managing jobs through Business Pilot, sending invoices and ensuring customers are kept informed throughout the process.

We are looking for someone who is comfortable taking ownership of customer queries and finding solutions. There will always be experienced members of the team available to help, but we want someone who can use their own initiative and resolve day-to-day issues without needing to pass everything on.

Previous experience within the window and door industry would be highly advantageous, particularly for someone who already understands common window, door, installation and service issues.

Responsibilities

Answer incoming telephone calls and deal with customer enquiries professionally
Respond to customer emails and general enquiries
Book installations, surveys and service/remedial appointments
Liaise with customers to arrange and confirm suitable dates
Manage customer records and jobs using Business Pilot
Keep job notes, customer details and job statuses accurate and up to date
Send customer invoices and relevant paperwork
Deal with straightforward customer queries and problems
Identify what action is required when a customer reports an issue
Liaise with installers, surveyors and other members of the team when required
Follow customer queries and issues through to resolution
Prioritise your own workload and ensure outstanding actions are followed up
Take ownership of problems and resolve them independently where possible

What We're Looking For

Previous experience in a customer service, office administration or similar role
Confident and professional telephone manner
Strong computer skills and the ability to learn new systems
Good organisational and time-management skills
Excellent attention to detail
Ability to manage multiple jobs and priorities
A practical, common-sense approach to problem solving
Someone who is comfortable using their own initiative
Ability to work independently while also being part of a team
Good written and verbal communication skills

Industry Experience

Previous window and door industry experience would be highly advantageous.

We would be particularly interested in applicants who have previously worked within window and door customer service, installations, service/remedials, order processing or a similar office-based role.

Knowledge of common window and door products, hardware and service issues would be a significant advantage, as we are looking for someone who can eventually resolve many routine customer queries themselves.

Previous experience using Business Pilot would also be a significant advantage, although training can be provided.

What We Offer

Full-time, permanent position
Competitive salary based on experience
Training on our systems and processes
Support from an experienced team
Varied day-to-day workload
Opportunity to develop your knowledge and responsibilities
Established family-run business

We are looking for someone reliable and proactive who enjoys dealing with customers, solving problems and getting things done.

Pay: £25,420.00-£35,000.00 per year

Application question(s):

Do you have previous experience working within the window and door industry?
Have you previously used Business Pilot?
How many years of experience do you have in customer service or office administration?
Are you comfortable dealing with customer queries and taking ownership of problems through to resolution?

Work Location: In person

Quick apply

Refine Your Search

office administrator jobs in killingworth, nbl

Customer Service & Office Administrator – Windows & Doors

Business Services Administrator

Customer Service/Sales Administrator

Office Administrator

Support Administrator – TOTEX Cluster

Admin Team Leader

Buying Admin Assistant

Administrator

Estates & Facilities Administrator

Administration Assistant

Administration Assistant

Administrator

Admin Team

Single Point of Access Call Handler Team Administrator

Operations Administrator

Administrator - Community Cardiology

Administration Officer

Office Administrator

Team Member (Admin)

Operations Administrator

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