Service team lead Work, Jobs in Lakenheath, Sfk (with Salaries)

TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
TRICARE Beneficiary Services Representative - Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Customer Engagement Team Lead - Bury St Edmunds
The Cambridge Building Society —Bury St. Edmunds
- From £30,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Free parking
- Profit sharing
Quick apply
10d
HR Advisor (Training) | Operations Group | Human Resources | LMB 2551
UK Research and Innovation (UKRI) —Cambridge
- £30,512 - £36,495 a year
- Full-time
- Oracle
- Doctoral degree
- Computer literacy
Hospitality Manager (Care Home)
Kingsley Healthcare —Swaffham
- £32,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
- Employee assistance programme
- Employee discount
12d
Operations Manager - High Lodge
Forestry Commission —Santon
- £33,854 a year
- Weekend availability
- Microsoft Office
- Project management
- Presentation skills
Student Health Visitor
Suffolk County Council —Bury St. Edmunds
- £34,434 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
Talent Partner
CATS Global Schools —Cambridge
- £40,000 a year
- English
- Communication skills
- School
- Employee assistance programme
- Referral programme
Mental Health Service Manager
Together for Mental Wellbeing —Bury St. Edmunds
- £35,238.22 a year
- Weekend availability
- Microsoft Office
- Supervising experience
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
13d
Head of Business Operations
World EMB Enterprise Management Ltd —Cambridge
- £5,000 - £7,200 a month
- Full-time
- Microsoft Office
- Project management
- In-person
Quick apply
Chief Operating Officer (COO)
St Edmundsbury Cathedral —Bury St. Edmunds
- £65,000 a year
- Weekend availability
- Management
- Analysis skills
- Human resources
- Annual leave
Quick apply
In-house FCA Compliance Lead
Beyond Co —Newmarket
- £65,000 - £75,000 a year
- Hybrid work
- Financial services
- School
- Health & wellbeing programme
- Flexible schedule
Quick apply
VA TAP Site Lead
CALIBRE Systems, Inc. —Lakenheath
- Full-time
- Military
- Microsoft Office
- Bachelor's degree
Forest Ranger
Forest Holidays —Thetford
- £8.00 - £12.71 an hour
- Part-time
- Public speaking
- First Aid Certification
- Leadership
- Employee discount
Quick apply
Internal Sales
Encon Insulation —Thetford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
Logistics Business Intelligence Lead
Deanta UK Ltd —Ely
- From £40,000 a year
- Full-time
- ERP systems
- Warehouse experience
- In-person
- Free parking
- Annual leave
Quick apply
9d
Deputy Home Manager based at Queens Court Bottisham
MHA —Bottisham
- £50,440 a year
- Full-time
- Management
- Supervising experience
- Leadership
- Annual leave
8d
Casual Children's Support Worker
Keys Children —Wisbech
- £14.05 - £14.75 an hour
- Day shift
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Deputy National Parking Manager
Forestry Commission —Thetford
- £33,854 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Accounts Assistant- Sales
M Group —Cambridge
- Microsoft Office
- Annual leave
- Employee assistance programme

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TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK

Leidos -
Brandon

Apply Now

Job details

Full-time
£31,850 - £49,000 a year

Benefits

Annual leave

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Communication skills
Time management

Full job description

Description

Make a Difference – Join Our Leidos TRICARE Team based at Lakenheath, UK!

Are you looking for a rewarding opportunity? Leidos is accepting application for a TRICARE Beneficiary Services Representative (BSR) FLOATER, an essential role in supporting active-duty military members and their families. This position offers the chance to make a real impact, develop new skills, and contribute to a mission that matters.

This requisition is for future openings. Qualified applicants will be contacted and added to a pipeline for future vacancies.

As a BSR, you will provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA). Your work will help ensure that TRICARE-eligible beneficiaries receive the healthcare services and support they need.

What You’ll Do:

Multi-site Coverage: Travel 25-75% of the time based on need for coverage. Floaters could potentially travel anywhere within the EA region to include Bahrain, Belgium, Germany, Italy, Spain, and the UK.
Verify Benefits & Enrollment: Process enrollments, disenrollments, portability transfers, and more via systems like Defense Online Enrollment System (DOES) and MHS Genesis.
Primary Care Manager (PCM) Changes: Follow Military Treatment Facility (MTF) guidelines to make individual and batch PCM updates.
Education & Customer Service: Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone.
Claims Assistance: Provide basic claims status updates and support.
Conduct Briefings: Lead informational sessions for various events such as in/out processing, maternity, and pre-separation/retirement.
Data Management: Collect and record daily activities and Other Health Insurance (OHI) info into applicable systems.
Assess & Escalate Issues: Evaluate the level of assistance needed and refer or escalate complex issues as needed for proper resolution.
Compliance & Confidentiality: Comply with all HIPAA regulations, maintain confidentiality and proper handling of Protected Health Information (PHI), and complete Leidos and other training courses on time.
Collaborate & Support: Assist with remote support, train new team members, and other duties as assigned.

Basic Qualifications:

High School diploma or GED, or equivalent years of experience
U.S. Citizenship
SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor supporting the DoD
Eligible to obtain and maintain ADP IT III clearance (Non-Sensitive Position, Tier 1)
3+ years of customer service experience
Willing and able to travel to multiple sites 25-75% of the time

Essential Skills:

Fluent in English with strong written and oral communication
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Effective at delivering presentations
Ability to tactfully communicate with others, both in person and on the phone
Self-starter, able to work independently and with minimal supervision
Strong organizational, time management, and multitasking abilities
High attention to detail

Preferred Qualifications:

Familiarity with TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis
Work background in the following areas:
- U.S. military healthcare delivery system or civilian managed care
- Medical or clinical environment
- MHS Genesis or civilian healthcare systems, medical claims

SALARY: The annual salary for this specific position is $34,500 and the program is not able to negotiate that. * With a position in the UK, you are also eligible for an annual foreign service premium in the amount of $3,000.00.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

$31,850.00-$49,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

service team lead jobs in lakenheath, sfk

TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK

TRICARE Beneficiary Services Representative - Lakenheath, UK

Customer Engagement Team Lead - Bury St Edmunds

HR Advisor (Training) | Operations Group | Human Resources | LMB 2551

Hospitality Manager (Care Home)

Operations Manager - High Lodge

Student Health Visitor

Talent Partner

Mental Health Service Manager

Head of Business Operations

Chief Operating Officer (COO)

In-house FCA Compliance Lead

VA TAP Site Lead

Forest Ranger

Internal Sales

Logistics Business Intelligence Lead

Deputy Home Manager based at Queens Court Bottisham

Casual Children's Support Worker

Deputy National Parking Manager

Accounts Assistant- Sales

I want to receive the latest job alerts for service team lead in lakenheath, sfk

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