Business support Work, Jobs in Leek, Sts (with Salaries)

Customer Service Assistant - Leek
The Co-operative Bank —Leek
- £25,725 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
6d
Customer Services Assistant
Midlands Partnership University NHS Foundation Trust —Leek
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Customer Service Assistant - Leek
Coventry Building Society —Leek
- £25,725 a year
- Monday to Friday
- Hospitality
- Customer service
- Computer literacy
7d
Business Support Administrator
Lucideon —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
13d
Internal Sales Advisor
MCS Roofing & Cladding Supplies Ltd —Leek
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
1d
Customer Outcomes & Complaints Lead
Leek Building Society —Leek
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Sick pay
Quick apply
7d
Business Analyst
Synectics Solutions —Stoke-on-Trent
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
- Free parking
- Work from home
Quick apply
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Business Development Executive
Terry Foods LTD —Stoke-on-Trent
- £28,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Free parking
- Sick pay
Quick apply
2d
E-Learning Curriculum Developer / Instructional Designer
Momentum Training Solutions Ltd. —Stoke-on-Trent
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Business Support Officer
Staffordshire County Council —Stafford
- £26,403 - £27,254 a year
- Microsoft Office
- Administrative experience
- Organisational skills
9d
Business Support Administrator - Accounts
Lucideon —Stoke-on-Trent
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
13d
Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Cover Driver
White's Textile Services Ltd —Leek
- £12.71 - £24.02 an hour
- Weekend availability
- Customer service
- Driving
- In-person
- Free parking
- Flexible schedule
Quick apply
2h
Estate Agent
The Property Experts —High Peak
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Show home Coordinator
irresistible Design Group Ltd —Stoke-on-Trent
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
3d
Communications Assistant
Bostik Limited —Stafford
- From £28,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
3h
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Engineer
Luminite IT Services Ltd —Longport
- £30,000 - £35,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
Business Support Executive
ABM UK —Manchester Airport
- £27,976 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
8d

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Customer Service Assistant - Leek

The Co-operative Bank -
Leek

Apply Now

Job details

Full-time
£25,725 a year
6 days ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
Computer literacy
Cash handling

Full job description

About the role

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation.

This role is the first point of contact for personal and business banking customers within our Leek branch, supporting customers through our digital transformation across a variety of channels including in person, telephone and secure messages. This role works Monday to Friday 8.30am - 4.00pm and one Saturday a month.

Other duties include identifying and addressing customer’s needs, cash management control and utilising various internal systems to update customer records. The role holder will also encourage customers to schedule an appointment with our dedicated Personal Banking Team to discuss relevant additional products and services.

The person in post will also be responsible for protecting and educating customers against fraud and scams and engaging with customers from various backgrounds including those who may be vulnerable. Day to day the role holder will work towards personal/team targets and objectives, adhere to day to day regulatory and compliance requirements and work as part of a team, sharing and identifying ways to improve the service provided by the branch.

Our benefits include:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with enhanced contributions
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

We reserve the right to close this advert early if we receive a high volume of suitable applications

About you

To be successful you'll have strong experience within a customer service environment with a passion for excellent customer service with a positive, enthusiastic and resilient approach.

For this role you’ll need to have:

Current experience in a customer focused role (e.g. retail, hospitality or call centre)
Experience of interacting directly with customers and providing a great service on a daily basis
Good attention to detail with experience of processing customer details or data accurately
Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
The ability to work in a fast paced environment
Computer literate with the ability to navigate quickly and confidently around multiple systems

Experience in these areas would be helpful:

Experience of cash handling
Following policies and processes
Ability to deal with more challenging or sensitive customer situations
Proven success in achieving targets, objectives or deadlines

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you

Apply Now

Refine Your Search

business support jobs in leek, sts

Customer Service Assistant - Leek

Customer Services Assistant

Customer Service Assistant - Leek

Business Support Administrator

Internal Sales Advisor

Customer Outcomes & Complaints Lead

Business Analyst

CCTV Control Room Operator

Business Development Executive

E-Learning Curriculum Developer / Instructional Designer

Business Support Officer

Business Support Administrator - Accounts

Customer Service Advisor

Cover Driver

Estate Agent

Show home Coordinator

Communications Assistant

Service Co-ordinator - Helpdesk - 12 month FTC

IT Support Engineer

Business Support Executive

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