client services occupations Work, Jobs in leicester, lec (with Salaries)

Client Services Advisor
Soane Britain —Leicester
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
13d
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Client Executive
The Watches of Switzerland Group —Leicester
- In-person
- Communication skills
- Employee assistance programme
Service Contracts Coordinator
Mettler-Toledo Ltd. —Leicester
- Microsoft Outlook
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
7d
Client Experience Advisor
The Watches of Switzerland Group —Leicester
- IT
- In-person
- Communication skills
- Employee assistance programme
Voice of the Customer Executive - 12 month Secondment
Global Payments Ltd. —Leicester
- Customer service
Quick apply
8d
Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Business High Level Complaints Specialist
Centrica —Leicester
- £33,237 a year
- Hybrid work
- Analysis skills
- Communication skills
9h
Service Contracts Coordinator
Mettler Toledo —Leicester
- Microsoft Outlook
- Customer service
- Communication skills
- Employee assistance programme
7d
Client Relations Executive
Elior UK —Leicester
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
Key Accounts Administrator
OTIS —Leicester
- Monday to Friday
4d
Client Support Administrator
APS Group Ltd —Whetstone
- £16,955.25 a year
- Part-time
- Microsoft Office
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
7d
Apprentice Regional Membership Retention Assistant
Unite the union —Leicester
- £34,203 - £36,595 a year
- Full-time
- Annual leave
19h
Customer Service Advisor
SF-Partner Hiredonline —Swannington
- £32,000 - £34,000 a year
- Customer service
- Administrative experience
- Communication skills
7d
Client Success Manager
AmTrust International —Nottingham
- Financial services
Customer Services
Thermo Fisher Scientific —Loughborough
- Full-time
- CRM software
- Oracle
- Customer service
1d
UK&I Voice of the Customer Specialist (10 month FTC)
Global Payments UK Ltd —Leicester
- Customer service
Quick apply
Customer Engagement Executive
Cox Automotive —Enderby
- £27,000 - £29,000 a year
- Full-time

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client services occupations jobs near leicester, lec

Client Services Advisor

Soane Britain
Leicester

Quick apply

Job details

Permanent | Full-time
13 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
Employee discount
Flexible schedule
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Sales
Customer service
Salesforce
Administrative experience
Communication skills

Full job description

Company Overview:

With an uncompromising commitment to British manufacturing, Soane Britain’s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics and wallpapers through collaborations with a network of the finest craftspeople in Britain. Soane combines responsibly sourced, high-quality materials and superb workmanship to ensure our designs endure for generations.

Our talented team is based in offices and workshops in Leicester and the West Country and showrooms in London and New York. For more information, please visit

www.soane.com or join our social media platforms Pinterest and Instagram.

Job Overview:

We are seeking applicants for an entry level role in our customer service team, based in Leicester. The successful candidate will be able to demonstrate brilliant customer service skills combined with attention to detail and the ability to work in a team. In return we offer an opportunity to work with the world’s top interior designers in a fast-growing business with a mission to promote British manufacturing and craftsmanship.

We welcome applications from candidates open to flexible working hours to support our North American team.

Purpose of the Position:

Working within a fast-paced team, you will provide fundamental administrative support to the Sales Operations and Client Development teams. Previous experience in an operational capacity within a relevant industry will prove to be a great asset.

You will work collaboratively with the Manufacturing and Logistics team to ensure the execution of a seamless client experience. Using your product knowledge and training, you will be responsible for providing clients with information and customer support for Soane furniture and lighting orders, all made to our clients’ individual specifications. As you grow in experience, you will also be providing clients with orders and invoices. On the rare occasion any issues may arise, you will be responsible for sourcing information and providing positive resolutions for our clients.

The high quality of our workmanship and complex Manufacturing skills involved require strong attention to detail, both verbal and written, and an in-depth understanding of Soane’s designs, clients and client expectations.

Duties and Responsibilities:

Act as a point of contact for clients, responding to customer service enquiries via email and phone in a professional and friendly manner.

Liaise with Manufacturing and Product teams to confirm lead times and resolve client product queries.

Provide accurate product, pricing, and order information to support clients and ensure a positive customer experience

Prepare standard product quotations for client orders and clearly communicate options, costs, and timelines.

Liaise with logistics & manufacturing to create accurate shipping quotations for customer orders.

Monitor and follow up on outstanding proforma invoices to support timely order fulfilment

Record aftercare information, client feedback, and follow-up actions accurately for the business

Soane Britain is an equal opportunity business taking into account the diversity within our team, customers and .s Wupep blierliseve that everyone should be treated equally,

regardless of their religion, beliefs, age, gender, race, disability or sexual orie. nStoaatnioen promotes a positive safety culture which is characterised by communication, mutual

collaboration and active participation to create a safe and healthy working environ ment.

Update the Order Status Tracker on a weekly basis

Maintain and update internal team manuals to ensure processes and best practices are clearly documented

Assist the wider team with additional duties or ad-hoc projects as required

Qualifications for the Position:

At least one year of relevant customer service experience, ideally interior design or product design sector

Competent using Microsoft packages

Excellent written and verbal communication skills

Highly organised and detailed-oriented with the ability to multi-task

Job Types: Full-time, Permanent

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Referral programme
Sick pay

Ability to commute/relocate:

Leicester LE4 8AS: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is your salary expectation for this role?

Experience:

Microsoft Package: 2 years (required)
Administrative: 2 years (required)
Relevant industry: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in leicester, lec

Client Services Advisor

Customer Service Representative

Client Executive

Service Contracts Coordinator

Client Experience Advisor

Voice of the Customer Executive - 12 month Secondment

Central Operations Support

Customer Care Representative - English Speaker

AI Adoption Manager

Business High Level Complaints Specialist

Service Contracts Coordinator

Client Relations Executive

Key Accounts Administrator

Client Support Administrator

Apprentice Regional Membership Retention Assistant

Customer Service Advisor

Client Success Manager

Customer Services

UK&I Voice of the Customer Specialist (10 month FTC)

Customer Engagement Executive

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