Hotel receptionist Work, Jobs in Leicester Le1 (with Salaries)

Guest Service Assistant Match Days Only
Holiday Inn Express Leicester —Leicester
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
10d
Hotel Receptionist
Quorn Grange Hotel —Loughborough
- £13.45 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
1d
Guest Service Assistant Reception
Holiday Inn Express Leicester —Leicester
- £26,436.80 a year
- Weekend availability
- Bilingual
- Hospitality
- Bar
Quick apply
1d
Receptionist
Valor Hospitality —Leicester
- £12.71 an hour
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
2d
Guest Service Supervisor
Holiday Inn Express Leicester —Leicester
- £27,000 - £28,000 a year
- Part-time
- Hospitality
- Bar
- Hotel
Quick apply
8d
Reception Team Member - Part Time
Travelodge —Swannington
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
8d
Front Desk Receptionist
Doubletree by Hilton Nottingham - Gateway —Nottingham
- From £12.71 an hour
- Part-time
- Microsoft Word
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Concierge
Rushton Hall Hotel and Spa —Rushton
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
Part Time Receptionist - 24 hours
TELEGRAPH HOTEL —Coventry
- From £12.81 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
15h
Guest Services Ambassador
NAB-Jones Lang LaSalle Services —Leicester
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Receptionist
Ragdale Hall Spa —Melton Mowbray
- £9.00 - £12.75 an hour
- Weekend availability
- English
- Hotel
- Organisational skills
- Free parking
- Employee discount
Receptionist - Bank
Hamberley Care Homes —Edwalton
- £12.72 an hour
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
15h
Night Reception Team Member - Part Time
Travelodge —Nottingham
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
1d
Weekend Receptionist ( 10 hrs )
Sudbury Inns ltd Littleover Lodge Hotel —Derby
- £10.59 - £12.71 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Night Porter/Receptionist
The St James Hotel —Nottingham
- £13.40 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Night Auditor
Mercure Daventry Court Hotel —Daventry
- Part-time
- Hospitality
- Hotel
- Analysis skills
- Employee discount
Quick apply
Guest Service Assistant - Front Office (Reception) - 12 month fixed term
Hampton by Hilton Corby —Corby
- £12.85 an hour
- Part-time
- Bilingual
- Hospitality
- Microsoft Excel
- Free parking
- Store discount
Quick apply
Corporate Receptionist (Mobile)
Integral UK —Derby
- Overtime
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Guest Services Supervisor - Housekeeping
Newton Country House Hotel —Newton Solney
- £12.81 an hour
- Weekend availability
- Hospitality
- English
- Hotel
Quick apply
Night Auditor
NOVOTEL —Coventry
- £13.15 an hour
- Full-time
- Hotel
- Analysis skills
- Time management
Quick apply

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Guest Service Assistant Match Days Only

Holiday Inn Express Leicester
Leicester

Quick apply

Job details

Part-time
£12.71 an hour
10 days ago

Qualifications

Bilingual
Hospitality
Multilingual
Guest services
Hotel experience

Full job description

People

To aid and assist guests throughout their stay in a friendly and professional manner
To be fully aware of daily activities in the hotel
To maintain good working relationships with colleagues in the Reception area and other departments of the hotel
To be able to take a reservation in the absence of the Reservations team ensuring that all information is correctly recorded
To attend training when required,
To fully understand and execute all shift operations and tasks working to shift checklists
To constantly improve and develop product knowledge to maximise quality of service
To be able to be cross-train in other departments to develop individual potential.

Quality

Ensure telephones are answered promptly and correctly to maximize business and minimize guest frustration.
To take appropriate action to resolve guest complaints
To actively seek solutions to improve IHG Heartbeat Scores.
To be aware of guest feedback on IHG Social Listening Tool.
To ensure that guest details/history are accurately maintained to ensure individual needs are recognized and adds value to the guest experience.
To directly co-ordinate the activities of all outlets, thus ensuring high standards of cleanliness and service are maintained throughout in order to reflect the brand standards on all occasions.
To ensure routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. To complete bar duties, including setting up replenishing of stocks, serving guests, cleaning tables and washing glasses.
Setting up, preparation, service and clearing breakfast including using the dishwasher and general cleaning and tidying.
Public area maintenance including replenishing of vending area and toilet supplies.
Preparation and clearing of meeting rooms.
Ensure the team maintain the hotel, collect any litter, remove/report hazards
To ensure compliance throughout the department and hotel with brand, hotel and company operating standards.
To be fully conversant with the Hotel policy on:
Fire & Evacuation
Security procedures
Health & safety policy
Personnel & Training procedures
To serve guests in a friendly and professional manner

Profit

Participate in guest activities that promote the hotel product and its services
To create and take advantage of sales opportunities in order to maximise hotel revenue
To be fully aware of the hotel facilities and promote them whenever possible
To answer telephones promptly and correctly to maximise business and minimise guest frustration
To be consistently aware of the hotel’s availability and sell rooms at the best possible rate
To maintain a high level of awareness of local competitors and trends
To remain focused on sales and standards

General

Comply with the company codes of conduct at all times
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
Understand your role and responsibilities in terms of the hotel Health & Safety Policy including completion of all mandatory training
Familiarise yourself with emergency and evacuation procedures
Understand your responsibilities with regards to security
Proactively pursue all practices in line with Company environmental and energy saving initiatives
Have a flexible approach to the hours you are required to work to meet the needs of the business

Job Type: Part-time

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

hotel receptionist jobs in leicester le1

Guest Service Assistant Match Days Only

Hotel Receptionist

Guest Service Assistant Reception

Receptionist

Guest Service Supervisor

Reception Team Member - Part Time

Front Desk Receptionist

Concierge

Part Time Receptionist - 24 hours

Guest Services Ambassador

Receptionist

Receptionist - Bank

Night Reception Team Member - Part Time

Weekend Receptionist ( 10 hrs )

Night Porter/Receptionist

Night Auditor

Guest Service Assistant - Front Office (Reception) - 12 month fixed term

Corporate Receptionist (Mobile)

Guest Services Supervisor - Housekeeping

Night Auditor

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