administrator Work, Jobs in leominster, hef (with Salaries)

Customer Service Administrator
Thomas Panels and Profiles Ltd —Leominster
- £26,500 - £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
9d
Accounts/Administration Assistant
Securcom Systems —Leominster
- From £25,000 a year
- Temporary
- QuickBooks
- Organisational skills
- In-person
Quick apply
Podiatry Administrator/Sarum House Main Receptionist (INTERNAL)
Wye Valley NHS Trust —Hereford
- £25,760 - £27,476 a year
- Part-time
7d
Dental Receptionist
Envisage Dental UK —Tenbury
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Referral programme
Quick apply
4d
Accounts Administrator
Tech Trucks Ltd —Hereford
- £24,420 - £29,500 a year
- Full-time
- Analysis skills
- Accounting
- QuickBooks
- Free parking
Quick apply
14d
Apprentice Business Admin
M Group —Hereford
- £19,718.40 a year
- Management
- Hotel
- Travel
- Employee assistance programme
- Employee discount
Administrator at Cartref
Shaw Healthcare —Hay
- £13.65 an hour
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d
Sales Administrator
Daymark Labels —Kidderminster
- From £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
4d
Office Administrator
Lewis Arborcare Ltd —Bridgnorth
- £28,260 - £32,240 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Business Admin Training
SCCU Group —Worcester
- £12.71 - £15.00 an hour
- Monday to Friday
- Remote
Quick apply
Sales Administrator
CE Online Ltd —Bromyard
- From £12.71 an hour
- Part-time
- Hybrid work
- Sales
- Customer service
- Accounting
- Sick pay
Quick apply
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Administrative Assistant
Redkite Solicitors —Ledbury
- £25,077 a year
- Full-time
- Microsoft Office
- Travel
- Annual leave
2d
Administration Assistant
Worcestershire County Council —Kidderminster
- £20,498 - £23,039 a year
- Microsoft Excel
- Administrative experience
- Communication skills
2d
Personal Assistant/Secretary
Our Place Group —Worcester
- £16,200 - £18,000 a year
- Part-time
- Administrative experience
- QuickBooks
- Organisational skills
Quick apply
8d
Commercial Administrator
Sunderlands 1862 LLP —Hereford
- £25,000 - £30,000 a year
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
8d
Senior Reward Administrator
Sanctuary Group —Worcester
- £28,646 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
10d
Administrator
Trescal —Malvern
- Part-time
- Windows
- Organisational skills
- IT
Quick apply
12h
Autobreakers Office Administrator
Hereford Quarries Ltd —Hereford
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
19h
Executive Assistant & Office Manager
EPC Construction —Bridgnorth
- £28,000 - £38,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d

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Customer Service Administrator

Thomas Panels and Profiles Ltd -
Leominster

Quick apply

Job details

Permanent | Full-time
£26,500 - £27,500 a year
9 days ago

Qualifications

Microsoft Word
Sage
Microsoft Excel
Oracle
Microsoft Outlook
Customer service
Supply chain
ERP systems
Microsoft Office
Administrative experience
Communication skills
Time management

Full job description

Customer Services Administrator

Reporting to: Senior Customer Service Officer

Purpose:

As a Customer Services Administrator, you will play a key role in providing excellent customer service to our clients by managing customer enquiries, processing returns and customer credits and supporting the day-to-day administrative functions of the customer service department. You will ensure that all customer interactions are handled professionally and efficiently, maintaining strong relationships and high levels of satisfaction.

Responsibilities:

Customer Enquiries:

· Respond to customer queries via phone and email in a timely and professional manner.

· Proactively investigate customer enquiries, document all facts and liaise with the Customer Services Manager to agree resolution.

· Provide relevant information to customers, order status updates, and resolve any customer issues or complaints.

· Liaise with other departments (e.g., production, transport, sales) to ensure that customer requirements are met.

· Process order returns and customer credits in accordance with company policies.

· Build and maintain strong working relationships with key customers.

· Follow up on customer feedback to improve service delivery.

· Documentation & Reporting:

· Maintain detailed and accurate records of customer queries on the NCR log and in the SAGE system.

· Assist with reporting, KPI preparation, and provide admin support across departments.

· Team Support & Collaboration:

· Provide administrative support to the Customer Services Manager and contribute to team projects.

· Build and maintain strong working relationships with Thomas Panels and Profiles colleagues across all departments.

· Attend and participate in meetings, offering suggestions to improve processes and customer service.

This is not an exhaustive list, and you will be asked to do other tasks which are not listed here depending on departmental needs.

Personal requirements:

Experience:

· Previous experience in a customer service or administrative role, preferably within a manufacturing or industrial setting

· Experience using ERP systems (e.g., SAGE, SAP, Oracle) and proficiency in Microsoft Office applications (Excel, Word, Outlook).

Skills & Competencies:

· Excellent verbal and written communication skills.

· Strong organisational and time management abilities, with the ability to multitask and prioritise workloads.

· Ability to work well under pressure and meet deadlines.

· A proactive approach to problem-solving and a customer-first mindset.

· Attention to detail and a high level of accuracy in administrative tasks.

Desirable Attributes:

· Familiarity with manufacturing processes or supply chain operations.

· A positive, can-do attitude and the ability to work both independently and as part of a team.

Terms of Employment:

Hours: Monday to Thursday from 8am to 5pm with 1 hour for lunch, and Friday 8am to 4pm with a 30-minute lunch mutually arranged with colleagues to ensure the office is adequately manned.

Location: This role is based at our production site in Leominster, Herefordshire.

Pay: £ 26,500 to £27,500 per annum

Holiday: Our holiday calendar runs run from January to December and we offer a starting entitlement of 23 days plus national bank holidays. If you start work part way through the company’s leave year, the initial holiday entitlement is based on the period from that date until the leave year ends.

Health care scheme: We provide a primary health care scheme - all employees are invited to join following successful probationary period.

Pay: £26,500.00-£27,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

administrator jobs in leominster, hef

Customer Service Administrator

Accounts/Administration Assistant

Podiatry Administrator/Sarum House Main Receptionist (INTERNAL)

Dental Receptionist

Accounts Administrator

Apprentice Business Admin

Administrator at Cartref

Sales Administrator

Office Administrator

Business Admin Training

Sales Administrator

Customer Support & Operations Administrator

Administrative Assistant

Administration Assistant

Personal Assistant/Secretary

Commercial Administrator

Senior Reward Administrator

Administrator

Autobreakers Office Administrator

Executive Assistant & Office Manager

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