Customer care manager Work, Jobs in Leytonstone, Gtl (with Salaries)

Café Manager
La Bakerie —London
- From £31,500 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Employee discount
Quick apply
4d
Specialty Coffee Shop Manager - Gnome House
Hermanos Colombian Coffee Roasters Ltd —London
- From £34,000 a year
- Weekend availability
- Hospitality
- Sales
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Assistant Manager
Farmfoods —Walthamstow
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
5d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
13d
Sales Manager - London and South East
PYRAMID DISPLAY MATERIALS LTD —Sidcup
- £50,000 - £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
14d
Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply
Shop Manager
Farmfoods —London
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
6d
Assistant Manager
Cow —London
- Up to £15 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Assistant Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Management
- Retail management
- Retail sales
Quick apply
Customer Relations Manager
Hamberley Care Homes —Enfield
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
12d
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply
Taproom Duty Manager
Hiver Beers Ltd —London
- From £15.50 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
4d
Community Relations Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
7d
Team Lead
Hisashi Coffee Company —Ilford
- £13.30 - £13.50 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
6d
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Designate General Manager
TeamSport —Edmonton
- Weekend availability
- Bar
- Management
Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station
Bennett Hay —London
- £35,651 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
Quick apply
14d
Account Manager - Customer Service
Online Lubricants Ltd —London
- £25,000 - £28,000 a year
- Full-time
- Customer service
- IT
- In-person
- Employee discount
- Referral programme
Quick apply
13d

I want to receive the latest job alerts for customer care manager in leytonstone, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Café Manager

La Bakerie -
London

Quick apply

Job details

Permanent | Full-time
From £31,500 a year
4 days ago

Benefits

Discounted or free food
Company pension
Employee discount

Qualifications

Hospitality
Microsoft Excel
Management
Sales
Barista experience
Baking
English
Supervising experience
Coffee experience
Leadership
Communication skills
Time management

Full job description

Job Title: Café / Bakery Front of House Manager

Location: London, E11 2RL (Leytonstone area) – Local candidates preferred
Pay: From £31,500.00 per year + Potential Performance Bonus
Job Type: Full-time, Permanent
Hours: 40 hours per week (5 days out of 7 on a rotating rota, including weekends)
Shift Note: Must be able to accommodate 5:30 AM starts on weekend shifts.

About La Bakerie:

La Bakerie is a beloved independent bakery and café nestled in the heart of the community. We are passionate about serving our neighbours with the finest made-from-scratch brunch delights, artisan sourdough, exquisite pastries, and expertly brewed specialty coffee.

What sets us apart is our commitment to true craft; every item is created daily on-site by our talented team of bakers and chefs. We foster a welcoming, high-energy, yet relaxing atmosphere and are looking for a dynamic leader to drive our customer experience forward.

The Opportunity:

We are seeking an experienced, enthusiastic, and highly organised Front of House Manager to lead, inspire, and elevate our front-of-house team. This is a pivotal role where you will shape the daily atmosphere, mentor a passionate team, and directly contribute to the growth and success of an independent local business.

Key Responsibilities:

Team Leadership and Development

Lead & Inspire: Mentor and motivate the FOH team to deliver impeccable customer service and maintain high operational standards.
People Management: Oversee the recruitment, onboarding, training, and ongoing performance reviews of FOH staff.
Smart Scheduling: Create and manage the weekly staff rota, collaborating with the Head Chef to optimise labour costs while ensuring seamless floor coverage.
Culture Builder: Foster a positive, collaborative, and high-energy work environment where team members feel valued.

Operational Excellence

Day-to-Day Operations: Oversee opening/closing procedures, cash handling, till reconciliation, and daily administrative tasks.
Visual Merchandising: Maintain beautiful, well-stocked, and appetising counter displays for all baked goods and beverages.
Stock & Waste Control: Monitor FOH inventory (coffee, milk, drinks..), coordinate ordering with the kitchen, and implement active strategies to minimise waste and spoilage.
Compliance: Maintain strict adherence to all health and safety, food hygiene, and sanitation regulations.

Customer Experience & Sales

Community Focus: Cultivate a warm, welcoming environment, ensuring every customer enjoys a memorable visit.
Resolve with Grace: Address customer feedback and complaints professionally, turning challenges into positive experiences.
Drive Business Growth: Actively encourage upselling, cross-selling, and the promotion of special offers or seasonal events.
Kitchen Liaison: Maintain flawless communication with the kitchen team to ensure smooth order flow and ticket times.

What we are looking for

Experience: 2+ years of proven experience in a FOH Management role within a fast-paced hospitality environment (bakery/café experience is highly advantageous).
Coffee Passion: Competent barista skills with an understanding of specialty coffee standards.
Leadership Flair: A natural motivator with exceptional communication skills and a hands-on management style.
Tech Savvy: Comfortable with POS systems, inventory software, and spreadsheet tools (Excel/Google Sheets).
Logistics: Must have the legal right to work in the UK and a reliable commute to London E11 (especially for those 5:30 AM weekend starts).

What We Offer

Competitive Salary + potential performance-based bonus
Company pension scheme.
Generous employee discounts on our delicious food and drinks.
Opportunities for professional development and growth within our company.
A welcoming and friendly work environment where your contributions are valued.
40 hours per week.
Includes weekdays and weekend shifts on a rotating basis (5 days a week).
Must be able to start at 5.30am on weekends when on shift.

To Apply

If you are a dedicated hospitality professional with a flair for leadership and a love for great food, we want to hear from you!

Please submit your CV and a short cover letter outlining your relevant experience and why you’re the perfect fit for La Bakerie to [email protected].

We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: From £31,500.00 per year

Benefits:

Company pension
Discounted or free food

Ability to commute/relocate:

London E11 2RL: reliably commute or plan to relocate before starting work (required)

Experience:

cafe management: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in leytonstone, gtl

Café Manager

Specialty Coffee Shop Manager - Gnome House

Assistant Manager

Customer Service Manager

Sales Manager - London and South East

Customer Care Manager

Store Manager - Canary Wharf

Shop Manager

Assistant Manager

General Manager - Samsung Experience Store

Assistant Store Manager - Canary Wharf

Customer Relations Manager

Deputy Manager

Taproom Duty Manager

Community Relations Manager - Healthcare

Team Lead

Massimo Dutti Operations Manager- Regent Street

Designate General Manager

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Account Manager - Customer Service

I want to receive the latest job alerts for customer care manager in leytonstone, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected