Crm coordinator Work, Jobs in Liverpool, Eng (with Salaries)

Knowledge Coordinator
Serco Group —Liverpool
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
Partnerships & Community Fundraising Coordinator
Sean's place —Bootle
- From £13.45 an hour
- Part-time
- Hospitality
- Computer literacy
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Leasehold Asset Coordinator
The Riverside Group —Liverpool
- £31,472.64 - £34,611.95 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
7d
Business Operations & Accounts Coordinator
KYRA Medical Ltd —Tarleton
- Up to £33,000 a year
- Full-time
- CRM software
- Accounting
- In-person
Quick apply
8d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
11d
Business Operations & Accounts Coordinator
KYRA Medical, Ltd. —Tarleton
- Up to £33,000 a year
- Full-time
- CRM software
- Financial services
- In-person
- Free parking
Quick apply
3d
Property Sales Coordinator (Part-Time)
Smethurst Sales & Lettings —Liverpool
- From £100 a day
- Part-time
- Hybrid work
- CRM software
- English
- Administrative experience
- Flexible schedule
Quick apply
Business Growth & Creative Marketing Coordinator
Lucy Maggie Designs Limited —Liverpool
- From £16.50 an hour
- Part-time
- Social media management
- Business development
- Communication skills
- Flexitime
- Flexible schedule
Quick apply
1d
Proposals Coordinator
Glenelly —Warrington
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- SharePoint
Quick apply
Sales Coordinator (Construction Industry) - full-time
Resapol —Leigh
- £28,000 - £30,000 a year
- Full-time
- CRM software
- In-person
Quick apply
2d
Appointment Coordinator
Competent in Construction —Skelmersdale
- From £26,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
Quick apply
Aftersales Team Leader
Ormazabal —St Helens
- £37,000 - £42,000 a year
- CRM software
- Team management
- Travel
- Free parking
- Employee assistance programme
Quick apply
11d
Leads Co-Ordinator & Financial Administrator
Beaumont Wealth —Chester
- From £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Financial services
Quick apply
Training & Sales Coordinator
123HGV Ltd —Wigan
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
Quick apply
Travel Sales Representative
Residential Estates Ltd —Chester
- £23,500 - £26,000 a year
- Weekend availability
- CRM software
- Organisational skills
- In-person
Quick apply
1d
Sales and Homeownership Coordinator
Weaver Vale Housing Trust —Northwich
- £30,857.77 a year
- Full-time
- Organisational skills
- Free parking
- Annual leave
4d
Customer Sales & Operations
VanVolt —kinmel bay
- £14.50 an hour
- Part-time
- Computer literacy
- English
- Computer skills
Quick apply
3d
Senior Marketing Executive / Marketing Manager
Fuelius —Chester
- Full-time
- Hybrid work
- Social media management
- AI
- Paid training
Quick apply

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crm coordinator jobs near liverpool, eng

Knowledge Coordinator

Serco Group -
Liverpool

Apply Now

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Annual leave
Company pension

Qualifications

CRM software
Stakeholder collaboration
Lean
Change management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Change leadership
ServiceNow
Content management
Communication skills
Analytics

Full job description

Knowledge Coordinator

Location: Hybrid / Liverpool at least 2 days / week
Full Time | Permanent

Salary - £25,000 - £30,000 PA

At Serco, we're transforming the way our colleagues access information and support. We're looking for a Knowledge Coordinator to play a key role in shaping how knowledge is created, maintained and continuously improved across our people function.

This is an exciting opportunity for someone who enjoys improving processes, working collaboratively with stakeholders, and using data and insight to enhance the employee experience. If you're passionate about continuous improvement, knowledge management and delivering meaningful change, we'd love to hear from you.

About the role

Reporting to the Knowledge Manager, you'll help drive our knowledge management strategy while leading initiatives that improve how information is captured, governed and shared across MyHR.

You'll work closely with teams across MyHR and People & Culture to identify opportunities for improvement, simplify processes and ensure colleagues have access to accurate, accessible and up-to-date knowledge. You'll also lead the implementation of process and knowledge changes, ensuring they're successfully embedded and deliver measurable improvements.

Managing one direct report, you'll balance strategic improvement initiatives with day-to-day coordination of knowledge activities, helping to create a culture of continuous learning and self-service.

What you'll be doing

Supporting the development and governance of knowledge management across MyHR.
Leading process improvement initiatives using structured methodologies such as Lean and process mapping.
Creating, reviewing and governing knowledge content to ensure it is accurate, user-focused and easy to find.
Translating process changes into clear guidance and knowledge articles across ServiceNow and other platforms.
Facilitating workshops to identify knowledge gaps and improve working practices.
Monitoring the effectiveness of improvements through KPIs such as self-service adoption, case reduction and resolution times.
Ensuring robust governance through version control, compliance and audit readiness.

What you'll bring

We're looking for someone who combines excellent communication skills with a passion for continuous improvement and delivering great customer experiences.

You'll ideally have:

Experience coordinating or delivering knowledge management, continuous improvement or business change initiatives.
Strong process improvement skills, with experience of process mapping (As-Is / To-Be) and identifying efficiencies.
Excellent written communication skills with the ability to produce clear, engaging documentation.
Strong analytical skills and experience using data to identify improvement opportunities.
Experience planning and implementing change across operational teams.
Good knowledge of Microsoft 365 and CRM platforms.

Desirable experience

Experience within an HR or Shared Services environment.
Knowledge of ServiceNow knowledge management and workflows.
Experience with Knowledge-Centred Service (KCS) or similar knowledge management frameworks.

Why Serco?

At Serco, you'll be part of a team that's committed to making services better for our colleagues and customers. You'll have the opportunity to influence how knowledge is managed across MyHR, helping to deliver smarter services, improved employee experiences and lasting operational improvements.

Alongside a competitive salary, we offer 25 days annual leave, pension of up to 6%, flexible and hybrid working, opportunities for career development, and the chance to make a real impact within a collaborative and supportive team.

Discover your place with Serco and help shape the future of knowledge and continuous improvement within MyHR.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected].

Let’s impact a better future, together. Apply today.

Apply Now

Refine Your Search

crm coordinator jobs in liverpool, eng

Knowledge Coordinator

Partnerships & Community Fundraising Coordinator

Leasehold Asset Coordinator

Business Operations & Accounts Coordinator

Aftersales Team Leader

Business Operations & Accounts Coordinator

Property Sales Coordinator (Part-Time)

Business Growth & Creative Marketing Coordinator

Proposals Coordinator

Sales Coordinator (Construction Industry) - full-time

Appointment Coordinator

Aftersales Team Leader

Leads Co-Ordinator & Financial Administrator

Training & Sales Coordinator

Travel Sales Representative

Sales and Homeownership Coordinator

Customer Sales & Operations

Senior Marketing Executive / Marketing Manager

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