It support technician Work, Jobs in Llantrisant, Rct (with Salaries)

IT Technician (Schools)
ITeach Wales Limited —Cardiff
- £25,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
20h
Desktop Support Specialist
PCI Pharma Services —Bridgend
- 8 hour shift
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
13d
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
IT Support Engineer
Veezu —Cardiff
- Full-time
- English
- Windows
- Microsoft Office
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
IT Support Team Leader
Drive —Nantgarw
- £33,610.75 a year
- Full-time
- Mentoring
- IT
- Communication skills
IT Service Engineer
Northstar IT Services —Clevedon
- £32,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
11d
Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
18h
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
13d
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
1d
Technical Support Engineer
Veezu —Cardiff
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
Schools Desktop Support Analyst - Shared Resource Service
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- Full-time
- English
- IT
5d
1st Line Unified Communications Engineer
Advania UK —Cardiff
- £26,000 - £27,000 a year
- Night shift
- Hybrid work
- Azure
12d
Customer Support Specialist
ExpenseIn —Cardiff
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
4d
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- IT
- Financial services
- Annual leave
- Employee discount
13d
System Administrator
Next Venture Technologies —Mamhilad
- £30,000 - £40,000 a year
- Full-time
- Linux
- In-person
- Free parking
Quick apply
Technical Support (Design)
Iberdrola Group —Pentre
- From £34,040 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
7d

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IT Technician (Schools)

ITeach Wales Limited
Cardiff

Quick apply

Job details

Permanent | Full-time
£25,000 a year
20 hours ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Company car
Annual leave
Company pension
Company events
On-site parking

Qualifications

Driving Licence
GCSE
Information security
IT support
Computer networking
Mobile device management
Mac OS
IT
Cybersecurity
A Level
Intune

Full job description

Join the ITeach Team

At ITeach, we're passionate about helping schools make the most of technology. As a trusted IT support provider to schools across South Wales, we deliver reliable, responsive, and customer-focused IT services that enable teaching and learning to thrive.

We're looking for a proactive and enthusiastic School IT Technician to join our growing team. This is an excellent opportunity for someone who enjoys problem-solving, working with people, and making a genuine impact within education through technology.

You'll work closely with schools across the Cardiff area, providing both on-site and remote technical support to ensure that IT systems remain secure, reliable, and effective for staff and pupils alike.

The Role

No two days are the same. You could be helping a teacher connect classroom technology in the morning, deploying new devices for a school in the afternoon, and assisting with Microsoft 365 issues before the end of the day.

Key Responsibilities

· Diagnose and resolve hardware, software, network, and connectivity issues.

· Provide professional and customer-focused IT support to school staff.

· Deliver support remotely and on-site across multiple school locations.

· Log, manage, and update support tickets using our Helpdesk and CRM systems.

· Ensure support requests are resolved within agreed Service Level Agreements (SLAs).

· Build, configure, deploy and maintain PCs, laptops, software and other end-user devices.

· Support Windows, macOS, and ChromeOS environments.

· Assist users with Microsoft 365 and Google Workspace applications.

· Troubleshoot printers, scanners, photocopiers, and classroom audio-visual equipment.

· Assist with the deployment and management of mobile devices using MDM solutions.

· Support basic networking, wireless infrastructure, and IT security best practices.

· Work collaboratively with colleagues on larger projects and service improvements.

· Effectively prioritise and manage multiple tasks in a busy support environment.

Essential Qualifications

· Good general education including English and Mathematics GCSE

· Demonstrable IT knowledge and troubleshooting ability

A relevant Level 2 qualification on the Credit and Qualifications Framework for Wales

Desirable Skills & Experience

The following skills and experience would be advantageous:

A-Level IT or equivalent qualification

Experience with Microsoft Intune and Autopilot

Experience using Mobile Device Management (MDM) platforms

Basic networking and server support knowledge

Wi-Fi troubleshooting and support experience

Understanding of cyber security and IT security best practices

Previous experience supporting schools or educational environments

About You

You'll thrive in this role if you:

Enjoy helping people solve problems

Take pride in delivering excellent customer service

Have a genuine interest in Technology

Like working in different environments and meeting new people

Are keen to learn and develop your skills

Are organised and able to manage competing priorities effectively

Can communicate confidently with both technical and non-technical users

Why join ITeach?

We believe that looking after our team is just as important as looking after our customers.

Benefits

✅ Company laptop and mobile phone allowance provided

✅ Medicash health plan

✅ Access to the Health Assured wellbeing platform

✅ 3 additional paid wellbeing days each year

✅ 27 days annual leave plus bank holidays, including 7 days allocated to our annual Christmas and New Year shutdown

✅ Business mileage reimbursement for travel to customer sites

✅ Company pension scheme

✅ A company vehicle or vehicle allowance will be provided following successful completion of probation. Business mileage is reimbursed during the 6-month probation period.

✅ Company uniform provided

✅ Regular company events and social activities

✅ Ongoing training and professional development opportunities

Essential Information

Location: Cardiff-based with travel to local schools

Contract Type: Permanent

Hours: Full-time, 37.5 hours per week (Term-time available))

Salary: Salary: £25,000 per annum plus private plan, wellbeing days, company vehicle/allowance (post-probation) and excellent training opportunities.

Driving Licence: Full UK driving licence required

Right to Work Applicants must have the right to work in the UK

DBS Requirement: Enhanced DBS check required

Safeguarding Statement

ITeach is committed to safeguarding and promoting the welfare of children and young people. We expect all employees to share this commitment.

All appointments are subject to satisfactory pre-employment checks, including an Enhanced DBS check, satisfactory references, right-to-work verification, and any other checks required in accordance with current safeguarding legislation and guidance.

Equality, Diversity and Inclusion

ITeach is proud to be an Equal Opportunities Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity, fairness, and respect.

We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other protected characteristic.

We are committed to making reasonable adjustments throughout the recruitment process and during employment where required.

Pay: £25,000.00 per year

Benefits:

Additional leave
Company car
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking

Experience:

IT support: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it support technician jobs in llantrisant, rct

IT Technician (Schools)

Desktop Support Specialist

Technical Support Engineer

IT Support Technician

IT Support Engineer

Customer Service Advisor

IT Support Team Leader

IT Service Engineer

Service Desk Engineer

Systems Support Developer / Analyst (Microsoft Dynamics 365)

In-Service Support Co-Ordinator

Technical Support Engineer

Schools Desktop Support Analyst - Shared Resource Service

1st Line Unified Communications Engineer

Customer Support Specialist

Technical Support Analyst

Service Desk Advisor (First Line Helpdesk)

1st Line Engineer

System Administrator

Technical Support (Design)

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