Desk clinic Work, Jobs in London, Eng (with Salaries)

Service Desk Analyst
London Business School —London
- Software troubleshooting
- Customer service
- Analysis skills
- Annual leave
- Gym membership
Quick apply
12d
IT Support Engineer (1st Line)
eMed —London
- £32,000 - £36,000 a year
- Full-time
- No degree
- In-person
- Internship
- Employee assistance programme
- Life insurance
Quick apply
4d
Customer Support Engineer
BookedSolid —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
- Work from home
- Employee stock ownership plan
Quick apply
10d
Front of House Assistant
The Wimpole Clinic Ltd —London
- £28,000 a year
- Part-time
- Hospitality
- Customer service
- Computer literacy
- Sick pay
Quick apply
Patient Access Officer - Admissions
Cleveland Clinic London —London
- £27,007.50 - £28,500.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
3d
Patient Liaison Officer Bank-London
Mayo Clinic —London
- £19 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Clinic Host for Private Children's Health Clinic (Weekends and Cover, Zero Hours Contract)
Kidswell Health —London
- £13 - £15 an hour
- Part-time
- Childcare
- Customer service
- English
- Free parking
- Flexitime
Quick apply
13d
Weekend Medical Administrator/Receptionist
Reform Physiotherapy and Pilates Limited —Balham
- £13.50 - £15.00 an hour
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
12d
Undergraduate Administrator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Part-time
- IT
- Teaching
13h
Reception/Administrator
Begg Practice —London
- £12.71 an hour
- Part-time
- Microsoft Word
- Google Suite
- Microsoft Excel
- Health & wellbeing programme
- Employee discount
Quick apply
Clinic Manager
Teresa Tarmey Ltd —Notting Hill
- £30,000 - £40,000 a year
- Weekend availability
- Management
- Customer service
- English
- Employee discount
- Flexible schedule
Quick apply
12d
Receptionist/ Clinical Assistant
Awaken Chiropractic Ware —Ware
- From £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
5d
Content Producer & Social Media Manager
ALTA —London
- £24,420.00 - £54,855.32 a year
- Full-time
- Social media management
- Project management
- Organisational skills
Quick apply
19h
Clinic Coordinator
Sculpt & Revive LTD —South London
- Full-time
- Management
- Customer service
- Supervising experience
- Employee discount
Quick apply
Clinical Compliance Lead
Communitas Clinics —South East London
- From £45,000 a year
- Full-time
- Hybrid work
- Anatomy knowledge
- Travel
- Patient care
Quick apply
6d
Medical Receptionist
The Villages Medical Centre —Send
- £12.78 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Free parking
- Store discount
Quick apply
6d
Community & Content Lead
Brandlistry Ltd —Stratford
- £14 - £15 an hour
- Part-time
- Social media management
- Flexible schedule
Quick apply
3d
Success Associate (Account Manager)
Tabeo —London
- Remote
- Communication skills
- Annual leave
Dental Receptionist & Practice Assistant
Eyes & Smiles Dental —London
- From £13.21 an hour
- Part-time
- English
- Administrative experience
- Patient care
- Free parking
- Employee discount
Quick apply
2d
Head of Planning
dmg::media —London
- Full-time
- Project management
- Bachelor's degree
- Employee assistance programme
- Employee discount
Quick apply
12d

I want to receive the latest job alerts for desk clinic in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst

London Business School -
London

Quick apply

Job details

12 days ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Gym membership

Qualifications

Software troubleshooting
Customer service
Ticket management
Analysis skills
Organisational skills
Communication skills

Full job description

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

The Role

Deliver exceptional IT support at a world-leading business school

London Business School are looking for a customer-focused Service Desk Analyst to join our Technology team and provide high-quality first-line support to our School community.

This is an exciting opportunity for someone who enjoys helping people, solving problems and working in a fast-paced service environment.

You will provide support to the LBS community, including faculty, students, staff, visitors, executive participants and alumni. You will support incoming queries to the Service Desk via phone, email, ticket or walk-up, taking ownership of requests and incidents from first contact through to resolution or escalation where needed.

You will play a key role in delivering a welcoming, responsive and high-quality support experience, while helping to maintain service standards and accurate ticket management.

Main Responsibilities

Manage incoming queries received via phone, email, walk-up or ticket queues, logging Incidents and Service Requests on the ITSM toolset.
Provide rota-based support at the Walk Up welcome desk, assisting customers with a wide range of software and hardware-related issues.
Monitor support ticket queues, maintaining awareness of SLA response times and identifying high-priority issues for escalation.
Liaise with customers to gather the information needed for effective triage and resolution.
Diagnose and troubleshoot incidents and service requests, with awareness of SLA resolve times.
Maintain accurate and concise incident records, avoiding unnecessary technical jargon.
Carry out standard request tasks, such as user account creation and maintenance.
Ensure effective communication and regular updates to customers throughout the lifecycle of the ticket.
Manage and prioritise your individual ticket queue and workload.
Support online and on-campus Technology / IT clinics for students.
Follow ITIL best practice processes and contribute to service documentation.
Create and update Knowledge Base articles and share good practice with colleagues.

Who we are looking for

A strong commitment to delivering exceptional customer service.
Good troubleshooting skills across software and hardware issues.
Strong communication skills, with the ability to explain technical issues in clear, accessible language.
Excellent organisational skills and attention to detail.
Strong analytical and problem-solving ability.
Experience working in a customer-centric environment.
Ability to follow established processes and work effectively within a structured support environment.
Experience using systems or software to extract, analyse and report on data.
Ability to build positive working relationships across the School.
A resilient and proactive approach to change.

What you can expect from us

Generous annual leave of 27 days PLUS extra between Christmas and New Year!
Automatic enrolment to a fantastic workplace pension scheme
Free onsite gym and swimming pool!
Amazing range of professional development to support your career path
Enhanced cycle to work scheme
Wellbeing offering to support your physical, mental and financial health

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 4 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Quick apply

Refine Your Search

desk clinic jobs in london, eng

Service Desk Analyst

IT Support Engineer (1st Line)

Customer Support Engineer

Front of House Assistant

Patient Access Officer - Admissions

Patient Liaison Officer Bank-London

Clinic Host for Private Children's Health Clinic (Weekends and Cover, Zero Hours Contract)

Weekend Medical Administrator/Receptionist

Undergraduate Administrator

Reception/Administrator

Clinic Manager

Receptionist/ Clinical Assistant

Content Producer & Social Media Manager

Clinic Coordinator

Clinical Compliance Lead

Medical Receptionist

Community & Content Lead

Success Associate (Account Manager)

Dental Receptionist & Practice Assistant

Head of Planning

I want to receive the latest job alerts for desk clinic in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected