Reservations supervisor Work, Jobs in London, Eng (with Salaries)

Reservations Supervisor
Hilton —London
- Full-time
- Hospitality
- Sales
- Hotel
Reservations Supervisor
Sea Containers London —London
- Full-time
- Hotel
- Analysis skills
- Presentation skills
- Employee assistance programme
- Employee discount
3d
Events Supervisor
Rapport —London
- Up to £38,000 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
13h
Reception Supervisor
Mandarin Oriental Hyde Park —London
- 12 hour shift
- Hotel
- Supervising experience
- Travel
- Health & wellbeing programme
- Employee assistance programme
10d
Reservations Supervisor
Reservations —Windsor
- £31,000 a year
- Part-time
- Customer service
- Hotel
- Communication skills
- Gym membership
Quick apply
Front Office Supervisor
AccorHotel —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
4d
Breakfast Supervisor
Mandarin Oriental Hyde Park —London
- Weekend availability
- Hospitality
- Management
- Hotel
- Health & wellbeing programme
- Employee assistance programme
11d
Supervisor
Lagana Restaurant —London
- £43,745 - £46,245 a year
- Full-time
- Bar
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
4d
Reception Manager
IMPERIAL LONDON HOTELS —London
- £34,420.00 - £38,507.92 a year
- Full-time
- Culinary experience
- Hotel
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
Reservations Sales Executive
Marriott International, Inc —London
- Full-time
- Hotel
- Supervising experience
- Communication skills
10d
Front Office Supervisor
Marriott International, Inc —London
- Weekend availability
- English
- Hotel
- Guest services
Keyholder (Supervisor) (M/F) - Permanent - London
Sézane —London
- Full-time
- Sales
- Customer service
Quick apply
Floor Supervisor
Mr Porter Steak House London —London
- From £38,000 a year
- Part-time
- Hospitality
- Management
- English
- Employee discount
- Referral programme
Quick apply
8d
Front Office Supervisor
Crowne Plaza Docklands —London
- £27,100 a year
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
4d
Supervisor
Khao-So-I —London
- From £17 an hour
- Full-time
- Serving
- Hospitality
- Supervising experience
- Employee discount
Quick apply
Reception Supervisor
Skylon —London
- Full-time
- Bar
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
NoMad Hotel —London
- Up to £16.90 an hour
- Full-time
- Hotel
- Hotel experience
- Annual leave
- Employee discount
Quick apply
14d
Part Time Supervisor
Hackney Church Brew Co. —London
- From £13.50 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Reception Manager
The Londoner Hotel —London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Referral programme
Quick apply
Front of House Team Member
Chilli Padi —London
- £12.71 - £14.71 an hour
- Part-time
- Serving
- Hospitality
- In-person
- Store discount
- Employee discount
Quick apply
4d

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Reservations Supervisor

Hilton -
London

Apply Now

Job details

Full-time

Benefits

Discounted or free food

Qualifications

Hospitality
Sales
Administrative experience
Organisational skills
IT
Business
Hotel experience

Full job description

Waldorf Astoria London - Admiralty Arch is seeking a Reservations Supervisor to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members

A World of Rewards

Complimentary, nourishing meals provided while on duty
Exceptional development programmes, designed to support and accelerate your growth at every stage
Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
High street savings through Perks at Work
28 days’ holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Here's what you'll do during a typical day:

The Reservations Supervisor plays a key role in optimising revenue performance and guest satisfaction by leading the Reservations function with precision, professionalism, and commercial awareness.

As a Reservations Supervisor, you will oversee the day‑to‑day activities of the Reservations Team, ensuring all procedures are executed seamlessly to maximise revenue and deliver an exceptional Guest experience. You will also partner with the team to cultivate repeat and future business opportunities. Your responsibilities will include, but are not limited to, the following:

Support the efficient daily operations of the Reservations Department
Manage telephone, email, and written enquiries promptly, professionally, and in full alignment with brand standards, ensuring absolute accuracy and attention to detail
Analyse seasonal, historical, and market trends to optimise occupancy and average room rate performance
Identify new business opportunities, cultivate sales leads, and respond strategically to enquiries to maximise revenue potential
Prepare tailored quotations and detailed written confirmations for clients and partners
Proactively monitor guest satisfaction, resolving issues with discretion and efficiency to encourage repeat business
Ensure team members are fully knowledgeable about hotel services, facilities, and processes, fostering a culture of excellence in relationship management, sales techniques, customer service, and billing accuracy
Ensure all reservations are correctly secured, with no‑show and late cancellation charges applied appropriately, and that all policies and procedures are consistently followed to protect Guest satisfaction
Monitor team presentation, performance, and service standards, with a strong emphasis on coaching, training, and teamwork

What are we looking for?

A Reservations Supervisor representing Hilton brands consistently places Guest needs at the forefront while working collaboratively across the organisation. To succeed in this role, you will demonstrate the following characteristics and capabilities:

Strong organisational and administrative skills with exceptional attention to detail
A positive, confident, and professional demeanour, supported by clear and effective communication
A genuine commitment to delivering personalised, high‑quality Guest service
A confident, polished, and engaging telephone presence
High proficiency in IT systems and reservation technologies

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Working knowledge of hotel property management and reservation systems
Previous experience in Reservations or Sales within a hotel or leisure environment
A relevant degree or professional qualification in business or a related discipline

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

reservations supervisor jobs in london, eng

Reservations Supervisor

Reservations Supervisor

Events Supervisor

Reception Supervisor

Reservations Supervisor

Front Office Supervisor

Breakfast Supervisor

Supervisor

Reception Manager

Reservations Sales Executive

Front Office Supervisor

Keyholder (Supervisor) (M/F) - Permanent - London

Floor Supervisor

Front Office Supervisor

Supervisor

Reception Supervisor

Receptionist

Part Time Supervisor

Reception Manager

Front of House Team Member

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