Patient services lead Work, Jobs in London, Gtl (with Salaries)

Clinical Compliance Lead
Communitas Clinics —South East London
- From £45,000 a year
- Full-time
- Hybrid work
- Anatomy knowledge
- Travel
- Patient care
Quick apply
12d
Privacy Lead – R&D / Chief Patient Office (CPO)
GlaxoSmithKline —London
- £109,500 - £182,500 a year
- Full-time
- Bachelor's degree
- In-person
- AI
1d
Treatment Coordinator
Invisiblebraces4u —Mottingham
- £300 - £450 a day
- Sales
- Free parking
Quick apply
Education Coordinator Research (0.6 FTE)
University College London —London
- £43,981 - £52,586 a year
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Customer Experience & Events Lead
PROception —London
- £42,000 a year
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
12d
Implementation Lead
Heim —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
Quick apply
Lead Certified Medical Assistant
Aviva Health —London
- £2,900 - £3,800 a month
- Full-time
- Sales
- Patient care
- Mentoring
- Life insurance
Quick apply
3d
Divisional Clinical Services Lead
Optical Express Group —London
- Full-time
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Patient Coordinator
Drs Tatiana + Rishi Advanced Aesthetics —London
- £30,000 - £40,000 a year
- Part-time
- Customer service
- English
- Front desk
Quick apply
10d
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
12d
Clinic Manager (Part-Time) – Private Healthcare Clinic
Windwood Health Clinic —London
- £18 - £20 an hour
- Part-time
- Management
- Sales
- Social media management
Quick apply
3h
Clinical Lead
Marie Curie —London
- £56,000 - £62,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Hospice
- Leadership
- Annual leave
Quick apply
8d
Sustainability Change Lead for Clean Air Care
Imperial College Healthcare NHS Trust —London
- £66,274 - £73,496 a year
- Part-time
3d
Patient Safety Lead
Central East Integrated Care Board —Hemel Hempstead
- £66,582 - £77,368 a year
- Full-time
- Care plans
4d
Operational Advisor (DQRS)
MEDIDATA —London
- No degree
- Travel
- Teaching
- Annual leave
Deputy General Manager - Patient Access & Outpatients
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Weekend availability
11d
Decision Writer and Investigation Support
General Pharmaceutical Council —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
12d
Communications Co-ordinator
Imperial College London —Hammersmith
- £41,005 - £42,755 a year
- Full-time
- Hybrid work
- Project management
- University
- Bachelor's degree
Regional Recruiting Lead (EMEA & Asia Pacific)
General Atlantic Service Company, L.P —London
- Master's degree
- Analysis skills
- Financial services

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Clinical Compliance Lead

Communitas Clinics -
South East London

Quick apply

Job details

Permanent | Full-time
From £45,000 a year
12 days ago

Qualifications

Anatomy knowledge
Patient care
Leadership
Communication skills
Teaching
NMC

Full job description

Lead Standards - Develop People - Deliver Outstanding Patient Care!

Community-Based Role, Multi-Site Dermatology & ENT Services
Travel Required, Full-Time, Permanent

Are you passionate about clinical excellence, professional development, and patient safety?

At Communitas Clinics, we're committed to delivering safe, effective, and compassionate care across our Dermatology and ENT services. As we continue to grow, we're looking for an experienced and influential Clinical Compliance Lead to help shape and strengthen clinical standards across our locations.

This is a unique opportunity to combine your clinical expertise with leadership, education, governance, and quality improvement. You'll play a critical role in supporting and developing our clinical teams, ensuring regulatory standards are embedded into everyday practice and that our services remain inspection-ready at all times.

The Role

As our Clinical Compliance Lead, you will be responsible for ensuring clinical teams are trained, competent, and fully equipped to deliver safe and compliant care.

You'll work closely with clinicians, Healthcare Assistants, HCA Leads, operational teams, the Quality Team, and the Medical Director to ensure regulatory standards are translated into practical, day-to-day clinical practice.

This isn't a desk-based compliance role. You'll be visible within services, working directly alongside teams to build confidence, develop capability, and embed a culture of continuous improvement.

What You'll Be Doing

Driving Clinical Compliance

Lead the embedding of CQC and regulatory standards across all locations.
Translate regulatory requirements into practical expectations for Doctors, Nurses, Audiologists, and Healthcare Assistants.
Support clinical teams to understand, maintain, and evidence compliance.
Ensure teams are confident and inspection-ready at all times.
Use coaching, supervision, and competency assessments to improve compliance outcomes.

Clinical Leadership & Professional Standards

Provide visible leadership and support to HCAs and HCA Leads.
Promote patient safety, dignity, safeguarding, and high-quality care.
Act as a role model for professional standards and NHS values.
Support teams to work safely within their scope of practice.
Encourage a positive culture of accountability and learning.

Recruitment & Workforce Development

Lead the recruitment of HCAs and HCA Leads.
Identify individuals who demonstrate strong values, patient-centred care, and a commitment to high standards.
Support workforce planning and future talent development.
Promote inclusive recruitment practices and career progression opportunities.

Education, Training & Competency

Support the design and delivery of structured clinical induction programmes.
Develop and maintain competency frameworks across clinical roles.
Ensure assessments are meaningful, robust, consistent, and auditable.
Develop local educators, mentors, and role models within services.
Support ongoing professional growth and confidence across teams.

Inspection Readiness & Assurance

Support locations to maintain continuous CQC readiness.
Participate in mock inspections and assurance activities.
Support teams to implement improvements following audits, inspections, incidents, or concerns.
Ensure improvement actions are embedded into everyday practice.

Governance & Continuous Improvement

Use learning from incidents, complaints, audits, and patient feedback to drive improvements.
Contribute to governance meetings and quality forums.
Support the development and review of clinical policies, SOPs, and guidance.
Champion a culture of learning, quality, and continuous improvement.

About You

You're a clinically registered professional who is passionate about developing others, improving standards, and ensuring patients receive exceptional care.

You enjoy working collaboratively, influencing practice, and supporting teams to grow in confidence and capability.

Essential Experience & Skills

Registered Healthcare Professional (e.g. Registered Nurse)
Experience recruiting, training, educating, and supporting Nurses and Healthcare Assistants
Strong understanding of CQC regulations and quality standards
Ability to translate compliance requirements into practical clinical behaviours
Experience supporting competence assessment and workforce development
Strong communication, coaching, and influencing skills
Ability to build credibility and relationships across multidisciplinary teams
Passion for patient safety, governance, and quality improvement

Desirable

Experience within Community Services, Dermatology, or ENT
Experience supporting services through CQC inspections
Teaching, Training, Assessing, or Practice Educator qualification (AET, TAQA, or equivalent)
Experience developing competency frameworks, training programmes, or clinical education pathways

What You'll Bring

A genuine passion for developing people and improving care.
Strong clinical credibility and professional standards.
Confidence leading through influence rather than hierarchy.
Excellent communication and relationship-building skills.
The ability to remain calm, organised, and solutions-focused.
A proactive approach to identifying risks and driving improvement.
A commitment to continuous learning and excellence.

The Impact You'll Make

You'll help ensure that every clinic location delivers care that is:

Safe

Effective
Caring
Responsive
Well-Led

Most importantly, you'll play a key role in developing confident, capable clinical teams who consistently deliver an outstanding patient experience.

Ready to make a lasting impact on quality, compliance, and patient care?

Join Communitas Clinics and help us set the standard for clinical excellence.

Apply today!

Pay: From £45,000.00 per year

Work Location: Hybrid remote in South East London

Quick apply

Refine Your Search

patient services lead jobs in london, gtl

Clinical Compliance Lead

Privacy Lead – R&D / Chief Patient Office (CPO)

Treatment Coordinator

Education Coordinator Research (0.6 FTE)

Customer Experience & Events Lead

Change Manager

Implementation Lead

Lead Certified Medical Assistant

Divisional Clinical Services Lead

Patient Coordinator

Services Manager

Clinic Manager (Part-Time) – Private Healthcare Clinic

Clinical Lead

Sustainability Change Lead for Clean Air Care

Patient Safety Lead

Operational Advisor (DQRS)

Deputy General Manager - Patient Access & Outpatients

Decision Writer and Investigation Support

Communications Co-ordinator

Regional Recruiting Lead (EMEA & Asia Pacific)

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