Crm administrator Work, Jobs in London (with Salaries)

Senior Admissions Officer (Applicant Enquiries)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Annual leave
- Employee assistance programme
10d
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply
13d
Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Cargo Commercial Administrator
Swissport International AG —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Community Administrator
EDUBEX —London
- Temporary
- Social media management
- English
- In-person
- Flexitime
- Work from home
Quick apply
18h
Sales Support Administrator
Gift Republic Ltd —South Wimbledon
- £27,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Work from home
Quick apply
4d
Customer Service & Operations Administrator
CMT Group Ltd —London
- £14.50 an hour
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Free parking
Quick apply
4d
ICT Team Administrator
Diocese of Westminster —London
- £17.03 an hour
- Full-time
- CRM software
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
2d
Sales Administrator
Bionic Services Ltd —London
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Office Administrator
Kevin&Co Estate Agent —London
- £13 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
6d
Client Services Operative & Contract Administrator
Urban Environments Ltd —Sevenoaks
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Annual leave
Quick apply
4d
Property Administrator
ZAAS Property Group —London
- £28,420.00 - £33,394.81 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Service Reporting Administrator - Fixed Term (12 months)
Gamma —London
- Full-time
- CRM software
- Data analysis skills
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Software & Consultancy Administrator
WKC Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Operations Administrator - Sweaty Betty London, England
Wolverine Worldwide —London
- Spanish
- ERP systems
- English
Sales Administrator
HireRight —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations & Auction Administrator
Bidx1 —London
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
TechHub Support Analyst
Ofcom —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
6d
Service Reporting Administrator - Fixed Term (12 months)
Pragma —London
- CRM software
- Data analysis skills
- Microsoft Office
- Annual leave
- Employee discount
13d

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Senior Admissions Officer (Applicant Enquiries)

University College London -
London

Apply Now

Job details

Full-time | Fixed term contract
£43,981 - £52,586 a year
10 days ago

Benefits

Cycle to work scheme
On-site gym
Season ticket loan
Annual leave
Company pension
Employee assistance programme

Qualifications

Haskell

Full job description

Ref Number

B01-05592

Professional Expertise

Student Recruitment and Admissions

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

£43,981-£52,586

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

Yes

Closing Date

22-Jul-2026

About us

The Admissions team is responsible for all admissions to UCL’s Undergraduate, graduate taught, research, teacher training and affiliate programmes. It handles approximately 170,000 applications per cycle. The Admissions function is critical in ensuring that UCL secures the desired number of students to meet UCL’s aspirations in terms of securing and maintaining a well-qualified, balanced student body and associated tuition fee income.

About the role

We are seeking to recruit a Senior Admissions Officer (Applicant Enquiries) to work in our centralised admissions team on a fixed term maternity cover basis, covering enquiries regarding applications for undergraduate (UG), graduate (PG), teacher training (ITE) and affiliate study. Duties will include: Jointly managing a team of applicant Enquiries staff on a day to day basis; Working to develop the Applicant Enquiries Centre and associated work flows and processes, being led by best practice in the field of enquiries; providing ongoing training, documentation and supervision to staff on handling enquiries and the use of UCL’s enquiries CRM system; running reports and ensuring prompt responses to enquiries within agreed service standards; monitoring and auditing enquiry responses to ensure consistency and accuracy; rota-ing service provision in the Student Recruitment and Admissions Hub and telephone service; monitor trends in enquiries and ensure development and updating of relevant FAQs and websites; reporting to manager any trends or issues to be resolved; liaising with relevant stakeholders and departments (Accommodation, Student Recruitment etc.) to ensure accuracy of information and best possible customer service is provided; to respond to complaints from applicants regarding service provision; to act as a champion for the Admissions enquiries CRM system, including system testing and assisting in training and support of admissions administrators and tutors; developing expertise in the Admissions enquiries CRM system, UCL’s phone system (Genesys) and the UCLSelect application database; to assist the Undergraduate Admissions Managers with setting up and delivering the phone system and staffing for A level results day; to handle applicant enquiries by telephone, post, email, web chat and in person; other duties commensurate with the role (see job description) The role is available until the 18th August 2027 or the return of the original postholder, whichever is sooner. If you have any queries about the role, please contact Tom Haskell at: [email protected] Please note, this role does not meet the requirements for visa sponsorship, so you must have the unrestricted right to work in the UK to be successful.

About you

The post-holder will need to have significant experience working in higher education admissions, and should hold qualifications to degree Level or equivalent. They need to be able to organise themselves and a large team effectively to meet service standards and be able to do so under pressure, prioritising work appropriately. An ability to assess current policies and procedures and make suggestions for change that improve the applicant experience, while adhering to regulatory requirements is essential. The post-holder must also have strong interpersonal skills and a tactful and diplomatic approach to dealing with applicants and staff. The successful candidate will need to demonstrate strong motivation and interest in providing an excellent customer service environment.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) · Additional 5 days’ annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan · Immigration loan · Relocation scheme for certain posts • On-Site nursery • On-site gym • Enhanced maternity, paternity and adoption pay • Employee assistance programme: Staff Support Service • Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Apply Now

Refine Your Search

crm administrator jobs in london

Senior Admissions Officer (Applicant Enquiries)

Customer Care Administrator

Office/Helpdesk Administrator

Cargo Commercial Administrator

Community Administrator

Sales Support Administrator

Customer Service & Operations Administrator

ICT Team Administrator

Sales Administrator

Office Administrator

Client Services Operative & Contract Administrator

Property Administrator

Service Reporting Administrator - Fixed Term (12 months)

Software & Consultancy Administrator

Fresh Desk Administrator

Operations Administrator - Sweaty Betty London, England

Sales Administrator

Operations & Auction Administrator

TechHub Support Analyst

Service Reporting Administrator - Fixed Term (12 months)

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