Solution manager Work, Jobs in London (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
10d
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Office Manager
INSIGHT SOLUTIONS —Ilford
- £35,000 - £38,400 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Team management
- Free parking
- Sick pay
Quick apply
2d
Senior Logistics and Operations Manager
Indutex Industrial Solutions —London
- £5,800 - £7,600 a month
- Full-time
- Management
- ERP systems
- English
Quick apply
11d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Service Delivery Manager
Natilik —London
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Operations Manager
Accent Catering Services Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Food service
- Contracts
- IT
- Employee assistance programme
- Employee discount
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
13d
Experienced Facilities Manager
On Verve —Tottenham Court Road
- Up to £52,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
3d
Technical Customer Success Manager
Vena Solutions —London
- £72,803 - £98,498 a year
- Full-time
- Remote
- Salesforce
- Travel
- Accounting
- Employee assistance programme
Quick apply
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply
Agile Delivery Manager
Reward Gateway —London
- £78,000 - £83,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Software development
- Agile
Quick apply
Senior Strategic Operations Manager
Ivana Deco Business Solutions Ltd —London
- £5,800 - £7,500 a month
- Full-time
- Management
- English
- Team management
Quick apply
11d
Senior Workforce Operations Manager
Growwlancer Corporate Solutions —London
- £5,700 - £7,500 a month
- Full-time
- Management
- Supervising experience
- Human resources
Quick apply
10d
Associate Product Manager
Hootsuite —London
- £80,700 - £113,100 a year
- Remote
- Computer Science
- Sales
- Engineering
Senior Delivery Manager
Sage —London
- £67,000 - £78,000 a year
- Hybrid work
- PMP
- Continuous improvement
- Agile
- Annual leave
6d
Regional Customer Service Manager
Sanctuary Group —London
- £59,291 a year
- Temporary
- Customer service
- Annual leave
- Employee discount
Quick apply
6d
Senior Supply Chain Operations Manager
Isha Agro Global Business Services Ltd —London
- £84,000 - £126,000 a year
- Full-time
- Analysis skills
- In-person
- Business
- Employee discount
- Referral programme
Quick apply

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

solution manager jobs in london

Client Engagement Manager

Senior Customer Experience Manager

Customer Success Manager

Office Manager

Senior Logistics and Operations Manager

Relationship Manager

Service Delivery Manager

Operations Manager

Senior Customer Success Manager - UK

Experienced Facilities Manager

Corporate Guest Services Manager

Technical Customer Success Manager

Customer Support Manager

Agile Delivery Manager

Senior Strategic Operations Manager

Senior Workforce Operations Manager

Associate Product Manager

Senior Delivery Manager

Regional Customer Service Manager

Senior Supply Chain Operations Manager

I want to receive the latest job alerts for solution manager in london

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