Desk manager Work, Jobs in Lostock, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Internal Service Desk Manager
Advania UK —Manchester
- £44,000 - £48,000 a year
- Hybrid work
- Azure
- Maintenance
- Team management
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £52,022 - £57,187 a year
- Full-time
- IT
- Sick pay
6d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Coding Center Manager (Game Design, Coding, AI)
Code Ninjas Trafford —Sale
- £15 - £16 an hour
- Part-time
- Management
- Sales
- Microsoft Office
- Free parking
Quick apply
2d
Service Desk Manager
Vix Technology —Manchester
- £45,000 - £55,000 a year
- Full-time
- IT
- AI
- Communication skills
Quick apply
Event Marshals for Stockport 10k
RunThrough —Stockport
- £13 an hour
- Part-time
- Hospitality
- Management
- No experience needed
Quick apply
7d
Helpdesk Scheduler
Emcor —Salford
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
8d
IT System & Application Manager
Science in Sport Group —Blackburn
- Up to £65,000 a year
- Monday to Friday
- Microsoft Access
- Doctoral degree
- Contracts
- Employee discount
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Operations Manager - Lancashire Civil, Family and Tribunal Courts
HM Courts & Tribunal Service —Blackburn
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee discount
18h
Receptionist/Administrator
Millenium Care UK —Worthington
- £14 an hour
- Administrative experience
- IT
- Employee assistance programme
IT Service Desk Manager
Express Solicitors —Manchester
- Up to £45,000 a year
- Windows
- Supervising experience
- Travel
- Employee assistance programme
8d
Front Desk Manager
Deansgate Sof Alliance Hotelco Limited —Manchester
- Hotel
- IT
- Guest services
- Employee discount
6d
Customer Success and Retention Manager
The DMS Digital Group —Bolton
- £30,000 - £40,000 a year
- Full-time
- Driving
- Travel
- IT
- Free parking
- Employee discount
Quick apply
Content creator
Ox Resin Ltd —Manchester
- £25,000 - £40,000 a year
- Part-time
- Hybrid work
- Driving
- In-person
- Free parking
Quick apply
8d
Front of House Manager/Patient Experience Manager
Bury Chiropractic —Unsworth
- £24,420 - £34,000 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
14h
Administrator
Hill Care —Bolton
- £13.80 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
9d
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
12d
IT Manager
Factory International —Manchester
- £46,000 a year
- Microsoft Access
- Azure
- Computer networking

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

desk manager jobs in lostock, gtm

Helpdesk Manager

Internal Service Desk Manager

Jigsaw Homes Group Limited

Service Delivery Manager

Coding Center Manager (Game Design, Coding, AI)

Service Desk Manager

Event Marshals for Stockport 10k

Helpdesk Scheduler

IT System & Application Manager

Operations Manager - Fleet Services

Operations Manager - Lancashire Civil, Family and Tribunal Courts

Receptionist/Administrator

IT Service Desk Manager

Front Desk Manager

Customer Success and Retention Manager

Content creator

Front of House Manager/Patient Experience Manager

Administrator

Passenger Services Agent

IT Manager

I want to receive the latest job alerts for desk manager in lostock, gtm

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