Helpdesk support Work, Jobs in Loughton, Ess (with Salaries)

IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
Freelance Account Helpdesk Agent
International Workplace Group plc —London
- Remote
- English
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
London Junior IT Consultant (1-Year Contract)
Gadgets Lab Ltd —London
- £32,000 - £40,000 a year
- 8 hour shift
- In-person
- Communication skills
Quick apply
11d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
Helpdesk Technician
LEAP Legal Software —London
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Salesforce
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Inbound Sales & Customer Service Executive
YOKE CNC —Borehamwood
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Travel
- In-person
Quick apply
10d
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
Members Safety Officer
BidvestNoonan —London
- £15.24 an hour
- Full-time
- Computer literacy
- English
- Front desk
Quick apply
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
11d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- Communication skills
- Employee discount
Junior IT & Customer Support Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Sick pay
Quick apply
11d
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
12d
Helpdesk Operator
ISS Facility Services —London
- £13.49 an hour
- Monday to Friday
- Computer literacy
- Organisational skills
- Computer skills
12d
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Multi Services Assistant
Williams Lea —London
- £14.95 an hour
- Part-time
- Annual leave
- Employee discount
Trainee IT Administrator
Montcalm Collection —London
- Weekend availability
- Hotel
- Travel
- Organisational skills
Quick apply

I want to receive the latest job alerts for helpdesk support in loughton, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician

Elevate Technology Group -
Loughton

Apply Now

Job details

Permanent
£28,000 - £32,000 a year

Benefits

Company pension

Qualifications

Technical troubleshooting
Desktop support
Google Suite
TCP
User account provisioning
Ticket management
User account management
IT permissions management
Ticket management systems
IP networking
Customer support
Active Directory
Identity & access management

Full job description

Role: IT Support Technician
Location: Loughton, Essex
Salary: £28,000 - £32,000 Plus 25 days holiday + bank holidays, pension, funded certifications

A fast growing Managed Service Provider (MSP) based in Loughton, Essex is looking to add an IT Support Technician to the team following several recent client wins and expansion.

You will join a busy support team providing 1st Line / 2nd Line IT Support to a range of SME clients, with varying user bases. This is a varied role within an MSP where you will gain exposure to multiple client infrastructures and technologies.

Customer service is a key focus for the team, so they are looking for someone who enjoys working with users, communicates clearly and takes pride in delivering a high level of support experience alongside strong technical troubleshooting.

This opportunity would suit someone with 1 to 3 years experience in an IT Support, Service Desk or Helpdesk role who is looking to continue developing their technical skills within a growing MSP environment.

Key Responsibilities

Provide 1st Line and 2nd Line IT Support to users across multiple client environments
Troubleshoot issues across Windows and macOS devices
Support Microsoft 365 and Google Workspace environments
Manage Active Directory / Entra ID user accounts and permissions
Assist with device setup, onboarding and endpoint configuration
Troubleshoot network connectivity issues (DNS, DHCP, TCP/IP)
Work through tickets via the IT Service Desk / Helpdesk system
Deliver a high level of customer service across multiple client environments

Technical Experience

Strong troubleshooting across Windows, macOS and end user devices
Experience supporting Microsoft 365 / Office 365 or Google Workspace
Exposure to Active Directory or Entra ID
Understanding of basic networking (DNS, DHCP, TCP/IP)
Experience within an MSP environment would be beneficial but is not essential

This is a strong opportunity to join a growing MSP where you will gain exposure to a wide range of technologies and client environments, with opportunities to further develop your technical skillset and complete industry certifications.

Keywords:
IT Support Technician, IT Support Engineer, Service Desk Engineer, Helpdesk Engineer, 1st Line Support, 2nd Line Support, IT Support Jobs Loughton, MSP Jobs, Managed Service Provider, Desktop Support, Windows Support, macOS Support, Microsoft 365, Office 365, Google Workspace, Active Directory, Entra ID, Helpdesk, IT Service Desk, Networking Support, DNS, DHCP, TCP/IP

Location: Loughton, Essex | Salary: £28000 - £30000 per year | Job type: Permanent | Posted: 12/03/2026

Apply Now

Refine Your Search

helpdesk support jobs in loughton, ess

IT Support Technician

Junior IT Support

Freelance Account Helpdesk Agent

Product Support Specialist (Part-Time)

London Junior IT Consultant (1-Year Contract)

IT Helpdesk Intern

Helpdesk Technician

Inbound Sales & Customer Service Executive

IT Service Desk Analyst

Members Safety Officer

Help desk Coordinator

IT Desktop Support

ICT Technical Analyst

Junior IT & Customer Support Technician

IT Support & Customer Service Technician

Helpdesk Operator

IT Coordinator/ Helpdesk Technician

IT & Helpdesk Manager - Panavision London

Multi Services Assistant

Trainee IT Administrator

I want to receive the latest job alerts for helpdesk support in loughton, ess

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected