(data focus) Work, Jobs in Lower Slaughter, Gls (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- SharePoint
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
Business Analyst (Data Focus)
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Part-time
- Analysis skills
- University
- Communication skills
- Annual leave
14d
Desk Investigator - Counter Fraud
AmTrust International —Bishops Cleeve
- £38,000 - £43,781 a year
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Gym membership
Research Associate - Nature Opportunities (x2)
Global Canopy —Oxford
- £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Quick apply
3d
SWE - User Land Security Researcher, SEAR (Early Career)
Apple —Cheltenham
- C++
- Travel
- Python
Production Operative
Cotek Papers Ltd —Moreton-In-Marsh
- £12.83 an hour
- Full-time
- Basic maths
- Quality control
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Product Owner
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Customer Liaison Officer
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
IT Data Steward – 12-month FTC
NFU Mutual —Stratford-upon-Avon
- £31,864 - £39,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- Annual leave
- Employee discount
1d
MI Specialist
Nationwide Building Society —Swindon
- From £35,000 a year
- Temporary
- SQL
- Communication skills
7d
Range Merchandiser – Home & Interiors
Bamford Collection —Moreton-In-Marsh
- Full-time
- Microsoft Excel
- Office experience
- Employee assistance programme
- Employee discount
Quick apply
Assistant Technician
PoloWorks —Cheltenham
- £24,787 a year
- Hybrid work
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Programme Administrator Central Area Regional Programme
Freshwater Habitats Trust —Headington
- £26,000 a year
- Part-time
- Computer literacy
- In-person
- Leadership
- Flexitime
- Sick pay
Quick apply
Principal Auditor
Nationwide Building Society —Swindon
- From £47,000 a year
- Part-time
- Organisational skills
- Time management
Youth Worker - Bikes Project
Young Swindon and Wiltshire —Swindon
- £29,829 a year
- Weekend availability
- Experience working with children
- First Aid Certification
- Mentoring
- Free parking
- Sick pay
Quick apply
System Support Specialist
CEVALogistics —Banbury
- Full-time
- SQL
- Communication skills
- Annual leave
3d
Senior Developer
Commercial —Cheltenham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Software development
- APIs
- Work from home
- Employee assistance programme
Quick apply
Lloyds Banking Group - Customer Support: Stroud
Lloyds Banking Group —Stroud
- £15,720 - £16,170 a year
- Part-time
- Remote
- Customer service
- Financial services
4d
Deputy Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £35,000 - £40,000 a year
- Full-time
- Google Suite
- Management
- Rehabilitation centre
- Free parking
- Health & wellbeing programme
Quick apply
4d

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IT Service Desk Apprentice

QA Apprenticeships -
Swindon

Apply Now

Job details

Full-time
£18,000 a year

Benefits

Company pension
Car scheme

Qualifications

Jira
Driving Licence
Software troubleshooting
Customer service
GCSE
SharePoint
ServiceNow
Communication skills

Full job description

About Prolinx:

Prolinx, The Secure Sovereign Company, established in 1997, is a British owned SME with assured UK sovereign data centres. We are industry leading experts at delivering innovative cloud solutions to Defence, National Security, Government, Academia and Industry and their partners where seamless connectivity and collaboration is the key to enabling secure data driven success.

About the role:

We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for our users, no matter the time of day. This is an exciting opportunity for someone who thrives in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services.

Responsibilities:

Serve as the primary point of contact for all IT-related inquiries and incidents from end-users via phone, email, or ticketing system.
Troubleshoot and resolve issues related to operating systems, applications, printers, networks, and other IT-related tools.
Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness.
Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting.
Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution.
Prioritise and escalate unresolved issues to other support teams as necessary.
Monitor system alerts and perform routine checks to ensure IT services are running optimally.
Collaborate with other departments and IT teams to resolve complex issues and improve service delivery.
Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines.
Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction.
Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the Secure by Design Principles.

Desirable skills:

Familiarity with relevant engineering tools, programming languages, or technologies.
Familiarity with enterprise products such as Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint).
Strong desire to learn and develop technical skills.
Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms.
Ability to work independently and as part of a team in a fast-paced environment.
Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Basic problem-solving skills and the ability to troubleshoot hardware and software issues effectively.
Strong customer service orientation, with a focus on providing timely and effective support.
UK driving licence – required.

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 9am - 9pm, 4 on 4 off, 12 hour shifts.

Benefits:

Pension scheme: Generous pension plan with company contributions up to 10%.
Electric car salary sacrifice scheme: Enables employees to obtain an electric vehicle through salary sacrifice arrangements.
Annual learning credits: Funds allocated for continuous professional development each year.
Company bonus schemes: Performance-based bonuses available.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

(data focus) jobs in lower slaughter, gls

IT Service Desk Apprentice

Centre Manager - Banbury Lodge

Business Analyst (Data Focus)

Desk Investigator - Counter Fraud

Research Associate - Nature Opportunities (x2)

SWE - User Land Security Researcher, SEAR (Early Career)

Production Operative

Product Owner

Customer Liaison Officer

IT Data Steward – 12-month FTC

MI Specialist

Range Merchandiser – Home & Interiors

Assistant Technician

Programme Administrator Central Area Regional Programme

Principal Auditor

Youth Worker - Bikes Project

System Support Specialist

Senior Developer

Lloyds Banking Group - Customer Support: Stroud

Deputy Manager - Banbury Lodge

I want to receive the latest job alerts for (data focus) in lower slaughter, gls

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