Property management officer Work, Jobs in Luton, Bdf (with Salaries)

Performance & Learning Officer
Luton Borough Council —Luton
- £33,143 - £36,363 a year
- Weekend availability
- Remote
- Analysis skills
- Presentation skills
- Organisational skills
- Relocation assistance
- Annual leave
8d
Principal Private Sector Housing Officer - Licencing
Luton Borough Council —Luton
- £36,363 - £41,771 a year
- Hybrid work
- Travel
- Communication skills
- Time management
- Relocation assistance
- Annual leave
5d
Property Team Leader (Maternity Cover)
Rent Connect Housing Ltd —Luton
- From £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Mentoring
- Health & wellbeing programme
Quick apply
Senior Estates Officer
Hertfordshire County Council —Stevenage
- £53,806 - £59,497 a year
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Housing Support Officer
Ability Housing Group —Luton
- £24,420 a year
- Full-time
- In-person
- Communication skills
- Negotiation
Quick apply
2d
Principal Commercial Officer
MBDA —Stevenage
- £50,000 a year
- Overtime
- Hybrid work
- Contracts
- IT
- Negotiation
- Free parking
Resident Liaison Officer
United Infrastructure —Dunstable
- Full-time
Quick apply
Risk & Compliance Officer (M&E)
Dacorum Borough Council —Hemel Hempstead
- £34,744 - £38,093 a year
- Full-time
- Maintenance
- Administrative experience
- Organisational skills
- Flexible schedule
8d
Operational Support Grade - HMP The Mount (Prison Support Role)
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
9d
Customer Liaison Officer (12m FTC)
SettleParadigm —High Wycombe
- £35,809 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Free parking
Quick apply
5d
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
11d
Control Room and Mobile Patrol Officer
Aegis Support Services —Wolverton
- £13.45 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Contracts Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
Housing Solutions Officer
Civic Recruitment Limited —Enfield
- £28.30 an hour
- Temporary
- Organisational skills
- Communication skills
- Time management
Quick apply
11d
Assistant Director of Property Services
Hillingdon Council —Uxbridge
- £76,639 - £107,951 a year
- No degree
- Leadership
- Communication skills
- Free parking
- Employee discount
5d
Contract Officer
Brent Council —Brent
- £40,182 - £42,060 a year
- Full-time
- Administrative experience
- Annual leave
- Employee assistance programme
4d
Risk & Insurance Manager
Hertfordshire County Council —Stevenage
- £61,443 - £68,775 a year
- Hybrid work
- English
- Leadership
- Negotiation
12d
Housing Supply Officer
Civic Recruitment Limited —London
- Organisational skills
- IT
- Communication skills
Quick apply
Housing Officer / Transitional Housing Officer (North West London)
Break Away Group —North West London
- £12.71 - £14.50 an hour
- Part-time
- Hybrid work
- Management
- Driving
- Organisational skills
- Flexitime
- Work from home
Quick apply
7d
Temporary Accommodation Specialist Project Officer
Brent Council —Brent
- £42,060 - £44,685 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d

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Performance & Learning Officer

Luton Borough Council -
Luton

Apply Now

Job details

Permanent
£33,143 - £36,363 a year
8 days ago

Benefits

Relocation assistance
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Report writing
Performance management
Analysis skills
Presentation skills
Organisational skills
Communication skills
Negotiation

Full job description

Job number

LBC05029

Contract Type

Permanent

Posting End Date

13 July 2026

Job Area

Housing, Property Management and Facilities

About the job

Salary: £33,143 – £36,363 a year
Hours per week: 37
Contract type: Permanent

Are you passionate about driving service improvement, performance excellence and continuous learning within Housing Services?

Luton Council is seeking a proactive and highly organised Performance & Learning Officer to support the ongoing development and delivery of high-quality Housing Operations services.

This is an exciting opportunity to play a key role in performance management, regulatory compliance, customer service improvement and organisational learning, helping to ensure our housing services remain responsive, innovative and resident-focused.

As Performance & Learning Officer, you will support the effective management and continuous improvement of Housing Operations services across the council.

Key responsibilities include:

Managing day-to-day customer complaints, Freedom of Information (FOI) requests and Subject Access Requests (SARs) within Housing Operations
Working with services to compile and analyse performance data for scorecards, reporting requirements and the Regulator of Social Housing
Ensuring Housing policies, procedures and service level agreements are up to date, compliant and aligned with statutory and best practice requirements
Monitoring legal and regulatory developments within social housing and communicating relevant changes to management teams
Working collaboratively with internal departments and external agencies to ensure policies and procedures align with wider council objectives
Leading and supporting IT developments, system improvements and testing within the service, promoting innovation and modernisation
Delivering and coordinating continuous learning and development programmes across Housing Operations teams
Sharing learning and best practice across wider services including BTS, Tenants Board and other council departments

Please note this role does not attract sponsorship.

About you

We are looking for an experienced and motivated individual with strong analytical, organisational and communication skills, alongside a sound understanding of housing services and performance management.

You will have:

Demonstrable experience in performance analysis and social housing management
Excellent written and verbal communication skills, with the ability to engage effectively with customers, colleagues, senior managers and external agencies
Strong influencing and negotiation skills, particularly in sensitive or complex situations
The ability to manage competing priorities, meet deadlines and work independently using your own initiative
Experience preparing detailed and complex reports for a range of audiences
Experience working collaboratively within multi-agency partnerships
The ability to provide practical advice and solutions on complex operational and service issues
Strong report writing, presentation and record management skills
Experience delivering presentations and training sessions to staff and partner organisations
A sound understanding of equality legislation and the ability to identify and address discrimination appropriately
Knowledge of current housing legislation, regulations and best practice

Essential Requirements

An appropriate professional qualification or equivalent relevant experience and training
Ability to attend meetings, sites and emergencies across the borough, including outside normal office hours and weekends where required
Full current driving licence
Access to a vehicle for business use with appropriate insurance

Why Join Luton Council?

At Luton Council, we are committed to delivering excellent housing services that place residents at the centre of everything we do. This role offers the opportunity to influence service improvement, support innovation and contribute to the development of high-performing teams that make a real difference across the borough.

If you are passionate about performance, learning and delivering meaningful improvements within Housing Services, we would love to hear from you.

About us

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough

Application Process

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits

We offer a range of excellent staff benefits which include:

From 25 to 32 days’ annual leave: linked to length of service and grade
Buying annual leave scheme: buy up to 20 days additional annual leave
Career Pathways: step up in your career or move into a specialist area
Pension scheme: with generous employer contributions of up to 19.2 per cent (at April 2026) and 3x salary death in service grant
Generous relocation package: up to £8,000 (subject to eligibility)
Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
Training and support: unlimited access to development courses, mentoring and support and clear career pathways
Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
Arriva Travel Club: great value savings on local bus travel

How to apply

We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our ‘How to apply' page has more tips to help with your application: How to apply

Apply Now

Refine Your Search

property management officer jobs in luton, bdf

Performance & Learning Officer

Principal Private Sector Housing Officer - Licencing

Property Team Leader (Maternity Cover)

Senior Estates Officer

Housing Support Officer

Principal Commercial Officer

Resident Liaison Officer

Risk & Compliance Officer (M&E)

Operational Support Grade - HMP The Mount (Prison Support Role)

Customer Liaison Officer (12m FTC)

Housing Move On Support Officer

Control Room and Mobile Patrol Officer

Contracts Officer

Housing Solutions Officer

Assistant Director of Property Services

Contract Officer

Risk & Insurance Manager

Housing Supply Officer

Housing Officer / Transitional Housing Officer (North West London)

Temporary Accommodation Specialist Project Officer

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