Client services coordinator Work, Jobs in Luton (with Salaries)

Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
6d
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
10d
Client Services Coordinator
Marquee Contracting Limited —Potters Bar
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Gym membership
Quick apply
Bid and Proposal Coordinator
British Pipeline Agency —Hemel Hempstead
- £37,000 - £40,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- No degree
- Health & wellbeing programme
- Flexitime
Quick apply
11d
Global Services Coordinator - UK
Luxe5 International, Inc. —St Albans
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Contracts Coordinator
Vadella —Redbourn
- £30,000 - £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Commercial Coordinator
Pell Frischmann —Luton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Reservations & Meeting Room Coordinator
Portico Corporate Reception Management —Milton Keynes
- £14,173 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Life insurance
Quick apply
2d
Project Coordinator
Pell Frischmann —Luton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
Client Coordinator
Gud Ideas —Milton Keynes
- £24,420 - £25,000 a year
- Full-time
- CRM software
- Salesforce
- Analysis skills
- Free parking
- Sick pay
Quick apply
14d
Care & Compliance Coordinator
Bedfordshire Supported Housing Ltd —Bedford
- £16 - £18 an hour
- Full-time
- Microsoft Office
- Care plans
- Annual leave
- Referral programme
10d
Call Handler / Office Administrator
Property Dr Ltd —Aylesbury
- £12.21 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Employee assistance programme
People, Culture and Wellbeing Project Co-ordinator
International Wellbeing Insights Ltd —Uxbridge
- £27,000 - £29,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
2d
People Services Coordinator - 12 Month FTC
M Group —Stevenage
- CRM software
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
4d
Scheduling Coordinator (Administrator)
Normec UK —Watford
- £25,000 a year
- Monday to Friday
- Customer service
- Laboratory experience
- No experience needed
- Free parking
- Employee assistance programme
2d
Installation Administrator
Selecta —Hemel Hempstead
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d

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Client Scheduler / Administrator (3 month contract)

Kiwa -
Dunstable

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

Job Summary: NQA is seeking a Client Scheduler to join their team on an initial 3 month fixed-term contract. In this role, you'll be a main point of contact for clients, coordinating annual audits and managing auditor schedules. You'll be responsible for ensuring audits are planned efficiently, auditor resources are utilised effectively across multiple schemes and sectors, and clients receive seamless support. This is an office-based role, located in Dunstable. NQA provides accredited certification, training and support services to help customers improve processes, performance and products and services. We have issued over 50,000 certificates to clients in over 90 countries resulting in a yearly revenue of around 100 million Euro. NQA was acquired by Kiwa in 2024, a global leader in the Testing, Inspecting and Certification (TIC) sector, based in the Netherlands. About the role:

Coordinate and schedule annual client audits to ensure timely delivery of the audit programme
Manage assessor diaries and allocate resources effectively across multiple schemes and sectors
Support the development and maintenance of annual audit schedules and resource plans
Use smart scheduling practices to optimise assessor utilisation and reduce unnecessary travel
Act as a key point of contact for clients, responding to enquiries and maintaining strong relationships
Maintain accurate records and ensure all scheduling information is updated within the certification database
Monitor audit progress, identify potential scheduling issues, and take proactive action to minimise risks
Prepare routine reports and support continuous improvement of scheduling processes
Contribute to the achievement of key performance indicators (e.g. assessor utilisation, client turnaround times, customer satisfaction, reduced cancellations, and certificate compliance)

Do you have what it takes?:

Excellent administrative and organisational skills, with the ability to prioritise workload
Experience working in a customer service environment
Excellent communication skills, and the ability to build relationships with customers and colleagues
Ability to work as part of a team or on own initiative with minimum supervision
Ability to work under pressure to meet deadlines
Experience using Microsoft Office packages
Previous experience in an administration, coordinator, or similar role is desirable
Technical knowledge and understanding of the certification process is desirable

What can you expect from us in return?:

Competitive Salary - salary details on request
35 hours per week - Monday to Friday, office-based role
Generous Annual Leave – Starting at 25 days plus Bank Holidays (pro-rated for fixed-term contract), increased entitlement with length of service
Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 3 weeks full pay for paternity leave
Enhanced Pension Contributions
Life Assurance – 4x your annual salary
Cycle Loan Scheme
Electric Power Point Loan
Free eye tests and contribution towards glasses
Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at [email protected].

Apply Now

Refine Your Search

client services coordinator jobs in luton

Client Scheduler / Administrator (3 month contract)

Client Services Coordinator & Operations

Client Services Coordinator - Temporary

Client Services Coordinator

Bid and Proposal Coordinator

Global Services Coordinator - UK

Contracts Coordinator

Commercial Coordinator

Reservations & Meeting Room Coordinator

Project Coordinator

People, Culture, Wellbeing Programme Delivery Manager

Account Support Coordinator

Client Coordinator

Care & Compliance Coordinator

Call Handler / Office Administrator

Project Coordinator

People, Culture and Wellbeing Project Co-ordinator

People Services Coordinator - 12 Month FTC

Scheduling Coordinator (Administrator)

Installation Administrator

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