Head of customer experience Work, Jobs in Luton (with Salaries)

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Quality control
- Annual leave
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Salesforce
- Writing skills
- Microsoft Office
Customer Transformation Lead - Smart Meters - 6/12 Month Secondment
Affinity Water —Hatfield
- £65,000 a year
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
7d
Head Of Customer Experience
Lookers —Luton
- Full-time
- Travel
- Analytics
- Annual leave
Quick apply
Contact Centre Advisor
Oaklands College —St Albans
- £25,780 - £28,166 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Annual leave
- Employee discount
Amazon Brand Manager - UK & European Markets (London Based)
Atlantic Access Ltd —Archway Station
- £37,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Analytics
Quick apply
14d
Veterinary Care Assistant
Vets for Pets —Luton
- Part-time
- Patient care
- Front desk
- Cleaning
13d
Operations Manager
First Facilities Support LTD —High Wycombe
- £33,000 - £43,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Recruiting
- Free parking
- Annual leave
Quick apply
CRM Executive
Hotel Chocolat —Royston
- £35,000 a year
- Hybrid work
- Hotel
- Communication skills
- Employee discount
13d
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Personal Assistant
Belmont & Knott Ltd. —Stevenage
- From £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Flexitime
Quick apply
Senior Client Coordinator – UK & Partnerships
Worknest Secure —Stevenage
- Hybrid work
- Team management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
New Business Project Manager - CAMM Family
MBDA —Stevenage
- £40,000 - £64,000 a year
- Overtime
- Hybrid work
- Management
- Project management
- Free parking
UK Marketing Lead, Flights & Holidays
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- Leadership
8d
Internal Sales
Fortus UK —Letchworth
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Quick apply
Head of Property Operations
Hightown Housing Association —Hemel Hempstead
- £89,916 a year
- Hybrid work
- Customer service
- Continuous improvement
- Contracts
- Annual leave
6d
Product Team Leader
River Island —Luton
- Weekend availability
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee discount
Quick apply
HR Assistant
Safenames Ltd —Milton Keynes
- £26,750 - £29,492 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
4d
HR & Training Administrator
Heales Medical —Hitchin
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply

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head of customer experience jobs near luton

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

easyJet -
Luton Airport

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Recruitment experience
Stakeholder liaison
Microsoft Office Suite
Microsoft Office
Databases
Safer recruitment
Quality control
Right to Work Check
Recruiting
Organisational skills
Customer support
Communication skills

Full job description

Thank you for your interest in our fantastic ID & Vetting Coordinator opportunities at easyJet.

This advert is for upcoming vacancies within our ID & Vetting team over the next 2 to 9 months. We expect to have a mix of permanent and fixed term opportunities becoming available and we'd love to hear from talented individuals who are interested in joining us.

By applying to this talent pool, you'll be among the first people we contact when suitable roles become available.

Please withdraw this application if you are currently engaged in an active recruitment process with us for an ID & Vetting opportunity.

READ ON IF YOU
> Have experience working within vetting, screening, compliance, recruitment administration, aviation security, onboarding or a similar high volume administrative environment.
> Enjoy delivering excellent customer service and supporting candidates through important processes.
> Have strong attention to detail and enjoy working accurately within a regulated environment.
> Can manage multiple priorities whilst working to deadlines.
> Can be in our fantastic Luton head office 3 x per week.

THE TEAM
The ID & Vetting team plays a critical role in ensuring our people can safely and securely carry out their roles across easyJet. The team manages end to end vetting and ID activities for employees, crew, pilots and contractors, helping to maintain the highest compliance standards while delivering a great experience for our candidates and employees.

As the gatekeepers of access to easyJet buildings and airport operations, the team plays an important role in protecting our business and supporting aviation security requirements.

THE ROLE
As an ID & Vetting Coordinator, you'll be responsible for supporting the end to end screening, vetting and ID process for new hires, existing employees and internal movers. You'll work closely with candidates, referees, airports and internal stakeholders to ensure all compliance requirements are met efficiently and accurately.

Typical responsibilities may include;
> Completing vetting and screening checks in line with easyJet, airport authority and regulatory requirements.
> Chasing outstanding references and supporting candidates through the vetting process.
> Reviewing documentation and verifying identity and right to work information.
> Acting as a key point of contact for candidates, colleagues and external stakeholders.
> Supporting the issue of airport and airside passes.
> Managing sensitive personal data accurately and confidentially.
> Recording, updating and maintaining vetting information and databases.
> Performing quality control checks to ensure compliance standards are met.
> Identifying opportunities to improve processes and candidate experience.

Requirements of the Role

WHAT WE'RE LOOKING FOR
> Excellent customer service and communication skills.
> Strong organisational skills and the ability to prioritise a busy workload.
> High levels of accuracy and attention to detail.
> Experience handling sensitive or confidential information.
> Confidence working with multiple systems and Microsoft Office products.
> A proactive and solutions focused approach.
> The ability to work effectively within a fast paced environment.
> Awareness of aviation security, vetting requirements or airside pass processes would be advantageous but is not essential.

WHAT YOU'LL GET IN RETURN
> Up to 20% maximum bonus.
> 5% pension contributions.
> PMI
> Excellent staff travel benefits.
> 25 days of annual leave + bank holidays.
> Annual credit towards an easyJet holiday.
> Various flexible benefits and extras.

PRACTICALITIES
This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.

REASONABLE ADJUSTMENTS
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [email protected]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

Apply Now

Refine Your Search

head of customer experience jobs in luton

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

Business Administration Officer

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

Responsive Administrator

Head Of Customer Experience

Contact Centre Advisor

Amazon Brand Manager - UK & European Markets (London Based)

Veterinary Care Assistant

Operations Manager

CRM Executive

Digital Marketing Manager

Personal Assistant

Senior Client Coordinator – UK & Partnerships

New Business Project Manager - CAMM Family

UK Marketing Lead, Flights & Holidays

Internal Sales

Head of Property Operations

Product Team Leader

HR Assistant

HR & Training Administrator

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