Site agent Work, Jobs in Lutterworth, Lec (with Salaries)

Patient Contact Agent
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Full-time
- Communication skills
7d
Administrator
British Summer School —Oakham
- £691.19 - £774.62 a week
- Weekend availability
- School
Call Handler
SinglePointCalls Ltd —Daventry
- £13.00 - £15.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
3d
Payroll & Client Services Administrator (Part-Time)
The Business Hut Ltd —Market Harborough
- £14.50 - £16.50 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
1d
Property Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Communication skills
8d
Cover Receptionist
LAH Property Marketing —Milton Keynes
- £12.90 - £14.24 an hour
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
3d
Senior lettings Negotiator
SE Properties Estate Agents Limited —Nuneaton
- £24,420 - £30,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
Lead Agent
Wilson James —Birmingham
- £13 an hour
- Full-time
- Customer service
- English
- IT
- Annual leave
- Employee discount
Customer Service Advisor - Hire
vMobility Group Limited —Birmingham
- £25,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
- Referral programme
Quick apply
3d
Customs Clearance & Administration
Dixon International Logistics —Coventry
- Full-time
- Discharge planning
- IT
- In-person
- Free parking
Quick apply
Enforcement and Monitoring Officer (Building Safety Levy)
West Northamptonshire Council —Towcester
- £34,203 - £37,067 a year
- Communication skills
7h
Pub Cleaner/ early Mornings/Swithland
TCC Ltd —Loughborough
- £12.95 an hour
- Part-time
- English
- Driving
- In-person
Quick apply
4h
Property Manager
Carter & King Estate Agents —Dunchurch
- Full-time
- Customer service
- Communication skills
- Office experience
Quick apply
Sales Executive (New Build Homes) - Sawtry & Corby
Allison Homes —Corby
- Weekend availability
- Sales
- Administrative experience
- Driving
- Employee discount
- Sick pay
Quick apply
9d
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Sub Agent
EKFB —Chipping Warden
- Civil engineering
- Engineering
- Supervising experience
Site Agent - Highways - West Midlands
Octavius Infrastructure —Coventry
- Full-time
- Engineering
- Team management
- Contracts
Strategic Asset Manager
Bright Horizons —Northampton
- From £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Site Engineer
EKFB —Southam
- Engineering
- Construction
Apprentice Mortgage Adviser
Blossomfield Group Ltd —Solihull
- From £8 an hour
- Full-time
- Basic maths
- Financial services
- In-person
- Free parking
Quick apply
2d

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Patient Contact Agent

University Hospitals Coventry and Warwickshire NHS Trust -
Coventry

Apply Now

Job details

Full-time
£25,272 a year
7 days ago

Qualifications

Communication skills

Full job description

The post holder will be joining our Performance & Informatics (P&I) department, who are well respected and the largest of our corporate services. The P&I portfolio encompasses Business Intelligence & Informatics, Information Systems Development, Clinical Coding, Data Quality, Patient Access and Cancer Services.

P&I work cross functionally to support the Trusts operational delivery of both national and internal targets which ensures the highest standards of patient care are delivered. A robust Performance Management Framework is embedded across UHCW that tracks and evaluates progress and supports both operational and clinical governance frameworks.

New opportunities at a national level are being developed by P&I in areas of health inequality, waiting list management and system working. Most notably working innovatively to develop the ‘Health Equity and the Right to Treatment’ (HEARTT) tool which culminated in being awarded the ‘Innovation and Improvement in Reducing Healthcare Inequalities Award’ at the prestigious Health Service Journal Awards in 2022.

As a Patient Contact Agent, you will enjoy working directly with patients and/or customers to resolve their queries and recognise the importance of first-class communication skills to achieve customer satisfaction. The primary objective is to provide:

Excellent customer service

Effective and timely resolution of queries received.

To support the Trust in providing quality care to its patients

Deal with all telephone calls relating to the outpatient appointment system, ensuring all calls are dealt with in a polite, pleasant, and professional manner.

Book new and follow-up appointments according to the Patient Access policy ensuring that all appointments are made using Direct and Partial booking systems and within waiting time targets.

Record patients on the patient administration system according to data quality standards and the Patient Access Policy

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Obtain confidential information from patients or their relatives and record this on the hospital’s computerised system.

To cover the work of colleagues during periods of absence and peak workloads.

Ensure that all Trust wide standards are maintained and monitored to improve the quality and total care to all who come in contact with services provided by University Hospitals Coventry & Warwickshire NHS Trust.

Comply with the principles of risk management including health and safety legislation, promoting high standards and acting immediately on hazards or unsafe practices in conjunction with other staff.

For further details of the role please see the attached job description.

Apply Now

Refine Your Search

site agent jobs in lutterworth, lec

Patient Contact Agent

Administrator

Call Handler

Payroll & Client Services Administrator (Part-Time)

Property Manager

Cover Receptionist

Senior lettings Negotiator

Lead Agent

Customer Service Advisor - Hire

Customs Clearance & Administration

Enforcement and Monitoring Officer (Building Safety Levy)

Pub Cleaner/ early Mornings/Swithland

Property Manager

Sales Executive (New Build Homes) - Sawtry & Corby

Key Account Director

Sub Agent

Site Agent - Highways - West Midlands

Strategic Asset Manager

Site Engineer

Apprentice Mortgage Adviser

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