It support specialist Work, Jobs in Manchester, Gtm (with Salaries)

IT Support Analyst
Leetwolf Digital Technology and Commerce —Manchester
- £2,400 - £2,900 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
5d
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
13d
IT Infrastructure & Support Technician
Clarion Security Systems Ltd —Manchester
- £32,000 - £38,000 a year
- Full-time
- Social media management
- SharePoint
- In-person
Quick apply
7d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
8d
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
9d
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
IT Specialist
Clio —Manchester
- £53.70 - £72.70 an hour
- Full-time
- Google Suite
- Communication skills
- Life insurance
5h
Technical Support Advisor (Night Shift)
Johnson Controls —Manchester
- Full-time
- Communication skills
- Free parking
- Paid training
IT Helpdesk Assistant
Ticopti —Trafford
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
9d
1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
14d
Deployment Specialist
Redmoor Health —Chorley
- Up to £32,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- In-person
- Free parking
- Flexitime
Quick apply
8d
Nights Technical Support
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
3d
Technical Support Advisor
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
10d
IT Technician
The Barlow RC High School —Manchester
- £29,064 - £32,061 a year
- Full-time
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
10d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
System Administrator
Gorvins Residential LLP —Stockport
- Up to £30,000 a year
- Full-time
- Microsoft Word
- In-person
- Communication skills
Quick apply
IT Support Engineer
Partner One Capital —Manchester
- Maintenance
- English
- Communication skills
Quick apply
7d

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IT Support Analyst

Leetwolf Digital Technology and Commerce
Manchester

Quick apply

Job details

Permanent | Full-time
£2,400 - £2,900 a month
5 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Microsoft Outlook
Incident management
Incident queue management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer support
IT incident logging
Application support
Root cause analysis
Incident log maintenance
Communication skills

Full job description

About the Role

Manchester is home to a wide range of digital businesses and growing organisations and at Leetwolf Digital Technology and Commerce we help teams stay productive through reliable technology support and well managed business systems.

We are looking for an IT Support Analyst who can provide practical day to day technical assistance resolve user issues and help maintain a dependable IT environment.

You will work closely with colleagues across operations ecommerce customer service and internal systems to investigate support requests keep users informed and make sure common technical problems are resolved efficiently.

Why Work With Us

The Environment: You will work from our Manchester location in a collaborative support environment where problem solving communication and reliable service are highly valued.

Technical Exposure: You will support workplace technology including laptops desktops business applications Microsoft 365 user accounts and network connectivity.

User Impact: Your work will directly help colleagues stay productive by resolving issues quickly and providing clear technical guidance.

Growth: We support continued development in IT support systems administration cloud services endpoint management and service operations.

Key Responsibilities

Technical Support: Provide first and second line support for hardware software account access network and business application issues.

Incident Management: Record prioritise investigate and resolve support requests in line with agreed service expectations.

User Support: Help colleagues troubleshoot common technical problems and explain solutions in clear straightforward language.

Device Support: Assist with the setup configuration maintenance and troubleshooting of laptops desktops monitors printers and other workplace equipment.

Microsoft 365 Support: Support routine issues involving Outlook Teams OneDrive SharePoint and Microsoft 365 user accounts.

Access Management: Assist with password resets account setup permissions and standard user access requests.

Ticket Management: Maintain accurate service records progress notes and resolution details within the support system.

Technical Documentation: Help maintain troubleshooting guides setup instructions and internal knowledge base information.

What We Are Looking For

Experience: At least 2 years of experience in IT support service desk desktop support or a closely related technical role.

Technical Knowledge: Good understanding of Windows systems Microsoft 365 common hardware networking fundamentals and business applications.

Problem Solving: Able to investigate technical issues methodically identify likely causes and apply practical solutions.

Customer Service: Professional patient and comfortable supporting users with different levels of technical knowledge.

Communication: Clear written and verbal communication skills with the ability to explain technical steps without unnecessary jargon.

Organisation: Able to manage multiple support requests prioritise urgent issues and maintain accurate records throughout the working day.

Tools: Experience with ticketing systems remote support tools endpoint management or IT service management platforms is preferred.

Mindset: You are dependable patient and solution focused. You take ownership of support requests communicate clearly with users and stay organised while helping maintain a reliable day to day technology environment.

Pay: £2,400.00-£2,900.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support specialist jobs in manchester, gtm

IT Support Analyst

Technical Support Advisor 2nd Line Telco

IT Technician

IT Infrastructure & Support Technician

Helpdesk Operator

Product Specialist/Support Engineer (entry level)

Graduate Software Support Engineer

IT Specialist

Technical Support Advisor (Night Shift)

IT Helpdesk Assistant

1st Line Support Analyst

Deployment Specialist

Nights Technical Support

Technical Support Advisor

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

IT Technician

IT Support Officer - Medical School

IT Support Analyst

System Administrator

IT Support Engineer

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