section head Work, Jobs in manchester, gtm (with Salaries)

Deputy Head of Retail Operations
Eastlands Venue Services Limited —Manchester
- Hospitality
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Intrapartum Co-ordinator
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- AI
- Leadership
8d
Head of Year
E-ACT the Oldham Academy North —Oldham
- £31,919.14 - £36,201.14 a year
- School
- Teaching
- Annual leave
- Employee assistance programme
2d
Wedding & Special Events Coordinator
THG Ingenuity —Manchester
- Full-time
- Hospitality
- Microsoft Office
- Hotel
6d
Strategic Head of Education & Belonging
Rochdale Council —Rochdale
- £81,344 - £85,298 a year
- Leadership
- School
6d
Head of Food & Beverage
THG Ingenuity —Manchester
- Full-time
- Hospitality
- Driving
- Leadership
Block Manager
Legacie Management & Lettings —Manchester
- £34,000 - £40,000 a year
- Full-time
- Management
- Travel
- IT
Quick apply
2d
Head of Regional Support Unit - NW Region
HM Courts & Tribunal Service —Ashton-Under-Lyne
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Travel
- Annual leave
- Employee discount
7d
Family Group Conference Team Manager – Families Valued
Tameside Council —Tameside
- £46,142 - £48,226 a year
- English
7d
Chef de Partie
Yakinori Noodle Bento & Sushi —Manchester
- £12.50 - £14.00 an hour
- Part-time
- English
- In-person
- Restaurant
- Store discount
- Employee discount
Quick apply
Property Business Partner
Tameside Council —Tameside
- £55,691 - £60,036 a year
- English
6d
Head of Teaching & Learning
Oldham College —Oldham
- £51,839 - £56,651 a year
- Full-time
- Teaching
- Paid training
- Employee discount
6d
Head Chef
Department —Manchester
- £38,000 a year
- Full-time
- Bakery
- Employee assistance programme
- Referral programme
Quick apply
HSE Manager – Office & Retail Locations
THG —Manchester
- Maintenance
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Pizza Chef/ Pizzaiolo
Department —Manchester
- £13 an hour
- Full-time
- Bakery
- Employee assistance programme
- Referral programme
Quick apply
8d
Head of Studies of Vocational & Technical Programme
Runshaw College —Leyland
- Up to £62,547 a year
12d
Specialist, Compliance & Operations
Pearson —Manchester
- Weekend availability
- English
- Annual leave
12d
Senior Safeguarding Lead
Salford Council —Salford
- £39,152 - £41,771 a year
- School
Breakfast Chef
THG Ingenuity —Manchester
- Full-time
- Hotel
Head of Make CoE
AstraZeneca —Macclesfield
- Hybrid work
- Travel
- IT
- Leadership
11d

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Deputy Head of Retail Operations

Eastlands Venue Services Limited -
Manchester

Quick apply

Job details

Permanent

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Hospitality
Microsoft Excel
Customer service
Catering
Continuous improvement
Organisational skills
Food safety
Leadership

Full job description

Description

The Deputy Head of Retail Operations is the number two to the Head of Retail Operations, playing a key role in leading the day‑to‑day delivery of Retail operations across General Admission and Premium Retail environments, across the Etihad Stadium.

This is a hands-on leadership role, responsible for driving match day execution, supporting operational planning, and leading teams across both Retail and Premium areas.

You will take ownership of key areas of the operation, stepping in to lead in the absence of the Head of Retail Operations, while also supporting the ongoing development, structure, and performance of the department.

This role combines operational delivery with leadership and development, within a fast-paced, high-volume environment.

Key Responsibilities

Match Day & Event Leadership

Lead Retail operations on match days and events
Operate effectively within a complex stadium environment, delivering high‑volume service across the Retail department
Run briefings and manage salaried managers, supervisors, and casual teams
Ensure operational standards, service delivery, and compliance are met
Act as a senior escalation point during live events

Operational Ownership

Take ownership of specific Retail areas or work streams as required
Support event planning, build, and post-event processes
Oversee stock readiness, set-up standards, and operational execution
Ensure consistency across all outlets and service points
Support medium‑term operational planning and readiness for future growth across the Retail department

Team Leadership & Development

Support the Head of Retail in leading and developing the salaried team
Coach supervisors and section managers to improve performance
Help build a strong, engaged casual workforce
Step up to lead the full operation when required

Commercial & Performance Focus

Support delivery of revenue targets and spend per head
Monitor labour, stock, and wastage to support cost control
Identify opportunities to improve efficiency and performance
Contribute to continuous improvement across the department

Cross-Team Collaboration

Work closely with Logistics, Culinary, Tech, and Finance teams
Support alignment across Retail, Hospitality, and wider F&B operations
Contribute to planning for new spaces and operational changes
Represent Retail department operations confidently in match day, event, and planning forums with internal and client stakeholders

Compliance & Standards

Ensure adherence to food safety, health & safety, and licensing regulations
Maintain high operational standards across all Retail areas
Support audits, checks, and continuous improvement in compliance

Skills, Knowledge & Expertise

Proven leadership experience in F&B, hospitality, catering, QSR, or similar service environments.
Skilled in managing large, diverse teams in fast-paced, high-pressure settings.
A strong track record of delivering exceptional customer service.
Knowledge of food safety, health & safety legislation, and operational best practice.
Excellent organisational skills with the ability to juggle multiple priorities.
Strong admin and tech skills—Excel, EPOS systems, and reporting tools.

Job Benefits

Private Medical Insurance (Vitality) – including Virtual GP access and rewards
Group Life Assurance – 4x salary paid to your nominated beneficiary
Birthday Day Off – an extra day to celebrate
Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
Access to discounted Tickets at Co-op Live subject to availability
Employee Assistance Programme & Wellbeing Platform – including counselling support
Employee Discounts Platform (Blackhawk) – cashback and savings across major retailers
Company Pension Scheme
Generous Holiday Allowance – plus bank holidays
Career Development Opportunities – with progression across the campus

About Eastlands Venue Services Limited

Eastlands Venue Services Ltd is committed to protecting your personal data. Information provided will be used for recruitment purposes only and handled in accordance with the UK GDPR and our Candidate Privacy Notice. Candidate data is retained for 18 months unless you request removal sooner. For details, contact [email protected].

Quick apply

Refine Your Search

section head jobs in manchester, gtm

Deputy Head of Retail Operations

Intrapartum Co-ordinator

Head of Year

Wedding & Special Events Coordinator

Strategic Head of Education & Belonging

Head of Food & Beverage

Block Manager

Head of Regional Support Unit - NW Region

Family Group Conference Team Manager – Families Valued

Chef de Partie

Property Business Partner

Head of Teaching & Learning

Head Chef

HSE Manager – Office & Retail Locations

Pizza Chef/ Pizzaiolo

Head of Studies of Vocational & Technical Programme

Specialist, Compliance & Operations

Senior Safeguarding Lead

Breakfast Chef

Head of Make CoE

I want to receive the latest job alerts for section head in manchester, gtm

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