Product support Work, Jobs in Manningtree, Ess (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Studio Coordinator
WeBelieve Media —Manningtree
- £25,000 - £28,500 a year
- Full-time
- Travel
- In-person
- Up to 25% travel
- Free parking
Quick apply
13d
Product Support Manager
Textron Specialized Vehicles —Ipswich
- Full-time
- Schematics
- Engineering
- Travel
- Annual leave
- Employee assistance programme
8d
Trainee Stock Controller
Casa Julia Ltd —Braintree
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- IT
- In-person
Quick apply
6d
Maintenance Administrator - Part Time
Potters Resorts - Five Lakes —Maldon
- £13.50 an hour
- Part-time
- Maintenance
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Finance Assistant (part-time)
Property Solutions Group —Earls Colne
- £13,000 - £14,000 a year
- Part-time
- In-person
- Annual leave
Quick apply
Production Assistant – Scientific Glass Manufacturing
Quartz Silica Products Ltd —Braintree
- £32,000 - £35,000 a year
- Part-time
- English
- Quality control
- Communication skills
- Free parking
- Sick pay
Quick apply
10h
Production Operator
Richardson International —Mistley
- 12 hour shift
- Computer skills
- Communication skills
- Employee assistance programme
- Sick pay
Purchasing Apprentice
Distag QCS (UK) Ltd —Ipswich
- £17,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d
Customer Support Service Centre Advisor - FTC
HTG Trading Ltd —Great Blakenham
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
12h
Build Support Analyst
Transport for London —Pier
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
- Annual leave
- Employee discount
1d
Development Officer - Feel Good Suffolk
West Suffolk Council —West Suffolk
- £40,777 - £46,142 a year
- Temporary
- Employee assistance programme
- Employee discount
6d
Brand Ambassador
REL Field Marketing —Colchester
- £14.34 an hour
- 10 hour shift
- Hospitality
- Sales
- IT
- Annual leave
9d
Office and returns trainee
Hutch Logistics —Braintree
- From £13 an hour
- Part-time
- Data analysis skills
- Organisational skills
- Warehouse experience
Quick apply
5h
Technical Analyst - CAFM
OCS Group —Ipswich
- Presentation skills
- Communication skills
Quick apply
Training Communities Engagement Officer
COLCHESTER INSTITUTE —Colchester
- £25,858.56 a year
- Full-time
- Marketing
- Customer service
- Microsoft Office
Quick apply
Immigration Co-ordinator
Care UK —Colchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Technical Support Officer - Energy
West Suffolk Council —West Suffolk
- £17,071.17 - £18,941.49 a year
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
5d
Casual Sales Assistant
Sports Direct —Ipswich
- Part-time
- Sales
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
2d
Site Manager - Brett Aggregates Ipswich port.
BrettGroup —Ipswich
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply

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Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

CLOSING DATE FOR APPLICATIONS - FRIDAY 10 JULY 2026

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

product support jobs in manningtree, ess

Customer Success Executive

Studio Coordinator

Product Support Manager

Trainee Stock Controller

Maintenance Administrator - Part Time

Finance Assistant (part-time)

Production Assistant – Scientific Glass Manufacturing

Production Operator

Purchasing Apprentice

Customer Support Service Centre Advisor - FTC

Build Support Analyst

Development Officer - Feel Good Suffolk

Brand Ambassador

Office and returns trainee

Technical Analyst - CAFM

Training Communities Engagement Officer

Immigration Co-ordinator

Technical Support Officer - Energy

Casual Sales Assistant

Site Manager - Brett Aggregates Ipswich port.

I want to receive the latest job alerts for product support in manningtree, ess

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