Service administrator Work, Jobs in Mansfield (with Salaries)

Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
4d
Administrator (Part-time)
AGG Electrical Safety Testing —Mansfield Woodhouse
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
3d
Operational Administrator
NAPIT —Mansfield
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
22h
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Communication skills
Quick apply
Finance Administrator
MiningRemediation —Mansfield
- £25,877 - £26,437 a year
- Hybrid work
- Communication skills
- Annual leave
21h
Office Administrator/Receptionist
Hasland MOT Centre —Chesterfield
- From £13.50 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
12d
E-commerce Sales Administrator
Bornova Import Export Ltd —Mansfield
- From £31,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Office Services Administrator
Bhandal Care Group —Mansfield
- £12.71 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
4d
Business Administrator: Inclusion Service
Vision West Nottinghamshire College —Mansfield
- £20,270.27 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Organisational skills
Administrator
EMCS Chilwell —Nottingham
- £24,784.56 - £27,534.00 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
Quick apply
8h
Senior Administrator (Maternity Cover)
Wings School Notts —Newark-on-Trent
- £28,533 - £33,539 a year
- Full-time
- Front desk
- Cleaning
- School
Service Support - EHS Coordinator
Videojet —Nottingham
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Appointments Service Administrator
Marriage Care —Nottingham
- £13.45 an hour
- Part-time
- Customer service
- Microsoft Office
- Data entry
Quick apply
9d
Gatehouse Administrator
Great Bear —Harworth
- Up to £27,206 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Depot Administrator
First Fence —Sutton-In-Ashfield
- £13.24 an hour
- Full-time
- Data entry
- Annual leave
- Employee discount
Quick apply
Mortgage Administrator
Almond Financial Ltd —Lincoln
- From £25,000 a year
- Full-time
- Basic maths
- Administrative experience
- Financial services
- Life insurance
Quick apply
Customer Service Administrator - Apprentice
Boneham & Turner Ltd —Nottingham
- Microsoft Word
- Microsoft Outlook
- Front desk
Administrator
manor house caravan park —Retford
- £420 - £475 a week
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Office Administrator – Part time
H W Martin Fencing and Forestry Ltd —Alfreton
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
- Employee assistance programme
2d
Customer Service Administrator
Rompa Limited —Chesterfield
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply

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Systems Administrator

Thrive -
Mansfield

Quick apply

Job details

Full-time
4 days ago

Qualifications

Microsoft Windows Server
Live chat
Technical troubleshooting
Incident management
Client engagement
Incident queue management
Ticket management
Incident documentation
Microsoft Exchange
Network infrastructure
Service restoration
Continuous improvement
CompTIA Network+
Technical support incident logging
SharePoint
Technical writing
IP networking
Customer interaction
IT incident logging
Root cause analysis
Leadership
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Time management
Help desk

Full job description

About us:

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview

System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.

Responsibilities

Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive’s tools.
Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
Support and troubleshoot diverse computing environments across a wide range of business clients.
Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive’s standard operating procedures and best practices.
Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
Review client environments for security best practices, proactively identifying risks and participating in change management activities.
Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Requirements

3–5 years in IT support/operations, including MSP or multi-tenant experience.
Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
Experience with endpoint security (EDR/AV), backup/DR, patch management.
Proficient with PowerShell scripting and automation.
Strong incident management, change control, and documentation.
Excellent written and verbal communication, documentation, and time-management skills.
Ability to work independently and collaboratively in a team environment.
Availability to work after hours or participate in on-call rotations as required.
Excellent customer service skills

Optional Qualifications:

Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications

CompTIA Network+ / A+
Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
ITIL v4 Foundation (modules).

Quick apply

Refine Your Search

service administrator jobs in mansfield

Systems Administrator

Administrator (Part-time)

Operational Administrator

Operations Administrator

Finance Administrator

Office Administrator/Receptionist

E-commerce Sales Administrator

Office Services Administrator

Business Administrator: Inclusion Service

Administrator

Senior Administrator (Maternity Cover)

Service Support - EHS Coordinator

Appointments Service Administrator

Gatehouse Administrator

Depot Administrator

Mortgage Administrator

Customer Service Administrator - Apprentice

Administrator

Office Administrator – Part time

Customer Service Administrator

I want to receive the latest job alerts for service administrator in mansfield

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