Customer experience manager Work, Jobs in Matlock, Dby (with Salaries)

Operations Manager
Joseph Ash —Chesterfield
- £60,000 - £65,000 a year
- Management
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
11d
Student Engagement & Partnerships Lead
UniHomes —Sheffield
- £30,000 - £35,000 a year
- Full-time
- University
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Business Development Manager (BDM)
Shed Grounds Maintenance Ltd —Alfreton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
3d
Deputy Manager
Iceland —Matlock
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Operations Manager - Bershka Sheffield
INDITEX —Sheffield
- Full-time
- Employee discount
Quick apply
Marketing & Partnerships Manager
PadelPlex —Nottingham
- £26,000 - £36,000 a year
- Part-time
- Hybrid work
- Hospitality
- English
- Analysis skills
Quick apply
2d
Assistant Branch Manager
Alliance Automotive Group LV —Matlock
- Windows
- Employee discount
Quick apply
4d
Junior Marketing Manager - Communications
Datapath Ltd —Derby
- Full-time
- Hybrid work
- Social media management
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Buyer
Grangers International Ltd —Chesterfield
- From £30,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Life insurance
Quick apply
11d
Bershka Sheffield Deputy Manager
INDITEX —Sheffield
- Full-time
- Leadership
Quick apply
10d
Administrator
Network Plus —Alfreton
- £28,600 a year
Quick apply
Operations Manager
EMR Group —Sheffield
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Sourcing and Compliance Manager
Mi Hub Ltd —Derby
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
11d
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Business Development Manager
Europa Worldwide Group —Sheffield
- £35,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Referral programme
- Sick pay
Quick apply
10d
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
7d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply

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Operations Manager

Joseph Ash -
Chesterfield

Quick apply

Job details

£60,000 - £65,000 a year

Benefits

Employee assistance programme

Qualifications

Management
Kanban
Microsoft Office
Analysis skills
Root cause analysis
Communication skills

Full job description

Joseph Ash Galvanizing Chesterfield is recruiting an Operations Manager who is responsible for optimizing plant operations, identifying and driving continuous improvement and development of efficient production process.

With responsibility for analyzing and improving the efficiency of the galvanizing process, identifying bottlenecks and implementing solutions to increase total throughput, reducing cycle times. Improving cost effectiveness of the production facility and maintaining GPU below expected targets.

Working with the H&S Manager, ensure that all production processes adhere to Health and Safety regulations, maintaining & improving our safe working environment. Foster a positive, motivating high-performing professional team culture. Work with the Production Manager and Supervisory team to inspire and develop the operations team to provide an excellent standard of work from a highly efficient operation

Key Responsibilities

Process Optimization:

Working with the General Manager, production supervisory team and operators, identify and drive implementation of improved methods of working.
Continuously monitor the production process to ensure it operates within established parameters, adjusting settings and making recommendations for process improvements.
Continuously monitor chemical data from all process tanks, ensuring that chemistry is optimized for high quality, efficient production meeting cost targets.
Perform root cause analysis on any quality issues or defects, implementing corrective actions to prevent future occurrences.
To manage the divisional operation in line with Company guidelines and legislative requirements targeting operational compliance and achievement of the business plan.
Co-ordinate cross functional requirements to meet customer demand with a focus on quality.
Working with the People team to ensure timely completion of all associated people processes, such as recruitment, investigations, disciplinary and performance management.
Deputise for the General Manager during periods of absence, taking overall responsibility for the Division.
Build excellent relationships with customers across a large customer base.
To identify and develop talent across the teams ensuring succession plans are in place for key roles.

Performance Monitoring & Reporting:

Develop and monitor key performance indicators (KPIs) such as production throughput, crane utilization, downtime, and defect rates, and providing regular reports to senior management.
Identify areas for cost reduction across the production process with assistance from the maintenance team, from energy consumption to raw material usage, and propose strategies to increase profitability.
Work in close collaboration with the General Manager to ensure operational profitability is maintained or exceeds budget targets.

Health & Safety (HS) Compliance:

Completion of regular floor walks of all operational and non-operational areas within the site to check Health & Safety and housekeeping standards are maintained, taking appropriate action as required.
Challenge negative safety behaviour, engage shop floor colleagues by influencing and encouraging a positive safety culture.
Liaise with Health & Safety Manager to ensure all colleagues are trained and aware of potential hazards and/or risks, ensuring all records are reviewed and updated on a monthly basis, and all action points are reviewed and implemented.
Ensure PPM schedule is overseen, and records are maintained.

Person Specification

Able to collaborate effectively with cross-functional teams at all levels and work in a hands-on, fast-paced environment.

Familiarity with industrial machinery, chemical processes, automation systems, and production technologies used in galvanizing.

Good understanding of health, safety, and environmental regulations within a manufacturing environment.

A self-starter who can work independently and drive improvements with minimal supervision.

Good verbal and written communication skills to effectively liaise with internal teams and external suppliers.

To be an organized and flexible individual.

Proficient in Microsoft Office.

Desirable knowledge of Lean Manufacturing – 6S, Kanban and Kaizan

Relevant professional qualifications, such as IOSH.
Excellent analytical ability in planning projects and managing KPIs.
Experience of managing change and improving organisational culture.

Forward thinking with operational and people management experience gained within a manufacturing environment.

Take a look at the great benefits we have on offer:

Salary up to £60,000 - £65,000 (D.O.E) plus bonus of up to 9% annual salary
25 days holiday plus annual bank holidays
Reward Gateway - Smart Spending and Saving App
Share Save Scheme
Employee Assistance Programme
On-site Mental Health First Aid support
Death in Service Benefit – 3 x annual salary

Quick apply

Refine Your Search

customer experience manager jobs in matlock, dby

Operations Manager

Referrals Coordinator

AI Product Manager

Student Engagement & Partnerships Lead

Business Development Manager (BDM)

Deputy Manager

Operations Manager - Bershka Sheffield

Marketing & Partnerships Manager

Assistant Branch Manager

Junior Marketing Manager - Communications

Buyer

Bershka Sheffield Deputy Manager

Administrator

Operations Manager

Sourcing and Compliance Manager

Customer Support Agent

AI Adoption Manager

Business Development Manager

Commercial Manager

Business Development Representative

I want to receive the latest job alerts for customer experience manager in matlock, dby

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