Customer experience manager Work, Jobs in Matlock, Dby (with Salaries)

Telesales & Sales Order Processor
The Bakewell Bakery —Bakewell
- £26,500 a year
- Full-time
- Microsoft Office
- Bakery
- Organisational skills
- Free parking
- Employee discount
Quick apply
Events Manager
The In-House Agency —Derby
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Budgeting
Quick apply
Account Manager (PBSA/BTR)
UniHomes —Sheffield
- £40,000 - £55,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Employee discount
- Referral programme
Quick apply
Lead Customer Experience Manager
Sainsbury's —Matlock
- From £36,250 a year
- Team management
- Retail management
- Leadership
- Employee discount
5d
Hotel - Duty Manager
Premier Inn —Matlock
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
6d
Community Navigator
Intuitive Thinking Skills Ltd —Derby
- £26,500 - £28,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Mentoring
5d
Social Media and Content Manager
Black Diamond Leisure Ltd —Chesterfield
- £22,000 - £30,000 a year
- Part-time
- Travel
- In-person
- Time management
- Free parking
Quick apply
Outdoor Activity Apprentice
Mount Cook Adventure Centre —Wirksworth
- £8.50 an hour
- Weekend availability
- Customer service
- Maintenance
- First Aid Certification
- Free parking
- Store discount
Quick apply
11d
Business Development & Events Manager
C.Q.P.S LTD —Matlock
- From £14 an hour
- Part-time
- Business development
- In-person
- Communication skills
Quick apply
1d
Hospitality and Restaurant manager
Audley Villages —Darley Dale
- £35,353 a year
- Full-time
- Team management
- Recruiting
- In-person
- Employee discount
- Referral programme
Quick apply
Television Licence Field Officer
Capita —Sheffield
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
13d
Assistant Store Manager
British Heart Foundation —Matlock
- £13.28 an hour
- Weekend availability
- Customer service
- Supervising experience
- Recruiting
- Annual leave
- Employee assistance programme
Project Coordinator
Chesterfield Crane Co Ltd —Barlborough
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Branch Support Manager
SDL Car Parts —Pilsley
- £42,000 a year
- Full-time
- Employee discount
Recruitment & Compliance Advisor
Portland College —Mansfield
- £37,048.77 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Human resources
- Free parking
- Employee assistance programme
4d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Chesterfield
- £3,800 a month
- Full-time
- Sales
Quick apply
Entry Level Account Executive - Mansfield
Flourish —Mansfield
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chesterfield
- £3,800 a month
- Full-time
Quick apply
CRM Manager
Riviera Travel —Burton-On-Trent
- Up to £55,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- In-person
- Work from home
- Employee assistance programme
Quick apply

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Telesales & Sales Order Processor

The Bakewell Bakery -
Bakewell

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Free parking
Discounted or free food
Company pension
Canteen
Employee discount
On-site parking

Qualifications

Outbound sales
Customer service call handling
Stakeholder liaison
Sales administration
Microsoft Office Suite
Microsoft Office
Cross-selling
Organisational skills
Telesales
Customer interaction
Outbound calling
Order processing
Telemarketing
Sales and customer service experience
Communication skills
Office experience

Full job description

Company Overview

The Bakewell Bakery is a renowned artisan bakery located in, specializing in supplying the catering industry with high-quality baked goods. Known for creating the original Bakewell Pudding, we serve a diverse range of clients from cafes to supermarkets, supporting local businesses and promoting community growth.

Overview

We are looking for an organised and customer-focused Telesales & Sales Order Processor to join our team. The successful candidate will be responsible for accurately processing customer orders, providing excellent customer service, and supporting the sales team with day-to-day administrative tasks. This is a fast-paced role that requires strong attention to detail, excellent communication skills, and the ability to prioritise workload effectively.

Previous telesales experience is essential, as there may be opportunities to identify customer needs, promote products, and support sales growth through proactive customer contact alongside our Sales Manager.

Responsibilities

Conduct outbound telesales calls to prospective and existing clients to promote products and secure sales opportunities
Process customer orders accurately and efficiently.
Liaise with customers by phone and email regarding orders, deliveries, and product enquiries.
Ensure customer records are maintained and updated on the company system.
Work closely with the sales, bakery and driving teams to ensure orders are fulfilled on time.
Resolve customer queries and issues in a professional and timely manner.
Prepare quotations and process amendments or cancellations where required.
Monitor stock availability and communicate any shortages or delays to customers.
Assist with general sales administration and reporting.
Where appropriate, identify opportunities to upsell or cross-sell products to existing customers.

Essential

Previous experience in a sales order processing, customer service, or telesales role.
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Good IT skills, including Microsoft Office.
Ability to work accurately under pressure and manage multiple priorities.
A proactive and positive approach to customer service.

Desirable

Experience of working within a busy office.
Knowledge of order processing or stock management systems.

Personal Attributes

Friendly and professional manner.
Strong problem-solving skills.
Team player with the ability to work independently.
Reliable, adaptable, and motivated.
Committed to delivering excellent customer service.

What We Offer

Competitive salary.
Company pension.
On-site parking.
Training and development opportunities.
Friendly and supportive working environment.

Pay: £26,500.00 per year

Benefits:

Canteen
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in matlock, dby

Telesales & Sales Order Processor

Events Manager

Account Manager (PBSA/BTR)

Lead Customer Experience Manager

Hotel - Duty Manager

Community Navigator

Social Media and Content Manager

Outdoor Activity Apprentice

Business Development & Events Manager

Hospitality and Restaurant manager

Television Licence Field Officer

Assistant Store Manager

Project Coordinator

Branch Support Manager

Recruitment & Compliance Advisor

JUNIOR SALES ADVISOR

Entry Level Account Executive - Mansfield

Referrals Coordinator

JUNIOR SALES CONSULTANT

CRM Manager

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