Customer care coordinator Work, Jobs in Medway, Ken (with Salaries)

Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
13d
Treatment Coordinator & Receptionist
Envisage Dental UK —Southend-on-Sea
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Referral programme
Quick apply
6d
Sales Coordinator
Percepta —Basildon
- £26,500 a year
- Full-time
- Sales
- Microsoft Office
- Negotiation
- Free parking
- Annual leave
Quick apply
5d
Service Remedials Coordinator
Halton Foodservice —Rochester
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
8d
Care Coordinator / receptionist
Home From Home Support Services Limited —Basildon
- £25,001 - £28,000 a year
- Temporary
- Google Suite
- Customer service
- Microsoft Office
- Free parking
Quick apply
3d
Customer Care Coordinator
Sanctuary Group —Basildon
- £32,606 - £34,322 a year
- Full-time
- Customer service
- Microsoft Office
- Construction
- Annual leave
- Employee discount
Quick apply
12d
Customer Support Coordinator
Energycentric —Romford
Group Exercise Coordinator- LLC
tmactive (TONBRIDGE AND MALLING LEISURE TRUST) —Aylesford
- £31,017 - £32,803 a year
Quick apply
21h
Sales and Service Coordinator
ADM —Chelmsford
- Microsoft Outlook
- Customer service
- Communication skills
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Dental Receptionist / Treatment Coordinator (TCO)
Moltons Dental & Aesthetics —Bexley
- £24,420.00 - £37,242.26 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
Quick apply
9d
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Customer & Content Coordinator
John Jaques and Son Ltd —Edenbridge
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
4d
Service Coordinator
SIRM UK Marine LTD. —Chelmsford
- £26,000 - £28,500 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
13d
Executive Assistant & Brand Coordinator to the Founder
SKINBOSS LTD —Chelmsford
- £15 - £17 an hour
- Part-time
- Hybrid work
- Computer literacy
- Basic maths
- English
- Free parking
- Work from home
Quick apply
7d
Customer Service Co-ordinator
DHL —West Thurrock
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Chemical Operations & Customer Coordinator
Performance Chemicals Ltd —Belvedere
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
Dental Receptionist/ Patient Coordinator
Heronsgate Dental Group —London
- Up to £30,000 a year
- Full-time
- Hotel
- In-person
- Restaurant experience
- Employee discount
Quick apply
Sales Coordinator
Lindab Ltd —Gravesend
- From £25,775.88 a year
- Full-time
- Customer service
- ERP systems
- In-person
- Free parking
- Annual leave
Quick apply
3d
Digital Trading Coordinator
United Legwear and Apparel Company —London
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Microsoft Office
Quick apply

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Project Delivery Coordinator

Eclipse Dental Engineering
Rochester

Quick apply

Job details

Full-time
From £35,000 a year
13 days ago

Benefits

Free parking
Discounted or free food
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Project coordination
English
Cost control
Microsoft Office
Supervising experience
Organisational skills
Project management software
Root cause analysis
Leadership
Communication skills

Full job description

Project Delivery Coordinator

Job Summary

We are seeking a highly organised and proactive Project Delivery Coordinator to act as the central point of communication between customers, sales teams, project managers, engineers, and operational departments. The successful candidate will be responsible for ensuring all customer requirements are accurately captured, quotations are complete and correct, materials and equipment are ordered accurately and on time, and customers remain fully informed throughout the lifecycle of their project.

This role is focused on coordination, communication, and information management rather than direct project management. The ideal candidate will excel at building relationships, maintaining accurate records, coordinating multiple departments, and ensuring a seamless customer experience from quotation through to project completion.

Working within a specialist dental engineering environment, the role would particularly suit someone with experience in engineering, construction, building services, technical installations, or a related trade-based industry, where coordinating multiple stakeholders, suppliers, technical specifications, and installation activities is essential.

Duties

Act as the primary liaison between customers, sales representatives, project managers, engineers, procurement teams, and other internal departments.
Review quotations and project documentation to ensure customer requirements, specifications, and expectations are accurately captured.
Coordinate the transfer of information between departments to ensure all project details remain accurate, current, and accessible.
Maintain regular communication with customers, providing updates on project progress, timelines, deliveries, and any changes that may arise.
Ensure all products, materials, equipment, and project requirements are ordered correctly and in accordance with project specifications and schedules.
Monitor order progress and collaborate with suppliers and internal teams to resolve any issues that may impact delivery or installation timelines.
Maintain accurate project records, customer communications, quotations, purchase orders, drawings, and related documentation.
Identify discrepancies, missing information, or potential issues early and work with relevant stakeholders to resolve them promptly.
Support project managers and engineering teams by ensuring all required information, approvals, and documentation are available when needed.
Coordinate handovers between sales, operations, engineering, and installation teams to ensure smooth project execution.
Contribute to the continuous improvement of processes, communication channels, and customer service standards.

Skills & Experience

Previous experience in a project coordination, project support, operations coordination, customer service, sales support, or similar role.
Experience within an engineering, construction, building services, facilities, manufacturing, technical installation, or trade-related environment would be highly advantageous.
Understanding of technical documentation, specifications, drawings, or installation requirements is desirable.
Strong organisational skills with the ability to manage multiple projects, orders, and customer requirements simultaneously.
Excellent communication and interpersonal skills, with confidence interacting with customers, engineers, contractors, suppliers, and colleagues at all levels.
Proven ability to coordinate activities across multiple departments and maintain effective working relationships.
High attention to detail with a focus on accuracy in quotations, orders, documentation, and customer communications.
Strong problem-solving skills and the ability to identify and resolve issues proactively.
Experience using CRM, ERP, order processing, or project tracking systems.
Competent in Microsoft Office applications, particularly Outlook, Excel, and Word.
Ability to prioritise workload effectively and work under pressure while maintaining accuracy.
Customer-focused mindset with a commitment to delivering excellent service and maintaining customer satisfaction.

Why Join Us?

This position offers an engaging and collaborative working environment within a specialist dental engineering business, where organisation, communication, and customer focus are highly valued. The successful candidate will play a key role in ensuring projects are delivered smoothly by keeping departments aligned, information accurate, and customers fully informed throughout their journey.

Pay: From £35,000.00 per year

Benefits:

Company pension
Discounted or free food
Free parking
On-site parking
Sick pay

Experience:

Project coordination: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Rochester ME1 3QX (required)

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in medway, ken

Project Delivery Coordinator

Treatment Coordinator & Receptionist

Sales Coordinator

Service Remedials Coordinator

Care Coordinator / receptionist

Customer Care Coordinator

Customer Support Coordinator

Group Exercise Coordinator- LLC

Sales and Service Coordinator

Customer Support & Planning Coordinator

Dental Receptionist / Treatment Coordinator (TCO)

Customer Support Coordinator – Available NOW!

Customer & Content Coordinator

Service Coordinator

Executive Assistant & Brand Coordinator to the Founder

Customer Service Co-ordinator

Chemical Operations & Customer Coordinator

Dental Receptionist/ Patient Coordinator

Sales Coordinator

Digital Trading Coordinator

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