Patient access occupations Work, Jobs in Medway, Ken (with Salaries)

Receptionist
Medway Community Healthcare CIC —Chatham
- £25,272 a year
- Part-time
- Customer service
- Analysis skills
- Organisational skills
1d
Bank Medical Secretary
Spire Healthcare —Chatham
- 8 hour shift
- Typing
- Medical terminology
- Annual leave
5d
Patient Pathway Assistant - Cardiology
Mid and South Essex NHS Foundation Trust —Southend-on-Sea
- £25,272 a year
- Full-time
- Annual leave
5d
Patient Triage Advisor
TBC Healthcare Ltd —Dartford
- £24,500 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
7d
Medical Administrator
The Elms Medical Practice —Rochester
- £14.26 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Rapid Diagnostic Centre Administrator
Mid and South Essex NHS Foundation Trust —Basildon
- £28,392 a year
- Full-time
- Organisational skills
- Communication skills
8d
PCN Patient Support and Care Coordination Officer
Grays PCN —Grays
- £26,000 a year
- Part-time
- GP surgery experience
- IT
- In-person
- Free parking
Quick apply
2d
Patient Support Associate
TFP Fertility —Chelmsford
- Weekend availability
- Microsoft Office
- IT
- Communication skills
- Free parking
Quick apply
13h
Medical Receptionist
London Lane Clinic —Bromley
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
Quick apply
18h
Patient Pathway Officer - Gastroenterology
Mid and South Essex NHS Foundation Trust —Basildon
- £24,937 a year
- Full-time
8d
Hospital Administrator
PracticePlusGroup —Gillingham
- £24,666.64 a year
- Customer service
- Administrative experience
- Data entry
- Annual leave
GP Receptionist/Administrator
Gravesend Medical Centre —Gravesend
- £25,820 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
2d
Medical Receptionist (Part-time)
The Medical Centre Group —Maidstone
- From £12.75 an hour
- Part-time
- Customer service
- GP surgery experience
- Front desk
Quick apply
7d
Patient Coordinator Fixed Term Contract
London ENT Surgeons —Orpington
- From £12.90 an hour
- Part-time
- Customer service
- In-person
- Office experience
Quick apply
7d
Treatment Coordinator & Receptionist
Envisage Dental UK —Southend-on-Sea
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Referral programme
Quick apply
8d
Patient Care/Reception Team Member
Dentaprime UK plc —London
- Full-time
- Customer service
- English
- Accounting
- Annual leave
Quick apply
8d
GP Practice Receptionist
Harrow Road GP Practice —London
- £14.00 - £16.50 an hour
- Full-time
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
Quick apply
1d
Clinical Administrator - Outpatients
KIMS Hospital —Maidstone
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Free parking
- Annual leave
Dental Receptionist
Parmar Dental Leigh on Sea —Leigh-on-Sea
- £13.50 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
Maternity Ward Clerk
King's College Hospital NHS Foundation Trust —London
- £30,142 a year
- Part-time
- Organisational skills
- IT
- Communication skills
1d

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Receptionist

Medway Community Healthcare CIC -
Chatham

Apply Now

Job details

Part-time
£25,272 a year
1 day ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Analysis skills
Organisational skills
IT
NVQ
Communication skills
Time management

Full job description

Are you skilled in administration with experience in multi-disciplinary coordination?
Are you passionate about making a difference in patient care?

If you answered yes, we’ve got the perfect role for you!

We are looking for a passionate and dedicated receptionist to join our team based in the new James Williams Healthy Living Centre in Chatham. The post holder will be working the front desk, greeting patients, booking them in and dealing with enquires.

If this is you we look forward to welcoming you to our team.

As our receptionist, you will provide excellent customer service to patients and visitors, ensuring queries are handled courteously and efficiently.

Duties will include, meeting and greeting visitors and patients, dealing with queries both over the phone and in person in an efficient and professional manner, ensuring the collection and distribution of post daily, opening and closing the building, logging maintenance calls and other general admin duties.

To provide standard administrative support to the team working collaboratively to achieve shared goals.

To ensure the service user is at the centre of everything you do delivering quality and value.

Involvement with training new staff.

Use of the booking system (Emis/Rio/Swiftqueue) to arrival of patients.

So what else?

This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.

We encourage staff to get involved in exploring new ways of working and service development.

We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.

You’ll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print

Informal visits can be arranged on request.

We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.

MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

MCH is considering merging with Kent Community Health Foundation Trust (KCHFT). If the merger goes ahead, the proposed transfer date is 30 th September 2026 and this role will be subject to TUPE transfer to KCHFT.

1. Communication and relationship skills
Deal effectively with internal and external enquiries demonstrating excellent communication and
customer care.
Provide and receive routine information either verbally or written, requiring tact or persuasive
skills in order to overcome barriers to understanding.
Deal with potentially complex, sensitive or confidential enquiries from patients, staff and the
public.
2. Knowledge, training and experience
GCSE / O Levels or 1 years’ experience of office procedures / customer care
NVQ 2 in Business Administration / Customer Care or equivalent
RSA 2 or equivalent
ECDL or equivalent knowledge of IT applications.
3. Analytical and judgement skills
Make judgements involving facts / situations sometimes requiring analysis of information.
Prioritise workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner e.g. telephone messages from staff / patients
4. Planning and organisational skills
Organise and prioritise own day to day work, tasks or activities
Schedule meetings / book meeting rooms
Work flexibly to maintain cover within the service / organisation
Produce and maintain effective systems to ensure the service operates efficiently e.g. planning appointments, time management, patient transport
5. Physical skills
Keyboard skills
Working for periods of time on a computer
Managing post and franking mail
Putting stock away and receiving stock items
6. Responsibility for patient / client care
Provide non-clinical advice and information to patients, carers, relatives or staff either face to face, over the telephone or by other means.
Consistently treats others with courtesy and respect
7. Responsibility for policy and service development implementation
Responsible for ensuring that organisational policies and procedures (including amendments and updates) are adhered to and implemented in own area of work.
8. Responsibilities for financial and physical resources
Manage stock / office stationery
Maybe required to handle petty cash and patient valuables
Maybe required to issue / take responsibility for equipment used by self and others.
9. Responsibilities for human resources (HR)
Act as a buddy demonstrating own area of work to new or less experienced employees such as apprentices or volunteers
10. Responsibilities for information resources
Accurately enter data / process information utilising appropriate IT systems
Occasional note taking may be required.
Management of information either electronic or paper based
11. Responsibilities for research and development (R&D)
Will be required to undertake surveys and audits when requested in own area of work.
12. Freedom to act
Plan and organise own workload without direct supervision, reporting regularly to the line manager on key tasks and guided by defined policies and procedures.
13. Physical effort (refer to effort factor questionnaire)
Areas of the role which may require physical effort either as a sustained or sudden requirement.
The frequency should also be given, ie as an occasional or on-going requirement. Moving / transferring patients / clients, moving equipment, long periods of driving or inputting at a keyboard should also be identified.
14. Mental effort (refer to effort factor questionnaire)
Areas of the role which require mental effort including the nature, level, frequency and duration of the mental effort required. The frequency of the requirement should also be identified, ie whether this occasional or a frequent need
15. Emotional effort (refer to effort factor questionnaire)
Areas of the role which require emotional effort and the nature, level, frequency and duration demands of the emotional effort required
16. Working conditions (refer to effort factor questionnaire)
The nature, level, frequency and duration of demands arising from inevitably adverse environmental conditions (eg inclement weather, extreme heat/cold, smells, noise and fumes) and hazards, which are unavoidable.

Apply Now

Refine Your Search

patient access occupations jobs in medway, ken

Receptionist

Bank Medical Secretary

Patient Pathway Assistant - Cardiology

Patient Triage Advisor

Medical Administrator

Rapid Diagnostic Centre Administrator

PCN Patient Support and Care Coordination Officer

Patient Support Associate

Medical Receptionist

Patient Pathway Officer - Gastroenterology

Hospital Administrator

GP Receptionist/Administrator

Medical Receptionist (Part-time)

Patient Coordinator Fixed Term Contract

Treatment Coordinator & Receptionist

Patient Care/Reception Team Member

GP Practice Receptionist

Clinical Administrator - Outpatients

Dental Receptionist

Maternity Ward Clerk

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