Customer service representative Work, Jobs in Middlewich (with Salaries)

Customer Service Advisor
Cheshire East Council —Middlewich
- £25,583 - £25,989 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
7d
Customer Support Administrator (Debt Advice)
Angel Advance —Warrington
- £25,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- In-person
- Free parking
- Annual leave
Quick apply
Customer Care Co-ordinator
Bloor Homes —Holmes Chapel
- Temporary
- CRM software
- Communication skills
- Time management
- Employee discount
12d
Customer Service Advisor
Proximo Holdings Limited —Chester
- £27,500 a year
- Full-time
- Hybrid work
Quick apply
Customer Service Representative
D&M Packaging —Crewe
- From £27,500 a year
- Full-time
- Computer skills
- In-person
- Manufacturing
- Annual leave
Quick apply
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
3d
Member Support Specialist- Fixed Term (12 months)
Health Shield Friendly Society Ltd —Crewe
- £26,699.67 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor
StepChange —Chester
- £28,228 a year
- Full-time
- Hybrid work
- Budgeting
Quick apply
14h
Customer Service/Sales Administrator
Locit Ltd —Deeside
- £27,000 - £28,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Data entry
- Free parking
Quick apply
6d
Customer Support Coordinator
Acacium Group —Stoke-on-Trent
- £24,785 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Employee assistance programme
Quick apply
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Communication skills
Customer Service Advisor
United Utilities —Warrington
- £13.95 an hour
- Temporary
- Bilingual
- English
- Data entry
- Free parking
Quick apply
6d
Customer Service Agent
P.Louise —Stockport
- £26,000 a year
- 8 hour shift
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
Quick apply
Customer Service Advisor
HB Accident Repair Network Ltd —Ellesmere Port
- From £27,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
Quick apply
11d
Customer Service Advisor
Wythenshawe Community Housing Group —Manchester
- £31,024.45 a year
- Full-time
- Computer literacy
- Organisational skills
- Front desk
- Annual leave
- Gym membership
11d
Mobile Food, Barista Sales and Customer Service Assistant
Coffee King Ltd. —Deeside
- £25,500 a year
- Weekend availability
- Customer service
- Driving
- Food service experience
- Free parking
- Store discount
Quick apply
14d
Customer Service Advisor
HR Executive Limited —Talke
- From £26,500 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Customer Service Assistant
Headway Digital —Manchester
- £14 - £16 an hour
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Paid training
Quick apply
3d
Website Fulfilment and Customer Service Support
Mococo —Knutsford
- £12.71 an hour
- Part-time
- Computer literacy
- Cleaning
- Computer skills
- Employee discount
Quick apply
13d

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Customer Service Advisor

Cheshire East Council -
Middlewich

Apply Now

Job details

Full-time
£25,583 - £25,989 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Car scheme

Qualifications

Complaint handling
Customer interaction

Full job description

An exciting opportunity has become available to work within Environmental Services department. The position is for 1 FTE (37 hours) per week over a Monday to Friday working pattern.

About you

You will resolve a broad range of waste and environmental customer enquiries received and provide an efficient and effective customer experience, resolving as many requests at first point of contact as possible.

In the job you will:

1. Receive all customer enquiries and service requests to resolve as many requests at first point of contact as possible
2.Update appropriate IT systems in order to record and maintain an electronic record of customer details and their service requests.
3.Maintain awareness of appropriate regulatory and legal standards to ensure compliance through day to day activities.
4.Manage customer complaints, compliments and suggestions in accordance with the council’s procedures.
5.Contribute ideas that create efficiencies or improvements in customer facing and other processes.
6.Understand and contribute to the overall objectives of Customer Services, including supporting specific campaigns as appropriate, such as encouraging self service or direct debit payments.
7.Work as a team to provide cover and support to other team members to ensure service delivery is maintained at all times.

The role is diverse with no one day the same.

The successful candidate will have:

Experience of dealing with customer complaints.
Excellent customer service skills
Good knowledge of customer service technology and ICT systems
Positive attitude towards change
A flexible approach to work

To find out more about the essential and desirable criteria for the role please view the attached job description specification document.

In return we are able to offer:

Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexi-time and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better
Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’s no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
- Gym, Swim and Group Fitness at all 16 facilities
- Off-Peak Racket Sports
- Athletics Tracks
- Sauna/Steam/Spa

Join us and experience a workplace that truly values and supports you!

Organisation

Cheshire East Council

Location

Middlewich

Job Category

Customer Services

Grade

CEC NJC - Grade 4

Salary Min

£25,583 Per Annum

Salary Max

£25,989 Per Annum

Hours per week

Weeks per year

52.143

Employment Type

Permanent

Closing Date

21/08/2026

Ref No

E3686

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

We are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Applicants should ensure all sections of the application form are completed as failure to do so will result in their application being rejected. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.

If you would like an informal discussion about the role please contact [email protected].

For any technical enquiries please email [email protected]

Please quote job reference number in all correspondence.

Apply Now

Refine Your Search

customer service representative jobs in middlewich

Customer Service Advisor

Customer Support Administrator (Debt Advice)

Customer Care Co-ordinator

Customer Service Advisor