Customer specialist Work, Jobs in Mill Hill East Station (with Salaries)

Property Administration Credit Controller
Day and Bell Surveyors Limited —London
- £35,000 - £40,000 a year
- Full-time
- ERP systems
- English
- Microsoft Office
Quick apply
12d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
7d
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
11d
Customer Assistant - Instore Bakery - Borehamwood Simply Food
Marks & Spencer —Borehamwood
- £13.41 an hour
- Part-time
- Bakery
- Employee discount
Sales Advisor
Bodypower Sports plc Fitness Superstore —London
- £30,000 a year
- Full-time
- Bilingual
- Sales
- Merchandising
- Free parking
- Employee discount
Quick apply
6d
Pick & Pack General Assistant
Medirest —Barnet
- £12.92 an hour
- Hotel
Switchboard Operator
Medirest —London
- £14.80 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
10d
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
7d
Ward Hostess/Host
Medirest —Barnet
- £12.92 an hour
- Weekends only
- Hotel
General Assistant
GLL —Camden
- £14.80 an hour
- Part-time
- Customer service
- First Aid Certification
Immigration Compliance Data Officer
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Administrative experience
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
4d
Customer Service Manager
Smile NW Dental Practice —London
- From £14 an hour
- Temporary
- Microsoft Excel
- Sales
- Customer service
- Employee discount
Quick apply
Fraud Officer - London
Department for Work and Pensions —Barnet
- £37,016 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
12d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Medical Secretary/PA
Dementech Limited —London
- From £30,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Catering General Assistant
Medirest —Barnet
- £12.92 an hour
- Weekends only
- Hotel
- Communication skills
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
Service Specialist (Maternity Cover) - Enfield
The Keyholding Company —Enfield
- £13.50 an hour
- 12 hour shift
- Customer service
- Communication skills
- Time management
- Employee assistance programme
Quick apply
3d

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customer specialist jobs near mill hill east station

Property Administration Credit Controller

Day and Bell Surveyors Limited
London

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
12 days ago

Benefits

Employee mentoring programme
Company pension
Private medical insurance
Transport links
On-site parking

Qualifications

Managerial accounting
ERP systems
English
Microsoft Office
Bachelor's degree
Accounting
Data entry
Communication skills

Full job description

About Us

We are a long established and highly respected firm of Chartered Surveyors, trusted in the fields of asset management and property consultancy.

Due to continued growth, we are seeking an organised and proactive Property Administration Credit Controller who enjoys taking ownership, building strong relationships, and delivering excellent results as part of a supportive and professional team.

Benefits of Working with Us

Annual salary review based on individual performance and contribution.
Performance-related bonus scheme, rewarding achievement and results.
Private health cover to support your wellbeing.
Opportunity to work alongside a vibrant and experienced team of property professionals and specialists.
Supportive and collaborative working environment with opportunities to develop your skills and knowledge within the property sector.
Exposure to a diverse property portfolio and the opportunity to take ownership of your work and make a meaningful impact.
Career development opportunities within a growing and professional organisation.

Role Purpose

To manage and maintain an effective credit control process across a portfolio of properties, ensuring timely collection of charges, accurate account administration, and proactive management of arrears. The role requires close collaboration with Property Managers, Surveyors, external experts, and Landlords and Tenants to resolve account issues and support informed decision-making.

Key Responsibilities

Credit Control and Account Management

Issue service charge, rent, insurance, and other property-related demands in accordance with agreed schedules.
Monitor and manage arrears across a designated property portfolio.
Take full ownership of assigned accounts, ensuring all actions are recorded accurately and followed through to resolution.
Review outstanding balances and make informed decisions on the most appropriate recovery actions for individual cases.
Escalate high-risk or complex arrears cases and provide recommendations to management where necessary.

Stakeholder Liaison

Work closely with Property Managers and Surveyors to investigate account queries, assess recovery options, and agree appropriate actions.
Liaise with tenants, solicitors, and other stakeholders regarding outstanding accounts and payment arrangements.
Provide regular updates to Property Managers on arrears performance and potential risks within their portfolios.
Proactively warn and advise managers of accounts that may require intervention or present financial risk.

Expert Appointments and Case Management

Coordinate with external experts, including solicitors, debt recovery agents, tracing agents, and other appointed specialists.
Instruct and appoint appropriate experts where recovery action or specialist advice is required.
Monitor the progress of referred cases and ensure timely follow-up and resolution.
Review expert recommendations and support decision-making regarding ongoing recovery strategies.

Financial Administration

Investigate and allocate receipts accurately to customer accounts.
Locate and resolve unidentified or misallocated receipts.
Reconcile account transactions and ensure financial records are maintained accurately.
Assist with account reviews, reporting, and audit requirements as needed.

Reporting and Compliance

Maintain accurate records of all communications, recovery actions, and account activity.
Prepare arrears reports and provide analysis to support management decisions.
Ensure all credit control activities comply with company procedures, lease obligations, and relevant legislation.
Contribute to the continuous improvement of credit control processes and procedures.

Skills and Experience

Previous experience in credit control, property management accounting, or property administration.
Strong understanding of service charge and property-related accounting processes.
Able to interpret Lease obligation and other legal documents as and when necessary.
Excellent analytical and decision-making skills.
Ability to manage a portfolio of accounts independently and prioritise workload effectively.
Effective communication and stakeholder management skills.
Experience liaising with solicitors, debt recovery agents, or other external specialists.
Proficiency in Microsoft Office applications and property management/accounting systems.

Key Competencies

Attention to detail.
Ownership and accountability.
Problem solving and decision making.
Relationship management.
Organisation and time management.
Commercial awareness and risk identification

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company pension
Employee mentoring programme
On-site parking
Private medical insurance
Transport links

Ability to commute/relocate:

London N12: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (required)

Experience:

credit control: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in mill hill east station

Property Administration Credit Controller

Remote Support Desk Operative

Customer Support Specialist

Customer Assistant - Instore Bakery - Borehamwood Simply Food

Sales Advisor

Pick & Pack General Assistant

Switchboard Operator

Trainee Customer Service

Ward Hostess/Host

General Assistant

Immigration Compliance Data Officer

Customer Service Manager

Fraud Officer - London

Customer Success Specialist - Part time

Income Collection Officer

Medical Secretary/PA

Telephone Fundraiser - Full Time Contract (Remote)

Catering General Assistant

Sales Assistant - UNIQLO Bluewater

Service Specialist (Maternity Cover) - Enfield

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