Client services Work, Jobs in Milton Keynes, Eng (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Customer Service Representative
FIS Global —Milton Keynes
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Paid training
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Nexus Business Solutions Group —Milton Keynes
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Free parking
- Work from home
Quick apply
1h
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Travel Sales Consultant
Trailfinders —Milton Keynes
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Field Interviewer - Milton Keynes
the National Centre for Social Research —Milton Keynes
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Warehouse Operative
Mission Logix Ltd —Bletchley
- £28,000 a year
- Overtime
- Forklift
- Warehouse experience
- In-person
- Free parking
- Annual leave
Quick apply
7d
Customer Support Executive
20/30 Labs —Northampton
- £26,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
6d
Conference & Events Hospitality Assistant- Kents Hill Park
Levy —Milton Keynes
- £13.45 an hour
- Full-time
- Guest services
- Employee assistance programme
- Employee discount
3d
Sales Negotiator
Urban & Rural Property Services - Milton Keynes —Milton Keynes
- From £23,000 a year
- Full-time
- Administrative experience
- Front desk
- In-person
Quick apply
6d
Zara Milton Keynes PART TIME - Retail Security Officer
BidvestNoonan —Milton Keynes
- £13.85 an hour
- Part-time
- Customer service
- Computer literacy
- University
- Annual leave
Quick apply
Part Time Fragrance & Beauty Sales Consultant - John Lewis Milton Keynes
Chanel —Milton Keynes
- Part-time
- Employee assistance programme
- Employee discount
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Budgeting
- Employee assistance programme
HR Assistant
Safenames Ltd —Milton Keynes
- £26,750 - £29,492 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
3d
Catering Assistant
Impact Food Group —Milton Keynes
- £13,027 a year
- Part-time
- School
- Employee discount
Quick apply
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
4d
Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
Control Room and Mobile Patrol Officer
Aegis Support Services —Wolverton
- £13.45 an hour
- Full-time
- Computer literacy
- Bachelor's degree
- Driving
Quick apply

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Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

client services jobs in milton keynes, eng

Helpdesk Agent (Full Time Office Working inc weekends)

Customer Service Representative

Account Co-Ordinator

Customer Complaints Advisor

Customer Service Advisor

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Travel Sales Consultant

Field Interviewer - Milton Keynes

Warehouse Operative

Customer Support Executive

Conference & Events Hospitality Assistant- Kents Hill Park

Sales Negotiator

Zara Milton Keynes PART TIME - Retail Security Officer

Part Time Fragrance & Beauty Sales Consultant - John Lewis Milton Keynes

Project Coordinator

HR Assistant

Catering Assistant

Maintenance and Contracts Co-ordinator - Full Time

Fraud Analyst

Control Room and Mobile Patrol Officer

I want to receive the latest job alerts for client services in milton keynes, eng

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