Experience manager Work, Jobs in Mitcham, Gtl (with Salaries)

Visitor Operations & Experience Manager
National Trust —London
- £39,936 a year
- Weekend availability
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
1d
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
10d
Store Manager
Aldi —London
- Up to £69,000 a year
- Annual leave
Assistant Store Manager (Full-Time)
Pandora Jewelry —St. Helier
- £34,850 - £42,600 a year
- Part-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Area Service Manager
Sanctuary Supported Living —London
- £59,991 - £62,848 a year
- Full-time
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
6d
Assistant General Manager (AGM)
Hawksmoor Borough —London
- Up to £66,100 a year
- Overtime
- Restaurant
- Communication skills
- Referral programme
Quick apply
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
8d
New Store Openings (NSO) Manager
JENKI Matcha —London
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Excel
- Store discount
- Employee discount
Quick apply
3d
Assistant Store Manager
Aldi —London
- Up to £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Park Manager
Oxygen —Croydon
- £50,000 a year
- Weekend availability
- Management
- Customer service
- Leadership
Quick apply
19h
Family Hub Participation and Engagement Manager
Merton Council —Merton
- £43,680 - £48,003 a year
- Full-time
- Organisational skills
- Communication skills
7d
Business Development Manager
Precise Enterprise Ltd —London
- From £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick apply
Customer Account Operations Manager
Civil Aviation Authority —Gatwick Airport
- Up to £60,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Continuous improvement
- Annual leave
- Gym membership
6d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Deputy Manager
Iceland —London
- £34,188 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Enterprise Customer Success Manager (UK)
Askable —London
- Annual leave
Marketing Manager
Baithak Distribution Limited —Croydon
- £43,000 - £48,000 a year
- Full-time
- Hospitality
- English
- Project management
Quick apply
8d
Centre Manager
Benhilton Granfers Association —Sutton
- £35,000 - £36,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
11d
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
1d

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Visitor Operations & Experience Manager

National Trust -
London

Apply Now

Job details

Permanent | Full-time
£39,936 a year
1 day ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service
Leadership

Full job description

Are you a driven leader who thrives on delivering exceptional visitor experiences?

We’re looking for a confident, decisive and inspiring leader to join us at Morden Hall Park as our Visitor Operations and Experience Manager . In this pivotal role, you’ll not only shape outstanding experiences for every visitor, but also act as a trusted deputy to the General Manager - taking the lead, making key decisions, and guiding the team with clarity and confidence.

If you’re passionate about high standards, and ready to take ownership in a fast-paced, visitor-focused environment, we’d love to hear from you.

This is your chance to make a real impact. As part of our leadership team, you’ll help shape how we end unequal access and connect people with nature, beauty, and history. From developing diverse experiences to ensuring every moment at the park is memorable, your work will help us care for this special place and share it with everyone.

Interviews are likely to be scheduled the week of 29 th June 2026.

The advertised salary is inclusive of an Outer London weighting allowance of £3,315 per annum.

The National Trust’s commitment is “For everyone, for ever.” Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access.

What it's like to work here:Morden Hall Park is a green oasis in the heart of London. Just 500 metres from the Northern Line, it feels like a countryside in the city. We’re a vibrant, welcoming space where no two days are the same, and access and inclusion are at the heart of everything we do.

As Visitor Operations and Experience Manager, you’ll lead our strategic priority to End Unequal Access and Inspire Millions . Reporting to the General Manager, you’ll be part of the Property Leadership Team, championing inclusion and operational excellence.

This is a front line operational management on-site role. Working hours are typically 9am–5pm, with occasional early or late shifts. You’ll join the Duty Manager rota, including weekends and bank holidays, with Time Off in Lieu (TOIL) for additional hours.

What you'll be doing:You’ll lead the delivery of outstanding visitor operations, managing budgets and diversifying our offer—from paid admissions, events, and memberships to free activities that inspire and engage. You’ll deputise for the General Manager and be the most senior operational role on site.

You’ll work with partners to bring the park’s stories to life and design experiences that appeal to a wide range of audiences. You’ll champion the Trust’s values of Welcoming Everyone , creating a positive, high-performing culture across your team.

You’ll support staff and volunteers across visitor welcome, learning, events, and marketing, and work closely with the Facilities & Support Services Manager to ensure smooth operations for everyone on site including staff, volunteers and visitors.

Who we're looking forExtensive Operational Experience in Visitor Operations, Visitor Experience, and/or Customer Service Delivery
Experience of leading teams in a dynamic, and fast paced environment, remaining calm under pressure
Excellent Knowledge of Audience Research, Data and Trends to Inform Visitor Programming and Operations
Proven ability to design engaging, creative experiences with strong attention to detail
Inspiring Leadership Skills Including Coaching, Team Development, Motivation, Communication and Strategic Direction
Proven Track Record of Managing Complex Budgets and Maximising Income While Controlling Costs
Significant Experience of Managing Operational Risk and Ensuring Compliance

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

experience manager jobs in mitcham, gtl

Visitor Operations & Experience Manager

Senior Customer Experience Manager

Store Manager

Assistant Store Manager (Full-Time)

Area Service Manager

Assistant General Manager (AGM)

Customer Experience Manager

New Store Openings (NSO) Manager

Assistant Store Manager

Park Manager

Family Hub Participation and Engagement Manager

Business Development Manager

Customer Account Operations Manager

Head Of Customer Experience

Deputy Manager

Head of CS - Under 18s Services

Enterprise Customer Success Manager (UK)

Marketing Manager

Centre Manager

Customer Service Manager

I want to receive the latest job alerts for experience manager in mitcham, gtl

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