Full time Work, Jobs in Mytholmroyd (with Salaries)

Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Personal Assistant
ELEVATE MEDIA —Halifax
- From £25,000 a year
- Full-time
- Administrative experience
- QuickBooks
- Organisational skills
- Free parking
- Gym membership
Quick apply
14d
Warehouse Picker/Packer
Harrison Bathrooms Ltd —Farnley and Wortley
- £26,520 a year
- 8 hour shift
- Heavy lifting
- Forklift
- Warehouse experience
- Life insurance
- Referral programme
Quick apply
Temporary Branch Assistant (Full time)
Ramsdens Financial Ltd —Keighley
- Up to £13.65 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Assistant Accountant / Trainee Accountant
Cars 2 ltd —Bradford
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Store discount
- Employee discount
Quick apply
Area Lead Baby Room
The Ark Nursery —Hebden Bridge
- From £13.50 an hour
- Full-time
- Childcare
- Care experience
- Experience working with children
- Free parking
- Health & wellbeing programme
Quick apply
Residential Property Assistant/Paralegal
Affinity Seven Law Solicitors —Rochdale
- £24,000 - £28,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
13d
Social Media Specialist
Early Excellence Limited —Elland
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Social media management
- Project management
- Free parking
- Annual leave
Quick apply
14d
Production Operative - Mixing - Manufacturing PVC
Benvic Dugdale LTD —Halifax
- £30,462.25 a year
- Full-time
- English
- Power tools
- In-person
- Free parking
- Life insurance
Quick apply
5d
Accounts Assistant - Full Time
Natures Pet Products —Salford
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- Accounting
- Flexitime
- Work from home
Quick apply
Office Administrator
Omega Proteins —Halifax
- £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
Accounts Assistant - Purchase Ledger
Omega Proteins —Halifax
- From £12.71 an hour
- Full-time
- Accounting
- In-person
Quick apply
4d
Care Co-Ordinator
Vision Care Services —Huddersfield
- £29,900 a year
- Weekend availability
- Computer literacy
- In-person
- Care plans
Quick apply
7d
Graduate Apprentice English Teacher in France - 1 year
Language Connexion —Manchester
- £840 a month
- Full-time
- English
- Bachelor's degree
- IT
- Relocation assistance
- Annual leave
Quick apply
10d
Door fabricator
Doorway Group Ltd —Hebden Bridge
- £12.50 - £14.50 an hour
- Full-time
- Basic maths
- Power tools
- In-person
Quick apply
Proofreader
Williams Lea —Leeds
- £34,450 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
12d
Purchasing Assistant
WILDAX MOTORHOMES —Elland
- From £13.50 an hour
- Full-time
- ERP systems
- Administrative experience
- In-person
Quick apply
13d
HR Co-ordinator
Rhodar Industrial Services Ltd —Leeds
- £30,000 - £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Payroll Administrator / Bookkeeper
Cresswells Accountants —Hebden Bridge
- Full-time
- Communication skills
Quick apply
12d
Receptionist / Front of House Administrator
ProSport Physiotherapy Huddersfield —Huddersfield
- £24,784.50 - £26,000.00 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply

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Customer Help Desk Advisor

JLA -
Sowerby Bridge

Quick apply

Job details

Permanent | Full-time
£25,272 a year

Benefits

Free parking
On-site gym
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service
Computer literacy
English
Organisational skills
Help desk

Full job description

About our business

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.

The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

We are looking for a customer focused individual to join our Customer Help Desk. Working as a part of a vibrant and energetic team, your role is to handle our customer queries, take ownership of the situation and demonstrate real empathy to provide a resolution to the customer’s satisfaction.

Our team also provides technical support to the customer, for which training will be provided. We are looking for a professional and enthusiastic individual with very strong experience in customer service. The ability to work in a fast-paced environment and desire to deliver a great customer experience is essential.

Key tasks

Handling Customer Queries in a polite and professional manner
Logging jobs and booking engineer visits
Capturing accurate notes on our internal systems
Liaising with internal departments to resolve customer queries
Achieving customer and business KPIs

Criteria

Knowledge and Skills (what you know and what you can do)

Ability to provide outstanding levels of customer service
Skilled in creating a network of internal contacts to support the resolution of customer queries
Good organisational skills
Good knowledge of the English language, both written and verbal
Good level of computer literacy including Microsoft
Proficiency of using Office and Smartphone Apps
Excellent writing skills with the ability to use clear, concise language specific for the purpose and audience

Experience (what you have done)

Demonstrated ability to provide outstanding customer service
Experience of working in a busy team; driven to achieve personal, team, and business goals
Demonstrated evidence of applying ‘soft-skills’ such as empathy to resolving customer queries
Demonstrated experience of taking ownership of customer queries
Previous experience of working in a customer helpdesk capacity

Personal qualities (the way you think and act)

Aptitude for quickly building rapport with our customers by showing patience, empathy and understanding
Strong team player
Confidence and eagerness to own and resolve issues by showing initiative and willingness to learn

Job Types: Full-time, Permanent

Pay: £25,272.00 per year

Benefits:

Free parking
On-site parking

Work Location: Hybrid remote in Sowerby Bridge HX6 4AJ

Quick apply

Refine Your Search

full time jobs in mytholmroyd

Customer Help Desk Advisor

Personal Assistant

Warehouse Picker/Packer

Temporary Branch Assistant (Full time)

Assistant Accountant / Trainee Accountant

Area Lead Baby Room

Residential Property Assistant/Paralegal

Social Media Specialist

Production Operative - Mixing - Manufacturing PVC

Accounts Assistant - Full Time

Office Administrator

Accounts Assistant - Purchase Ledger

Care Co-Ordinator

Graduate Apprentice English Teacher in France - 1 year

Door fabricator

Proofreader

Purchasing Assistant

HR Co-ordinator

Payroll Administrator / Bookkeeper

Receptionist / Front of House Administrator

I want to receive the latest job alerts for full time in mytholmroyd

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