Client services occupations Work, Jobs in New Brighton, Msy (with Salaries)

Client Services Specialist - Liverpool
Rapport —Liverpool
- £29,754 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
12d
Client Service Executive
Love2shop —Birkenhead
- £26,000 a year
- Full-time
- Microsoft Excel
Quick apply
8d
Client Services Administrator
DH Accountants & Tax Advisors —Frodsham
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Accounting
- Tax experience
- Annual leave
- Work from home
Quick apply
6d
Customer Success Manager
Print Logic Reprographics ltd —Birkenhead
- £25,000 a year
- Part-time
- Management
- Customer service
- English
- Gym membership
Quick apply
9d
Customer Service Advisor
100% Group Ltd —Appleton Thorn
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
7d
Facilities Coordinator
Portico Corporate Reception Management —Liverpool
- £30,835 a year
- Full-time
- Customer service
- Travel
- Time management
- Annual leave
- Life insurance
Quick apply
5d
Customer Service Administrator
MMC Contractor —Ellesmere Port
- £25,000 - £27,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Customer Escalations Officer
Perch Group —Blackpool
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Referral programme
Quick apply
14d
Trust Services Partner
NHSProfessionals —Warrington
- £26,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- Human resources
Quick apply
Global Markets Client Onboarding Manager
Bank of America —Chester
- Full-time
- Sales
- Financial services
- Communication skills
Senior Customer Service Representative
Bank of America —Chester
- Full-time
- Spanish
- Customer service
- English
- Employee assistance programme
7d
National Operations Coordinator
B&M Waste Services —Bromborough
- £26,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
19h
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Account Coordinator
One Stop Hire Ltd —Chorley
- Full-time
- Customer service
- Computer literacy
- Salesforce
- Annual leave
Quick apply
6d
RLO
Wates —Halton
- Travel
- Communication skills
13d
Implementation Advisor
Bank of America —Chester
- Full-time
- Customer service
- Communication skills
- School
- Employee assistance programme
1d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Account Handler
XPO Logistics —Leigh
- £24,784.50 a year
- Computer literacy
- Employee discount
Quick apply
18h

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Client Services Specialist - Liverpool

Rapport -
Liverpool

Apply Now

Job details

Permanent | Full-time
£29,754 a year
12 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Computer literacy
Communication skills

Full job description

We’re looking for a polished and personable Client Services Specialist to join the Rapport team at a prestigious Liverpool client site, supporting a leading accountancy and business advisory firm.

This role suits someone who enjoys creating positive first impressions, building rapport with guests, and delivering consistently high standards in a professional environment.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota basis with flexibility as per business needs.

Salary: £29,754 per annum

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Switchboard / Call Services

Provide a warm, courteous and prompt service to all internal and external clients.
Anticipate client needs, follow up with clients and ensure that client expectations are met and where possible exceeded.
Handle all incoming enquiries for any of the Call Services.

Meeting Room Reservations, Events & Central Bookings

Build relationships with clients, PA’s and bookers across all sites.
Manage and administer meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and efficient utilisation of available space.
Fully support and assist the booker with all room bookings and events.
Oversee the end-to-end coordination of meeting room bookings, from initial enquiry through to completion, ensuring compliance with agreed service level agreements.
Ensure meeting rooms are prepared in accordance with booking requirements, including room configuration, capacity, audio-visual and video conferencing arrangements.
Monitor meeting room availability, identify and resolve booking conflicts, and propose suitable alternative solutions where necessary.
Exceed client and guest expectations and actively promote a client-centred environment by carrying out regular checks of meeting room reservations in accordance with the agreed SLA’s.
Liaise with internal stakeholders, including Facilities, IT, and catering teams, to ensure the effective delivery of meetings and events.
Attend meetings with bookers regarding events if required.
Check, read and action e-mails from the team mailbox regularly and on a timely basis within the SLA.

Facilities Helpdesk

Support, maintain and update the Helpdesk call logging, the Central Reservations room booking system, Video Conference and Telephone systems.
Log, raise, and monitor Facilities Helpdesk tickets relating to meeting rooms, equipment, or building issues, ensuring timely resolution in line with agreed SLAs.
Act as a point of contact between clients, bookers, and Facilities teams, clearly communicating issues, priorities, and resolution updates.
Track and follow up on outstanding helpdesk requests to ensure completion prior to meetings or events.
Accurately update helpdesk systems with relevant information, actions taken, and outcomes to maintain clear audit trails.
Escalate urgent or critical facilities issues appropriately to minimise disruption to meetings, events, and business operations.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders.
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow.
Display excellent personal presentation and interpersonal skills.
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette.
Demonstrate the ability to work independently and manage own workload.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

client services occupations jobs in new brighton, msy

Client Services Specialist - Liverpool

Client Service Executive

Client Services Administrator

Customer Success Manager

Customer Service Advisor

Facilities Coordinator

Customer Service Administrator

Customer Escalations Officer

Trust Services Partner

Customer Service Representative II

Global Markets Client Onboarding Manager

Senior Customer Service Representative

National Operations Coordinator

Customer Experience Manager

Client Project Coordinator

Account Coordinator

RLO

Implementation Advisor

Customer Service Coordinator

Account Handler

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