Social work supervisor Work, Jobs in New Mills, Dby (with Salaries)

Out of hours Contact Centre Supervisor
MetroRod Ltd —Macclesfield
- £29,187 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Hidden Harm Prevention Worker (Trafford)
Early Break —Trafford
- £28,589.60 - £31,812.56 a year
- Full-time
- In-person
- Training & development
- Annual leave
4d
Conference and Events Supervisor
Champneys Mottram Hall —Wilmslow
- £14 an hour
- Full-time
- Training & development
- Guest services
- Free parking
- Annual leave
Quick apply
Quality & Performance Co-ordinator
Your Housing Group —Birchwood
- £25,000 - £26,000 a year
- Full-time
- Remote
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Women's Domestic Abuse Case Worker
Stockport Women's Centre —Stockport
- £26,225 - £28,300 a year
- Full-time
- Computer literacy
- Analysis skills
- Experience working with children
- Annual leave
Quick apply
SIA Door Supervisor
Greater Manchester Protection —Cheadle
- £13 - £15 an hour
- Temporary
- Customer service
- English
- In-person
- Free parking
Quick apply
2d
Part Time Supervisor
The Dune Group —Manchester
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Campus Safety Officer
University of Sheffield —Sheffield
- £36,834.72 - £38,961.60 a year
- 12 hour shift
- Hybrid work
- University
- Communication skills
- School
- Annual leave
- Employee discount
1d
Assistant Manager
Pico Lounge —Glossop
- £33,200 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant management
- Employee discount
Quick apply
Floor Supervisor
Glossop Market Hall —Glossop
- £12.71 - £14.50 an hour
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Employee discount
Quick apply
3d
Office Assistant
TLT —Manchester
- Full-time
- Hybrid work
- Communication skills
20h
Practice Supervisor (Qualified) - Family Help Team
Kirklees Council —Kirklees
- Full-time
- Experience working with children
14d
Sponsorship Governance Facilitator
The Christie NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Full-time
- Contracts
- Communication skills
5d
Achievement Tutor (Support Staff) - Greenhead College
Kirklees Council —Huddersfield
- Full-time
- Organisational skills
- Communication skills
- School
- Employee assistance programme
- Gym membership
1h
Research Associate in Digital Twins for Healthcare
University of Sheffield —Sheffield
- £38,784 - £41,064 a year
- Full-time
- Hybrid work
- Doctoral degree
- Agile
- Communication skills
- Annual leave
- Employee discount
Social Care & Voluntary Sector Interprofessional Placement Lead
University of Greater Manchester —Bolton
- £50,253 - £58,226 a year
- Full-time
- Research
- Training & development
- School
Achievement Tutor (Support Staff)
Greenhead College —Huddersfield
- £28,306.81 - £32,199.00 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
1d
Mobile Contract Supervisor
BAM UK & Ireland —Manchester
- Monday to Friday
- Customer service
- Presentation skills
- Plumbing
Housing First Worker
Early Break —Rochdale
- £29,435.12 - £31,157.36 a year
- Full-time
- In-person
- Annual leave
22h
Trainee Asbestos Surveyor
Airborne Environmental Consultants —Manchester
- £24,784.50 a year
- Overtime
- No experience needed
- Communication skills
- Annual leave
Quick apply
1h

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Out of hours Contact Centre Supervisor

MetroRod Ltd -
Macclesfield

Quick apply

Job details

Permanent | Full-time
£29,187 a year
9 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Supervising experience
Leadership
Team motivation leadership
Communication skills

Full job description

Out of hours (OOH) Contact Centre Supervisor
Metro Rod LTD
Full time, permanent
40 hours per week
£29,187.00 per year

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance, and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

The role:

We’re looking for a proactive Out of Hours Contact Centre Supervisor to take ownership of operational delivery across our Weekend, Evening and Night teams.

This is a hands-on operational role where you’ll be responsible for keeping jobs moving, protecting service levels and stepping in quickly when issues arise. You’ll monitor live workloads, identify jobs at risk of delay or cancellation and work closely with franchisees, engineers and internal teams to keep service on track.

What you’ll be doing:

Taking ownership of Out of Hours operational performance and service delivery
Monitoring live jobs and SLA performance, intervening before issues become service failures
Identifying jobs at risk of delay or cancellation and driving them through to resolution
Reducing unnecessary customer chases through proactive job management
Managing operational escalations, service failures and high-risk issues
Working closely with franchisees, engineers and internal teams to maintain service continuity
Leading and supporting our Weekend, Evening and Night Contact Centre teams
Monitoring team productivity, quality and performance against KPIs
Coaching and developing team members to improve performance
Supporting the on-call escalation rota and major incidents when required

What we’re looking for:

You’ll already have supervisory or team leadership experience within a contact centre or similarly fast-paced operational environment.

More importantly, you’ll be someone who takes ownership. You’ll be comfortable making decisions under pressure, prioritising competing issues and spotting problems before they escalate.

You’ll need strong communication and people-management skills, a good understanding of KPIs and service levels, and a proactive approach to getting things done.

You’ll be:

Proactive and accountable – taking ownership and seeing issues through
Calm under pressure – able to prioritise and make confident decisions
Organised and adaptable – comfortable managing changing operational demands
A strong communicator and leader – able to motivate your team and work effectively with others
Customer and solutions focused – always looking for the best outcome

What do you get?

25 days annual leave – plus bank holidays
Royal London, Company Pension
Group Life Assurance
Cycle to Work Scheme
Free Eye Tests / Subsidy for Glasses
Free Standard Parking
Employee Assistance Programme
Occupational Health Support
Employee Discounts Platform - Mintago

We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Quick apply

Refine Your Search

social work supervisor jobs in new mills, dby

Out of hours Contact Centre Supervisor

Hidden Harm Prevention Worker (Trafford)

Conference and Events Supervisor

Quality & Performance Co-ordinator

Women's Domestic Abuse Case Worker

SIA Door Supervisor

Part Time Supervisor

Campus Safety Officer

Assistant Manager

Floor Supervisor

Office Assistant

Practice Supervisor (Qualified) - Family Help Team

Sponsorship Governance Facilitator

Achievement Tutor (Support Staff) - Greenhead College

Research Associate in Digital Twins for Healthcare

Social Care & Voluntary Sector Interprofessional Placement Lead

Achievement Tutor (Support Staff)

Mobile Contract Supervisor

Housing First Worker

Trainee Asbestos Surveyor

I want to receive the latest job alerts for social work supervisor in new mills, dby

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