Direct support professional Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Administrator - Neurodevelopmental Single Point of Access
Partnering Health Ltd —Newcastle upon Tyne
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Project Support Officer
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Team Leader
Alpha UK Projects Limited —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Management
- In-person
- Leadership
- Sick pay
Quick apply
1d
Engagement Officer
Reed In Partnership —Newcastle upon Tyne
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
People Business Partner
Tritility Limited —Jarrow
- Up to £50,000 a year
- Full-time
- Management
- Data analysis skills
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
9d
Bank Night Support Worker
Compass Children's Homes —Gateshead
- Up to £13.75 an hour
- Night shift
- No experience needed
- Flexible schedule
Trainee Paralegal
Alpha UK Projects Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Free parking
Quick apply
4d
Children's Social Worker
Cafcass —Newcastle upon Tyne
- £45,749 - £49,886 a year
- Part-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
Mental Health Support Worker
Muve Healthcare —Newcastle upon Tyne
- £14 - £16 an hour
- Full-time
- Care plans
- Communication skills
Quick apply
Studio Support Apprentice
Arcadea CIO —Newcastle upon Tyne
- £8 an hour
- Full-time
- In-person
- Care plans
Quick apply
12d
Chief Strategy Officer
NHS Business Services Authority —Newcastle upon Tyne
- £131,301 - £161,600 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee discount
9d
People Support Team Leader
Greggs —Newcastle upon Tyne
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Care Co-ordinator
BarrattDevelopments —Gateshead
- Customer service
- Microsoft Office
- Programmable logic controllers
11d
Higher Assistant Psychologist
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Newcastle upon Tyne
- £32,073 - £39,043 a year
- Full-time
5d
Administrator
EuroVA Ltd —Gateshead
- £14 - £17 an hour
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
Venue Manager
Victory Amusements —Newcastle upon Tyne
- £28,500 - £32,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick apply
Senior Project Support Officer
Animal and Plant Health Agency —Newcastle upon Tyne
- £42,665 - £46,765 a year
- Part-time
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
10d
Payroll Team Lead
Equans —Newcastle upon Tyne
- Full-time
- Administrative experience
- Supervising experience
- Free parking
- Annual leave
Security Regional Operations Manager
ASEL —Newcastle upon Tyne
- Management
- Project management
- Communication skills
- Employee assistance programme
11d
Economic Adviser, Soils and Peatlands
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £62,000 - £69,105 a year
- Part-time
- Master's degree
- Presentation skills
- Bachelor's degree

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direct support professional jobs near newcastle upon tyne, eng

Administrator - Neurodevelopmental Single Point of Access

Partnering Health Ltd -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Data entry
Time management

Full job description

PHL have an exciting opportunity for an Administrator to join the team working in our new Neurodevelopmental Single Point of Access service on a full time permanent basis.

As a Neurodevelopmental Single Point of Access (SPOA) Administrator, you will play a vital role in supporting the patient care pathway by delivering efficient, compassionate, and professional administrative support within a busy and dynamic healthcare environment.

The role involves managing a high-volume caseload and acting as a key point of contact for patients, families, healthcare professionals, and external services. Core responsibilities include handling inbound and outbound communications, managing referrals checking eligibility documentation, supporting clinical teams with administrative tasks.

Your key responsibilities will be:

Answer inbound calls and assist with queries from patients, representatives, healthcare professionals, and external services.
Screen and direct calls and enquiries to appropriate team members.
Initiate outgoing calls relating to welcomes
Administer and process patient referrals and other patient information accurately and professionally.
Manage shared email inboxes and respond to general non-clinical enquiries.
Maintain organised, secure, and accessible filing and administrative systems.
Record patient observations and escalate concerns relating to patient safety, including safeguarding, to the clinical team.
Acknowledge and assist with patient complaints in line with procedure.
Liaise effectively with GP practices, pharmacies, and other external partner organisations to support coordinated care.
Assist with gathering statistics, reports, and clinical audits.
Adhere to Key Performance Indicators (KPIs) and communicate service delivery issues to management.
Participate in service meetings, improvement initiatives, innovations, and the development of patient information materials.
Carry out all responsibilities in a timely manner to support patients in accessing appropriate care.
Maintain professionalism at all times, adhering to confidentiality, privacy, consent, and information governance requirements.
Demonstrate compassion, empathy, tact, patience, and a non-judgemental approach when supporting individuals from diverse backgrounds and experiences.
Promote a supportive, respectful, positive, safe, effective, and inclusive working environment.

Requirements:

Previous experience within a care navigator or healthcare administration role
Proven experience of providing admin support to a busy team
Experience of working in a multi- disciplinary team
Experience of accurate and reliable data entry
Proficient in Microsoft Office especially Microsoft Excel and Word
Strong organisational and time- management skills, flexible approach to conflicting or unexpected priorities

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

direct support professional jobs in newcastle upon tyne, eng

Administrator - Neurodevelopmental Single Point of Access

Project Support Officer

Team Leader

Engagement Officer

People Business Partner

Bank Night Support Worker

Trainee Paralegal

Children's Social Worker

Mental Health Support Worker

Studio Support Apprentice

Chief Strategy Officer

People Support Team Leader

Customer Care Co-ordinator

Higher Assistant Psychologist

Administrator

Venue Manager

Senior Project Support Officer

Payroll Team Lead

Security Regional Operations Manager

Economic Adviser, Soils and Peatlands

I want to receive the latest job alerts for direct support professional in newcastle upon tyne, eng

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