Client services manager Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
5d
Client Engagement Manager -Full time - Permanent - Gateshead or Remote
Recite Me —Gateshead
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Flexible schedule
Quick apply
8d
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
12d
Client Relations Account Manager - 12 Month FTC
Worldpay (UK) Limited —Gateshead
- Bachelor's degree
- Organisational skills
- Time management
Quick apply
Account Development Manager
NRG —Newcastle upon Tyne
- £48,117 a year
- Monday to Friday
- CRM software
- Travel
- Organisational skills
2d
Technical Admin Assistant
Origin —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Work from home
- Sick pay
Quick apply
1d
Account Director
Teleperformance —Gateshead
- Full-time
- Project management
- Negotiation
Sales Manager
Purely Energy Ltd —Newcastle upon Tyne
- From £60,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
2d
Front of House
Shorelocks —Blyth
- £8.00 - £12.75 an hour
- Part-time
- Hospitality
- Customer service
- Front desk
- Free parking
- Store discount
Quick apply
1d
Key Account Manager
Mitie —Newcastle upon Tyne
- Full-time
- Customer service
- Leadership
3h
BPL - Relationship Support Executive
Barclays —Sunderland
- Microsoft Office
- Continuous improvement
- IT
4d
Regional Sales Representative - North East
Bid Group ltd —Cramlington
- From £45,000 a year
- Full-time
- Sales
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
2d
Junior Project Coordinator
Matthews International Corporation —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Office Services Assistant
Williams Lea —Newcastle upon Tyne
- £19,232.63 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Referral programme
6d
Client Partner - UK Local Gov
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- AWS
- Communication skills
- Life insurance
Quick apply
Business Development Manager
Seriös Group —Newcastle upon Tyne
- Hybrid work
- CRM software
- Sales
- AI
Quick apply
4d
Pharmacy Business Manager
IQVIA —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Sales
- Communication skills
- Annual leave
- Employee discount
VodafoneThree - Client Sales Lead
Vodafone —Newcastle upon Tyne
- Full-time
- Sales
- Negotiation
- Employee discount
Customer Service Advisor
Ringtons —Newcastle upon Tyne
- Temporary
- Bilingual
- Spanish
- Customer service
Quick apply

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client services manager jobs near newcastle upon tyne, twr

Client Success Manager

The Opportunity Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent

Full job description

Job Description

*please note this a remote role that can be based anywhere*

The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes - that's why we're taking time and effort to explain how to do the job well and who will be right fit for this role.

What’s important is that you’ll drive engagement, onboarding and outcomes from our client learning programmes with the intention to expand advocacy and establish long term relationships.

You will provide insights on client-to-business interactions, improve customer experience through support, finding new ways of working, and constantly striving to delight our customers.

Successful candidates must be social, analytical, possess an aptitude for learning and using new methods and software, and be able to communicate clearly and effectively.

What You’ll Do

Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

Delivering and communicating ROI for our clients, throughout the learner intervention
Being the trusted partner for the customer on use-case and programme functionality
Being the voice of the customer when managing processes and delivering ‘best in class’ programmes.
Develop and manage client portfolios. Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience. Improve onboarding processes.
Help to find the right solutions for both the organisation and the client.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.

Qualifications

What we’re looking for

Impressive executive presence and communication abilities
Ability to create structure in ambiguous situations and design effective processes
Previous experience managing a portfolio of clients
Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
An understanding of the apprenticeship world from work or personal experience would be advantageous

Quick apply

Refine Your Search

client services manager jobs in newcastle upon tyne, twr

Client Success Manager

Customer Operations Manager - 12 months fixed term

Client Engagement Manager -Full time - Permanent - Gateshead or Remote

Account Development Manager - NHS Fleet Solutions

Client Relations Account Manager - 12 Month FTC

Account Development Manager

Technical Admin Assistant

Account Director

Sales Manager

Front of House

Key Account Manager

BPL - Relationship Support Executive

Regional Sales Representative - North East

Junior Project Coordinator

Office Services Assistant

Client Partner - UK Local Gov

Business Development Manager

Pharmacy Business Manager

VodafoneThree - Client Sales Lead

Customer Service Advisor

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