Customer experience specialist Work, Jobs in Newcastle Upon Tyne (with Salaries)

Operations Assistant
Bid Group ltd —Cramlington
- From £33,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee assistance programme
- Sick pay
Quick apply
13d
Customer Service/Sales Assistant
AE Recruiters Ltd —Newcastle upon Tyne
- £600 - £750 a week
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Street Works Permit Support Officer
Gateshead Council —Gateshead
- £29,540 - £32,061 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
9d
Junior Product Specialist (m/w/d)
Legrand Care —Cramlington
- Full-time
- Hybrid work
- Sales
- Engineering
- English
Quick apply
10d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Gateshead
- Temporary
- Customer service
Graduate Trainee Sales & Business Development Executive
Olra Recruitment Solutions —Newcastle upon Tyne
- £30,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
3d
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Support Worker - Learning Disabilities
Steps Support —Gateshead
- £15 an hour
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
Customer Assistant
Lidl —Newcastle upon Tyne
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
12d
Operations Coordinator
EnviroRod Limited —Newcastle upon Tyne
- £15.00 - £17.50 an hour
- Part-time
- Hybrid work
- Analysis skills
- Flexitime
- Work from home
Quick apply
Customer Account Specialist
TT Electronics plc —Bedlington
- Full-time
- Sales
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
Workflow Client Specialist - Evening Shift - Remote
Clifford Chance —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Sales Development Representative
Hubexo —Newcastle upon Tyne
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Employee assistance programme
Quick apply
Client Partner
Cargo Creative Ltd —North Shields
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Free parking
- Work from home
Quick apply
Resourcing Advisor
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £29,715 - £34,435 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Client Experience Host
The Watches of Switzerland Group —Newcastle upon Tyne
- Part-time
- Hospitality
- Sales
- Organisational skills
- Employee assistance programme
Sales Assistant
TGJones —Newcastle upon Tyne
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Search Marketing Executive - (SEO, AEO & Google Ads)
Tyneside Marketing —North Tyneside
- £24,000 a year
- Full-time
- Hybrid work
- Social media management
Quick apply
Senior Accessibility Specialist
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Continuous improvement
- Work from home
13d

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Operations Assistant

Bid Group ltd
Cramlington

Quick apply

Job details

Full-time
From £33,000 a year
13 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Administrative experience
Organisational skills
Communication skills
Time management

Full job description

Operations Assistant

Full-time
Cramlington

Join one of the UK's leading industrial door specialists.

BID Group is one of the UK's largest independent industrial door companies, delivering service, repair and installation solutions for industrial doors, loading bay equipment, high-speed doors, automatic doors, gates, barriers and turnstiles. With over 40 years of experience, nationwide coverage and a reputation built on quality, we're continuing to grow—and we're looking for an experienced Operations Assistant to join our North East depot in Cramlington.

The Role

Reporting to the Remote Depot Manager, you'll be at the heart of our regional operations, supporting the day-to-day running of the North East depot while providing administrative and operational support across both the North East and Scotland regions.

This is a varied and fast-paced position, ideal for someone who is highly organised, proactive and enjoys working closely with customers and operational teams.

Key Responsibilities

Provide administrative support to the North East and Scotland regions.
Support depot operations during the Regional Manager's absence.
Monitor and maintain appropriate stock levels across both depots.
Complete and maintain site-specific and dynamic risk assessments.
Coordinate and project manage larger jobs, resolving issues proactively.
Act as the first point of contact for key account customers.
Liaise with planners and regional management to ensure work is completed on time.
Assist in achieving regional contribution and performance targets.
Handle customer enquiries professionally and efficiently.
Support the wider team with additional operational duties as required.
Keyholder for the depot (unlocking and locking the depot)

About You

You'll be an organised and confident individual with excellent communication skills and a keen eye for detail.

Ideally, you'll have:

Previous experience in an operations or administrative support role.
Good knowledge of the industrial door industry and associated products.
Strong organisational and time management skills.
Excellent written and verbal communication skills.
The ability to prioritise tasks and work effectively in a busy environment.
A proactive approach to problem-solving and customer service.

What We Offer

Competitive starting salary of £33,000 depending on experience.
30 days' holiday.
Enhanced pension contributions.
Company sick pay scheme.
Cost of living pay reviews.
Accident and life cover.
Employee Assistance Programme (EAP).
Ongoing internal and external training.
Funded and subsidised social events.
Company uniform and PPE provided.
A supportive team and excellent company culture.

Hours: Monday to Friday, 8:30am–5:00pm (40 hours per week)

Location: Cramlington depot.

If you're looking to join a growing business where your contribution will make a real difference, we'd love to hear from you.

Apply today by submitting your CV.

BID Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of race, ethnicity, age, sex, gender, disability, sexual orientation or religion.

Please note that we reserve the right to close this vacancy early if sufficient applications are received. If you do not hear from us, please assume your application has been unsuccessful.

Pay: From £33,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in newcastle upon tyne

Operations Assistant

Customer Service/Sales Assistant

Street Works Permit Support Officer

Junior Product Specialist (m/w/d)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Graduate Trainee Sales & Business Development Executive

Retention & Quality Specialist

Client Services Specialist

Support Worker - Learning Disabilities

Customer Assistant

Operations Coordinator

Customer Account Specialist

Workflow Client Specialist - Evening Shift - Remote

Sales Development Representative

Client Partner

Resourcing Advisor

Client Experience Host

Sales Assistant

Search Marketing Executive - (SEO, AEO & Google Ads)

Senior Accessibility Specialist

I want to receive the latest job alerts for customer experience specialist in newcastle upon tyne

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