quorum business park Work, Jobs in newcastle upon tyne (with Salaries)

Customer Representative (Technical Support)
Act! LLC —Newcastle upon Tyne
- £27,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Employee discount
- Referral programme
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Employee discount
- Referral programme
Quick apply
13d
Credit Controller
Equans —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Employee discount
- Referral programme
Quick apply
12d
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Employee discount
- Referral programme
Quick apply
12d
Technical Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Operations Process Specialist (12 Month - MAT Cover)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,000 a year
- Part-time
- Communication skills
Quick apply
Collections Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Risk and Assurance Lead
NCFE —Newcastle upon Tyne
- Up to £34,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6h
Financial Reporting Analyst
The Inn Collection —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Employee assistance programme
Quick apply
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Procurement Data and Process Manager
Greggs —Newcastle upon Tyne
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
14d
Company Accountant
Balfour Beatty —Newcastle upon Tyne
- Hybrid work
- Accounting
- IT
- Communication skills
- Annual leave
Nursery Practitioner Level 3
Busy Bees —Newcastle upon Tyne
- £13.40 an hour
- Part-time
- Childcare
- Working with children
- Organisational skills
- Free parking
- Employee assistance programme
1d

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quorum business park jobs near newcastle upon tyne

Customer Representative (Technical Support)

Act! LLC -
Newcastle upon Tyne

Quick apply

Job details

£27,500 a year
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Discounted gym membership
Employee assistance programme

Qualifications

Customer service
Communication skills

Full job description

Job Title: Customer Representative (Technical Support).

Job Description:

High Performer. Tech-savvy. Customer orientated. Solutions-provider. If you are these four things, we are looking for you to join us.

Act! are currently looking for a Customer Support Representative to join our all-star team of dynamic, passionate and innovative team members. You will be working within our Customer Success department and be frontline support for businesses who use our Act! CRM, providing expert advice and technical problem solving.

Act! has one purpose – to fuel small business growth. We do so by delivering modern and innovative software and services, purpose-built for the unique needs of today’s small businesses. Act! is a recognized leader in the small business segment for solutions that drive customer acquisition and retention. In addition, we are the Winner of Comparably's "Best CEO for Women", "Best Company for Work/Life Balance" and ‘Happiest Employees’ awards

What we offer you;

As well as some fantastic benefits, you will gain expert knowledge of Act! CRM products, with our excellent training programme. Phase 1, you will have 3 to 4 weeks class-room based training and continued coaching and support. We don’t just leave you to your own devices! On your 2nd phase, you will be ‘buddied’ up with one of our experienced representatives who will help coach and support you throughout your continued training before going live with our customers. You will gain invaluable product knowledge and skills required to develop your career within the organisation.

Key Responsibilities:

What you’ll be doing:

The role will involve supporting our customers with technical problems and helping identify the best solution, product or service to match their needs. To provide an exceptional service delivery experience through call ownership, business focused solutions and technical expertise that delivers Customer Delight at every contact.

Minimum experience & skills:

Exceptional communication and organisation skills
A proven ability to adapt to a fast paced and continually changing environment
Proven experience in a customer service role
Proficient with operating computer software/programmes, with the confidence to pick up new tech.
Good problem-solving skills
Able to negotiate effectively and handle difficult and confrontational situation

Your benefits:

Living the Exclamation! – CEO Award for Outstanding Employee
33 days holiday (basic 25 days + 8) (including bank holidays)
Additional holiday buy scheme 1-3 days (max 28 days annual leave)
Day off for your Birthday! (even if it falls on a weekend, get the Monday or Friday off)
Pension (match +2% up to 10%)
Death in Service (4 x salary)
Income Protection
Bonus Scheme
Employee Reward Scheme (collect points & swap for vouchers)
Comprehensive Health Plan, dental, vision, and many more
Employee Assistance Program (EAP)
Transport Scheme
Cycle Scheme
Tech Scheme
Subsidised Gym
Free Breakfast snacks (every day when in office)
Weekly lunch voucher (once a week)
Free - Fruit
Free – Tea, Coffee, soft drinks

Salary: £27,500

Hours: 9.00am – 8.00pm

Office Location: Quorum Business Park, Newcastle NE12 8BS

Work place Type: Hybrid (Monday & Friday at home – Tuesday, Wednesday & Thursday at office).

Function: Customer Success

Working at Act! means you are one of the A-Team, supporting our global customers with the work smarter be smarter approach within their working day, meaning businesses can spend less time with routine tasks and focus on the future ambitions of their business.

Learn more about working at Act!: www.act.com

If you are interested in joining Act! please send your resume to the link provided.

Quick apply

Refine Your Search

quorum business park jobs in newcastle upon tyne

Customer Representative (Technical Support)

Alarm Call Handler

Alarm Call Handler (Full-Time PM)

Credit Controller

Alarm Call Handler (Part-Time AM)

Alarm Call Handler (Part-Time PM)

Technical Customer Service Advisor

Operations Process Specialist (12 Month - MAT Cover)

Collections Advisor

Risk and Assurance Lead

Financial Reporting Analyst

SENIOR CALL CENTRE AGENT

Alarm Call Handler (Part-Time Mornings)

Procurement Data and Process Manager

Company Accountant

Nursery Practitioner Level 3

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