Technical support Work, Jobs in Newton Mearns (with Salaries)

Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
IT Support Specialist
Ticopti Technology Services Ltd. —Glasgow
- £50,000 a year
- Full-time
- Computer literacy
- Maintenance
- In-person
- Free parking
Quick apply
9d
IT Service Desk and Incident Analyst
CalMac Ferries Limited —Gourock
- £35,667 a year
- Full-time
- Communication skills
- Annual leave
13d
IT Support Specialist
Codilix LTD —Glasgow
- Up to £2,200 a month
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
12d
IT & Print Technician
CITYCOM UK —Glasgow
- £26,000 - £28,500 a year
- Full-time
- In-person
- Free parking
Quick apply
4d
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- CRM software
- Computer networking
- In-person
- Referral programme
- Sick pay
Quick apply
4d
IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Employee discount
3d
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
Quick apply
Junior IT Support Technician
RAD Hotel Group —Cumnock
- Full-time
- Hotel
- Computer networking
- Communication skills
Quick apply
5d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
Assistant Business Support Analyst
East Ayrshire Council —Stewarton
- £13,968 - £37,365 a year
9d
Technical Support Manager
City Facilities Management (UK) —Glasgow
- Full-time
- Team management
Assistant Business Support Analyst - EAY12256
East Ayrshire Council —Stewarton
- £13,968 - £37,365 a year
- Full-time
9d
1st Line Support Analyst
DataVita —High Blantyre
- Computer networking
- Communication skills
- Annual leave
Quick apply
13d
Service Support Manager - Direct User Support
NHS Scotland —Paisley
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
9d
IT Desktop Support
Axiom Technologies —Glasgow
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
1d
IT Assistant
Daiwa Sports Ltd —Wishaw
- Full-time
- ERP systems
- Free parking
Quick apply
5d
Service Desk Analyst
Scottish Environment Protection Agency —Motherwell
- £39,725 - £43,887 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
9d
Helpdesk Administrator
Stein Group Limited —Hamilton
- Up to £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
10d
IT Field Engineer - Scotland
T-Tech —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply

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Technical Support Advisor

Linn Products -
Glasgow

Quick apply

Job details

Permanent | Full-time

Qualifications

Technical troubleshooting
Customer service call handling
Breakdown recovery
Continuous improvement
Technical support incident logging
Technical writing
IP networking
Customer support
Multidisciplinary collaboration
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Linn Products is a well established, thriving and vibrant Glasgow company at the leading edge of designing and manufacturing music systems. Our product range spans the entire audio chain and we take pride in developing unique engineering solutions that push the boundaries of domestic audio reproduction.

We are proud of our collaborative and caring culture, focused on quality, performance and continuous improvement. Linn genuinely cares about our people and supporting their career development.

Due to continued success we are expanding our busy service team and seeking an additional Technical Support Advisor.

This role is the first line of technical expertise for our authorised retailers and trade partners. Day to day, the Technical Support Advisors offer advice on identifying issues, diagnosing faults and guiding partners to a satisfactory resolution. Technical Support also communicate closely with our design, engineering and manufacturing teams, driving continuous improvement by feeding back insights gained through retailer interactions.

Key Responsibilities:

Provide first-line technical support to our retailers and trade partners via phone and email.
Troubleshoot hardware, firmware, networking, and configuration issues.
Recommend clear next steps: configuration changes, onsite solutions or return to manufacturer.
Reproduce reported faults where possible to assist with investigation.
Feed recurring problems and insights back to other teams within the business to drive continuous improvement.
Document cases, fixes, and known issues to help build our knowledge base.
Contribute to retailer training materials and technical documents.

Essential Skills:

Excellent communication skills, both written and spoken.
A strong troubleshooting mindset and structured problemsolving skills.
Assertiveness on the phone with trade partners; calm under pressure and focused on a resolution.
The ability to prioritise your workload effectively and work independently.
Willing to work closely with other teams to identify and resolve design and manufacturing issues.

Beneficial Skills:

Basic understanding of common home/retail AV setups and IP networking fundamentals.
Confidence supporting connected hardware, AV integration and similar technical products.
Basic understanding of electronic principles.

To Apply:

If you'd like to work in a tightknit company where you can have a direct impact on product quality and design, and influence future product designs by providing constructive feedback to design and manufacturing teams, then apply for this role.

Quick apply

Refine Your Search

technical support jobs in newton mearns

Technical Support Advisor

IT Support Specialist

IT Service Desk and Incident Analyst

IT Support Specialist

IT & Print Technician

IT 1st Line Support (UK)

IT Support Analyst

IT Service Desk Analyst

Junior IT Support Technician

IT Support Technician

Assistant Business Support Analyst

Technical Support Manager

Assistant Business Support Analyst - EAY12256

1st Line Support Analyst

Service Support Manager - Direct User Support

IT Desktop Support

IT Assistant

Service Desk Analyst

Helpdesk Administrator

IT Field Engineer - Scotland

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