Customer service administrator Work, Jobs in Northampton, Nth (with Salaries)

Admin & Implementation / Personal Assistant
Quality Construction —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Remote
- Computer literacy
- Research
- Administrative experience
Quick apply
1d
Office Administrator
Video Inn Production Limited —Northampton
- £28,000 - £30,000 a year
- Part-time
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
Quick apply
1d
Administrator / Healthcare Assistant
Alliance Medical Ltd —Northampton
- £27,976 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
7d
Admin Assistant
Bhangals Construction Consultants —Northampton
- £16,000 - £20,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Office Administrator/Receptionist
Pug1off ltd —Brackley
- £27,000 - £34,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
Quick apply
10d
Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
10d
Office/Accounts Administrator
Commercial Vehicle Bodies (Northampton) Ltd —Northampton
- From £27,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
Customer Service Administrator
Wabtec —Northampton
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee discount
Quick apply
Traffic Administrator/Customer Service
P C Howard —Brixworth
- From £31,250 a year
- Full-time
- Computer literacy
- Analysis skills
- Data entry
Quick apply
12h
Receptionist
Levy —Northampton
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Junior New Business Administrator
Franklins Solicitors LLP —Northampton
- Full-time
- Customer service
- Salesforce
- Hospice
- Annual leave
- Employee assistance programme
Quick apply
9d
Fleet Administrator
INTERACTIVE FLEET MANAGEMENT LTD —Kettering
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Contract Administrator
Yusen Logistics (UK) —Northampton
- £30,405.63 a year
- Full-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Organisational skills
- Referral programme
4d
Warehouse Administrator
Farmfoods —Daventry
- £13.69 - £14.85 an hour
- Overtime
- Annual leave
- Employee discount
Quick apply
8d
Administrator Deskside Services
HCLTech —Northampton
- £30,000 - £35,000 a year
- Rotating shift
- Computer Science
- Customer service
- In-person
Quick apply
Mercedes-Benz Service Bookings Administrator
Sytner —Milton Keynes
- Weekend availability
- Employee discount
Technical Administrator
Kier Group —Northampton
- £21,158 a year
- Part-time
- Customer service
- Microsoft Office
- Continuous improvement
- Flexible schedule
4d
Jaguar Land Rover Service Administrator
Sytner —Northampton
- Weekend availability
- Employee discount
HR Customer Administrator
DHL Supply Chain —Milton Keynes
- Hybrid work
- Oracle
- Microsoft Office
- Continuous improvement
Purchasing Administrator
FCDO Services —Hanslope
- £29,000 - £30,015 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Time management

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customer service administrator jobs near northampton, nth

Admin & Implementation / Personal Assistant

Quality Construction -
Milton Keynes

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
1 day ago

Qualifications

Computer literacy
Spreadsheets
Research
Administrative experience
Continuous improvement
Quality control
Computer skills
AI
Project progress tracking

Full job description

About the Role

Quality Construction is looking for an exceptionally organised, proactive and capable person to work directly alongside the company owner as a Personal Assistant & Business Implementation Coordinator.

This is not a traditional construction administration position.

We are currently making major improvements across every area of the business — introducing new systems, technology, processes, customer experiences, training, marketing, quality-control procedures and ways of working.

We already have a large number of improvements planned. The challenge is making sure they are organised, followed through and actually implemented.

That is where this role comes in.

You will work closely with the owner to take ideas, plans and improvements and help turn them into completed, working systems within the company.

One day you might be helping implement a new customer process. The next you could be setting up templates in our job-management software, researching a new system, organising information for the website, creating documents, following up a supplier, testing a new process or making sure something discussed the previous week has actually been completed.

Alongside implementation work, you will provide personal-assistant and administrative support to the owner, helping protect their time and allowing them to concentrate on growing and improving the business.

What You'll Be Doing

Your responsibilities will be varied and will develop as the company grows.

They will include:

Working directly with the owner on business improvement projects
Turning ideas and discussions into organised action plans
Breaking larger projects into clear tasks and next steps
Keeping track of improvements until they are completely implemented
Following up outstanding actions with team members and suppliers
Helping build and improve company systems and processes
Setting up templates, forms, checklists and workflows
Helping implement our Fergus job-management system
Testing new processes and identifying anything that has been missed
Organising company documents and information
Researching software, suppliers, products and potential improvements
Helping coordinate website and marketing improvements
Communicating with designers, developers, suppliers and other external companies
Preparing documents, spreadsheets and information when required
Using AI and modern technology to help complete work efficiently
Managing and prioritising the owner's task list
Keeping projects organised and moving forward
Taking notes during meetings and turning them into actions
Reminding and following up on important commitments
Helping organise appointments and the diary
Handling general administrative tasks
Helping remove repetitive work from the owner
Spotting problems, inefficiencies or unfinished tasks before they become bigger issues
Continually looking for ways the business can become more organised and efficient

The Most Important Part of the Role

We are looking for someone who gets things finished.

There are lots of people who can take notes in a meeting or create a to-do list.

We need somebody who can take:

"We need to improve this."

and help turn it into:

"This has now been built, tested, implemented and is being used."

You will need to be comfortable taking ownership of tasks, asking questions when necessary, finding information yourself and following things through without needing constant supervision.

Who We're Looking For

You don't need to come from the construction industry.

The right personality and ability are much more important.

You should be:

Exceptionally organised
Proactive
Intelligent and quick to learn
Comfortable taking responsibility
Very good at following things through
Detail-orientated
Confident using computers
Comfortable learning new software
Interested in AI and technology
A good written communicator
Professional and friendly
Good at prioritising
Comfortable managing multiple projects at once
Able to research and solve problems independently
Confident speaking with different people
Comfortable challenging something if you think it has been missed
Someone who takes pride in completing work properly

Most importantly, you should be the type of person who creates order rather than waits for somebody else to create it for you.

You Don't Need to Know Everything

There will be a lot to learn.

We don't expect somebody to arrive knowing our construction processes, software or systems.

We can teach those.

What is much harder to teach is organisation, initiative, curiosity, reliability and the determination to get things completed.

Those qualities matter far more to us.

Technology & AI

Quality Construction is investing heavily in technology and automation.

You will be encouraged to use tools such as AI to help with research, documentation, organisation, analysis and implementation.

You don't need to be an AI expert when you join, but you should be comfortable learning new technology and genuinely interested in finding better ways of working.

Why We're Recruiting for This Position

The owner is moving away from spending their time managing every part of the day-to-day business and towards concentrating on building the company, improving its systems and creating future growth.

A huge number of improvements are already planned.

This role is being created to dramatically increase the speed at which those improvements can be implemented while making sure important tasks don't get lost amongst the day-to-day demands of running a construction company.

You will therefore have an unusual opportunity to work closely with the owner and see how a growing business is developed from the inside.

Opportunity to Grow

This role has significant potential to develop.

As you understand the company and demonstrate that you can take ownership of implementation, you can gradually become responsible for larger projects and areas of the business.

The long-term progression could develop towards roles such as:

Personal Assistant & Implementation Coordinator → Senior Implementation Coordinator → Business Operations Manager

We want someone who can grow alongside the company.

About Quality Construction

Quality Construction carries out property improvements ranging from smaller repairs through to roofing, garage conversions, loft conversions, refurbishments, landscaping, extensions and larger multi-trade projects.

We are building the company around:

Exceptional customer experiences
Outstanding workmanship
Professionalism
Organisation
Communication
Reliability
Attention to detail
Systems
Technology
Continuous improvement
A strong company culture

Our ambition is to build an exceptionally organised construction company where great workmanship is backed by equally impressive systems and customer service.

This Role Would Be Ideal for Someone Who...

Gets genuine satisfaction from taking something that is messy, unfinished or just an idea and turning it into something organised, completed and working properly.

If you're naturally organised, enjoy learning, like solving problems and want considerably more variety and responsibility than a conventional administration position, we'd like to hear from you.

Pay: £35,000.00-£40,000.00 per year

Work Location: Remote

Quick apply

Refine Your Search

customer service administrator jobs in northampton, nth

Admin & Implementation / Personal Assistant

Office Administrator

Administrator / Healthcare Assistant

Admin Assistant

Office Administrator/Receptionist

Responsive Administrator

Office/Accounts Administrator

Customer Service Administrator

Traffic Administrator/Customer Service

Receptionist

Junior New Business Administrator

Fleet Administrator

Contract Administrator

Warehouse Administrator

Administrator Deskside Services

Mercedes-Benz Service Bookings Administrator

Technical Administrator

Jaguar Land Rover Service Administrator

HR Customer Administrator

Purchasing Administrator

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