Senior administrative Work, Jobs in Northampton, Nth (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
CAMHS Admin Manager
Central and North West London NHS Foundation Trust —Milton Keynes
- £49,387 - £56,515 a year
- Full-time
- Administrative experience
- Leadership
2d
Receptionist/Administrator
Abington Park Surgery —Northampton
- £12.71 - £13.25 an hour
- Monday to Friday
- Customer service
- GP surgery experience
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Service Support Manager - Haematology
Northampton General Hospital NHS Trust —Northampton
- £39,959 - £48,117 a year
- Full-time
- Management
- Administrative experience
- Project management
2d
Legal Support Assistant
HCR —Northampton
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
- Gym membership
Business Support Administrator
ISS Facility Services —Northampton
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
Quick apply
10d
Personal Assistant - 6 Month Contract
St Andrew's Healthcare —Northampton
- £28,075 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
1d
Practice Manager
Mayfield Surgery —Northampton
- Full-time
- Organisational skills
- Contracts
- Free parking
Quick apply
5d
Executive Assistant to CEO
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Junior Employee Relations Specialist
Travis Perkins plc —Northampton
- Full-time
- Hybrid work
- Programmable logic controllers
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
Operations Support Coordinator
Westland Horticulture Ltd —Corby
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
Construction Administrator
Rose Roofing —Bedford
- £25,000 - £32,000 a year
- Temporary
- CRM software
- Google Suite
- Administrative experience
- Free parking
Quick apply
3d
Chief Executive Officer
Link to Change —Bedford
- £45,500 - £47,500 a year
- Full-time
- Microsoft Office
- No degree
- Organisational skills
- Health & wellbeing programme
Quick apply
1d
HMP Bedford - Business Administrator ( Management Coordinator)
Ministry of Justice —Bedford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
1d
Admin Project Manager
Indulging LTD —Banbury
- £27,000 a year
- Weekend availability
- Microsoft Word
- CRM software
- Hospitality
- Free parking
- Health & wellbeing programme
Quick apply
Bid Writer / Coordinator
Lockheed Martin Corporation —Ampthill
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Administrator
Outcomes First Group —Lillingstone Dayrell
- Up to £26,000 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- IT
- Employee discount
8d
Macmillan Senior Therapies Technical Instructor
Northampton General Hospital NHS Trust —Northampton
- £28,392 - £31,157 a year
- Part-time
- Organisational skills
- Communication skills
- Teaching
11d
Assistant Nursery Manager
Claremont Day Nursery —Earls Barton
- £27,480 - £32,240 a year
- Full-time
- Childcare
- English
- Administrative experience
- Annual leave
- Employee discount
Quick apply
8d
Assistant Year Team Manager and Family Help Coordinator
Wrenn Academy, Wellingborough —Wellingborough
- £25,228 - £27,367 a year
- Full-time
- Administrative experience
- Bachelor's degree
- School
- Free parking
- Employee discount
Quick apply

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senior administrative jobs near northampton, nth

Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior administrative jobs in northampton, nth

Key Accounts Manager

CAMHS Admin Manager

Receptionist/Administrator

Service Support Manager - Haematology

Legal Support Assistant

Business Support Administrator

Personal Assistant - 6 Month Contract

Practice Manager

Executive Assistant to CEO

Junior Employee Relations Specialist

Operations Support Coordinator

Construction Administrator

Chief Executive Officer

HMP Bedford - Business Administrator ( Management Coordinator)

Admin Project Manager

Bid Writer / Coordinator

Administrator

Macmillan Senior Therapies Technical Instructor

Assistant Nursery Manager

Assistant Year Team Manager and Family Help Coordinator

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