Account resolution Work, Jobs in Nottingham, Eng (with Salaries)

Preferred customer associate
UPS —Nottingham
- £24,784 a year
- 8 hour shift
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
5d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
9d
Utilities Account Specialist
Punch Pubs —Burton-On-Trent
- From £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Internal Account Manager
Account Managment —Nottingham
- Full-time
- ERP systems
- Business development
- Contracts
- Free parking
Quick apply
Key Account Manager
Romac Logistics —Chesterfield
- £60,000 - £65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
9d
Service Delivery Manager
Mitel —Nottingham
- Full-time
- Management
- Sales
- Presentation skills
Client Account Manager
Tetra Tech —Mansfield Woodhouse
- Hybrid work
- Sales
- Microsoft Office
- Travel
Marketplace Operations Manager
CC Vintage Fashion and Retail Services —Leicester
- £36,000 - £47,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Life insurance
- Sick pay
Quick apply
10h
Purchasing Manager
P R Marriott Drilling Ltd —Clay Cross South
- From £50,000 a year
- Full-time
- Microsoft Excel
- English
- SharePoint
Quick apply
8d
Digital Business Analyst
Cromwell Group —Leicester
- Full-time
- Hybrid work
- Sales
- Merchandising
- Data analysis skills
Hebrew Customer Service Advisor
NEXT —Leicester
- £16.99 an hour
- Full-time
- Hybrid work
- English
- Free parking
- Paid training
Crisis Team Administrator
Derbyshire Healthcare NHS Foundation Trust —Derby
- £25,760 - £27,476 a year
- Part-time
- Word processing
- Communication skills
- Annual leave
- Employee assistance programme
2d
Customer Retention Advisor
PPL PRS —Leicester
- £25,482 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
8h
Commercial Assistant Manager
University of Derby —Kedleston
- £38,285 - £52,605 a year
- Weekend availability
- CRM software
- Business development
- University
- Annual leave
- Employee assistance programme
2d
Data Centre Operations Manager
Arcus FM —Leicester
- Up to £65,000 a year
- Full-time
- Management
- Engineering
- Organisational skills
Quick apply
Network Operations Manager
National Grid Electricity Distribution —Castle Donington
- £95,000 - £98,000 a year
- Engineering
- Electrical Engineering
- Leadership
- Free parking
- Annual leave
Quick apply
12d
German Customer Service Advisor
NEXT —Leicester
- £14.66 an hour
- Call to connect
- English
- Free parking
- Paid training
Accounts Receivable Assistant
Noble Foods Limited —Lincoln
- Overtime
- ERP systems
- Analysis skills
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Service & Disptach Coordinator
Evergreens UK —Oakham
- From £26,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Credit Controller, Spanish speaking
Games Workshop —Nottingham
- Hybrid work
- Spanish
- Customer service
- Free parking
- Employee discount
13d

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Preferred customer associate

UPS -
Nottingham

Apply Now

Job details

Permanent | Full-time
£24,784 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills
Time management

Full job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls. He/She performs work with minimal supervision, analyzes and solves problems and uses excellent communication skills.

Location: Nottingham CASTLE MEADOW ROAD, REGUS, LOCK HOUSE, Nottingham, NG2 1AG (UPS site)

Join a global logistics leader and help us give customers the great service they expect. As a Customer Service Associate, you’ll be the one that saves the day by listening and finding the best way to get things back on track. Based in our Nottingham office, you’ll play a key role in making sure every customer receives a smooth, reliable experience.

If you like helping people and figuring things out, this is a great place to grow your career.

Your Benefits

You can expect:

Salary of £24,784
Access to a company pension scheme, paid maternity leave, holiday pay and our Employee Assistance Programme
Make the most of discounts at major retailers (including Apple and cinemas) and attractions (including Alton Towers and The London Eye) through UPS Perks at Work
Industry-leading training
Opportunities to progress with our 'promotion from within' policy

Your Tasks

Your main responsibilities will include:

37.5 hours per week, with rota-based shifts falling between 8 a.m. and 6 p.m.
Assisting customers by phone and email with tracking, billing, claims, service issues, and general UPS inquiries
Owning each case from first contact through resolution, providing clear updates along the way
Communicating proactively when follow-up or service-impact updates are needed
Documenting customer interactions, updates, and actions to ensure smooth and consistent service

Your Skills

We're looking for someone who brings:

Strong communication and interpersonal skills with the ability to engage professionally with customers and internal teams
Customer-focused attitude that represents UPS positively and shows a genuine willingness to help
Solid problem-solving and time-management abilities
Previous customer service experience preferred

Ready to take on a role that keeps customers feeling supported and informed? Apply now with your earliest start date.

Our love of logistics is fuelled by our passion for people. That's why we're committed to eliminating discrimination and promoting equality across UPS — from the application process to our everyday workplace culture.

How we recruit:
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Apply Now

Refine Your Search

account resolution jobs in nottingham, eng

Preferred customer associate

Account Manager

Utilities Account Specialist

Internal Account Manager

Key Account Manager

Service Delivery Manager

Client Account Manager

Marketplace Operations Manager

Purchasing Manager

Digital Business Analyst

Hebrew Customer Service Advisor

Crisis Team Administrator

Customer Retention Advisor

Commercial Assistant Manager

Data Centre Operations Manager

Network Operations Manager

German Customer Service Advisor

Accounts Receivable Assistant

Customer Service & Disptach Coordinator

Credit Controller, Spanish speaking

I want to receive the latest job alerts for account resolution in nottingham, eng

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